Executive Assistant
Resume:
Jennifer
Leone
Werner
*********@*****.***
https://www.linkedin.
com/in/jennifer-leone
Overview
I am a team oriented and prestigiously skilled administrative professional with over fifteen years of experience in the field. I have served in roles ranging from an administrative supervisor, executive assistant, office and business manager.
Skills and Competencies:
Advanced skills in MS Office Suite, MS Dynamics, MS Visio software
Advanced skills in Google Suite
Advanced skills in Video Conferencing Platforms (WebEx, Zoom, and GoToMeeting)
Type 75 words per minute
Level III certified in Microsoft Excel and Word
Expert interpersonal and communication skills, both written and verbal known for tactful handling of sensitive, confidential issues; ability to resolve customer complaints; and timely completion of polished, executive level reports and presentations.
Reputation for dependability, honesty, dedication and enthusiasm. Provide premium service to both internal and external customers.
Certified State of Colorado Notary (Commission expires 9 24 23) Professional Experience:
Executive Assistant to CEO
June 2019 December 2020
Lumeri LLC, Denver, Colorado
Key Accomplishments:
Coordinated all logistics for the Inaugural Seniors Leaders Track at the Women’s Global Leadership Conference in Energy (WGLC).
Migrated Salesforce to the new Lightning Platform.
Implemented a new contact scoring system to organize database.
Created a new report structure which provided a reduction of 1k reports. Executive Assistant Specific Duties:
Schedule extensive travel arrangements, including arranging international flights and accommodations.
Provide high level support to the CEO with screening phone calls, files, calendaring, expense reports, meeting minute taking and transcribing.
Prioritize incoming confidential information from all senior management.
Conserve executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information.
Business Manager & Executive Assistant
February 2017 June 2019
CRL Associates, Denver, Colorado
Key Accomplishments:
Defined new parameters into one role that was once two roles.
Created and streamlined organizational processes, increasing efficiency.
Implemented a new time keeping software saving 50% of employees time in entering in hourly time for clients and expenses.
Developed a paperless environment, by implementing an online system to manage data, retain documents, and integrate processes, improving efficiencies.
Moved the entire phone system over to VoIP saving CRL $700.00 per month in costs.
Enhanced business relationship management by negotiating favorable terms and pricing agreements with vendors, caterers, and other providers for service at special events, saving at least $50,000 annually.
Reduced aged receivables from $142k to $11k.
Business Manager Specific Duties:
Manages financial processes; preparing monthly invoicing both retainer and hourly; scheduling expenditures, analyzing variances, and initiating corrective actions.
Process payroll for 10 employees bimonthly.
Manage all the office day to day operations and organize office functions and procedures.
Maintain the budget and provide quarterly updates.
On board new employees, providing initial support that expedited staff assimilation by 20%.
Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time.
Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands.
Executive Assistant Specific Duties:
Support four executives with: travel arrangements, screening phone calls, files, binder creation for conferences, calendaring, expense reports, meeting minute taking and transcribing.
Prioritize incoming confidential information from executives.
Conserve executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information.
Scheduling, planning and coordinating meetings for the executives, which includes scheduling with elected officials. and providing basic IT support. Administrative Supervisor & Executive Assistant
August 2012 February 2017
Wiley Education Services, Denver, Colorado
Key Accomplishments:
Authored best practices manual that acted as the standard operating procedures for the administrative staff of the office. Provided frequent educational and tutorial support to the entire administrative team.
Designed a brand new system for monthly travel reporting for all three corporate regional offices that is currently implemented throughout all nine divisions. This system results in personnel gaining access to real time budgeting allowing them to accurately plan for expenses, saving the company an estimated $55,000 annually.
Changed the entire company from Office Depot over to Staples for all office supply needs and coffee and water service. This allowed for a huge savings on all office and break room supplies and lowered the cost per employee 20 percent.
Acted in the role of project manager for the relocation of the office. Managed all day to day operations of real estate transfer and planning. Coordinated all logistics of services/vendors exchanges, technology, and transferred 50 employees to a new building.
Enhanced business relationship management by negotiating favorable terms and pricing agreements with vendors, caterers, and other providers for service at special events, saving at least $50,000 annually. Administrative Supervisor Specific Duties:
Supervising two administrative assistants in the daily operations of the organization. I maintain a positive team working environment while executing best practices of accurate and quality work on a consistent basis.
Manage the office operation accounts for all three regional locations of the corporation.
Account manager for the AT&T account to include purchasing and maintaining the AT&T hotspots for all executives at all locations. Executive Assistant Specific Duties:
Support two executives with: travel arrangements, screening phone calls, files, calendaring, expense reports, meeting minute taking and transcribing.
Prioritize incoming confidential information from senior management.
Conserve executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information.
Scheduling, planning and coordinating meetings for the executives, and providing basic IT support.
Office Manager & Executive Assistant to Fire Chief February 2006 March 2011
Cunningham Fire Protection District, Denver, Colorado Key Accomplishments:
Converted written fire and emergency reports to an electronic format and assisted the Emergency Management Services Chief (EMS), with the training of all uniformed personnel on the new applications. My input and hours on this project allowed a 52 percent increase in efficiency pertaining to the access of records, response times on emergency calls, and billing for transport.
Created and maintained entire fire department’s computer aided drafting
(CAD) mapping system. Researched errors in the former system and implemented new procedures with the dispatch department, allowing for a quicker emergency response time.
Created and organized the entire organizations filing system, which allowed more efficiency in operations, finances, and transport billing.
Directed the receptionist in their daily duties in last year of service with department.
Office Manager Specific Duties:
Structured the district’s projects and project team activities. Monitored and organized the district’s budget directly with the finance director and battalion chiefs.
Assisted the human resource administrator in the hiring process of all fire personnel; proctored exams to personnel; assisted in background panels.
Maintained all the ordering of all office supplies.
Completed all bank reconciliations and controlled accounts payable for over 100 vendors.
Executive Assistant Specific Duties:
Maintained the fire chief’s scheduling, which included appointments, meetings, and travel itineraries.
Assisted the Board of Directors with travel, minute taking, and scheduling of monthly meetings and locations.
Education:
Community College of Denver, Denver, Colorado 2010 2012
Associate of Arts degree in Business Administration, 3.6 GPA
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