firewall, office 365

ROHIT VOHRA

A-***, Arjun Nagar, Safdarjung Enclave, New Delhi - 110029

Mobile- 999******* email id: - ************@**********.*** Profile Summary: - 20 Years of professional experience with successful career in handling IT infrastructure and Project Management.

IT Head

Sagacious Research Pvt Ltd (Intellectual Property) Worked July 2019 till Jan 2021

Highlights:

• Handling Office 365 and Zimbra sƒerver a complete email management solution.

• Handling Team of 7 IT person across three location (Gurgaon, Bangalore, and Nagpur), Preparing the task for new technology infra and giving the task to team.

• Security monitoring on office 365, Firewall (Sophos) and Seqrite End Point protection.

• Conducts cost/benefit analyses for proposed IT projects as input to the organization’s IT Demand Management process. Control IT budget and report on expenditure.

• Tracking all the new technology trends and keep on implement as and when required for the benefit of the organization.

• Preparing IT policies and systems to implemented in the organization as per the Guidelines of ITIL

• Identify the need for upgrades of system, enhancement in IT infra structure and implement the same as per the requirement.

• Handling Servers, Storage, and backup system.

• Conducting regular Audit of emails, System and network to ensure any data leak or data breach.

• Monitoring network utilization and performance implements procedures for network optimization, reliability, and availability.

• Preparing Quarterly Audit of ISO 27001:2013.

Project Handle: -

• Successfully implement voice and Data Network and server room for Gurgaon and Nagpur office.

• Successfully Migrate Cyberoam firewall to Sophos without any disruption.

• Streamline the process for Office 365, Firewall and Endpoint security software. Snr Manager- IT (CO)

VATIKA HOTELS PVT LTD

Worked May 2018 till July 2019

Manager- IT (CO)

VATIKA HOTELS PVT LTD

Worked April 2017 till April 2018

Deputy Manager- IT (CO)

VATIKA HOTELS PVT LTD

Worked April 2015 till March 2017

Assistant Manager- IT (CO)

VATIKA HOTELS PVT LTD

Worked as Sept 2011 till March 2015

Key Profile Area: - IT Infrastructure Implementation, Service Delivery, Bandwidth Management, Network Management, Vendor Management, Inventory Management, Server Room Management, WIFI Management, IT Management, Customer Engagement, Server Room Designing, Highlights:

• Leading IT operations Nationally at Vatika Business Center Having 19 centers across PAN India.

• Exploring new technology for Business Centre and providing end to end services to clients and giving the presentation to clients on Vatika Business Centre Infrastructure strengths.

• Coordinating with ISP’s for getting feasibility arrangements for MPLS, ILL links for Vatika Business Centre and Business Centre clients.

• Providing Technical Solution to clients on Enterprise Networks, Wireless, Security, Datacenter, MPLS, ILL, Data Center and ISP’s Managed Services.

• Engaging meeting with OEMs Cisco, CommScope, Aruba, Cisco Meraki to understand new update technology and analyzing the updates and implement in Business Centers across PAN India as and when required.

• Engagement with customers to understand their issues related to Internet services, Network issues, providing consultancy to the client for their dedicated IT Infrastructure at our business center as and when required.

• Accountable for generating revenue in Business Centre, providing end to end Technology to clients on Datacenter, ILL and FMS Services. Negotiating, price, getting price approvals and arranging the feasibility of the complete lifecycle including delivery and support.

• Bandwidth management of more than 1000 Mbps from different ISP’s across PAN India for Vatika Business Center. Keep on tracking the requirement of increase or decrease in capacity, providing consultancy to clients of Vatika business centers as per the requirement of IT setup in Business center.

• Handling 20 IT engineers providing support and guiding them for network related issues.

• Monitoring Internet and network traffic across Business Center PAN India. Projects Handle: -

• Project Handle for Total no of 11 Business Centre Across PAN India (Gurgaon-4, New Delhi-1, Hyderabad-1, Chennai-1, Bangalore-1, Mumbai-1 and Noida-2) Implemented complete life cycle in the Delivery end to end IT infrastructure for all the new Business Centers.

• ImplementedVisiPatch-360(SYSTIMAX), Cisco-Meraki, AVAYA-IP-Office, Alcatel-EPBX, Firewall

(FortiGate), Gajshield, Cyberoam, Cisco Router and Switches, Cisco WLC WIFI controller all the above successfully implemented in Vatika Business centers.

• Successfully Got Implement and Design Cloud IVR from Third party (Voice Tree) and EPBX base IVR at Enviro Call Center (A unit of Vatika Hotels Pvt Ltd.)

• QSR (Nukkadwala outlets) Total 10 Outlets IT infra structure implement with QSR inventory software

• Implemented HIS software and integration done with medical equipment machines for Vatika Medicare 4 centers (wellness and diagnostic center).

• Having sound knowledge of designing the Active and Passive networking for new offices IT Infrastructure.

• Successfully completed networking project for 5 different locations of ENVIRO and at Vatika Corporate office.

• Successfully completed project for MCG introduce snagging software use in windows TAB design by QCOP software.

• Implemented the VPN server through UTM box (Gajshield) with 2 factor authentications.

• Implemented 20-Seater Call center for Enviro-Facility Management’ service) which include software

(Lattice Software (Dubai Based)), IVR Systems, SMS service, CRM software. Worked as Dec 2010 till sept 2011

IT Manager

The Met Hotel (5 Star Hotel), New Delhi

Key Profile Area: Training of PMS (Property Management Software’s), Service Delivery(Internal and External Customers) MIS, IT Implementation, Troubleshooting of application software, System Administration, Guest Event Coordinator, Inventory Management, Server Room Management, Vendor management, LAN & WAN Network management, Wifi management.

Highlights: -

• Re-Implemented WEB server in-house IIS server and hosted in house website for (crafthoue India) Store.

• Maintained In-House software (Guest compliant software) and Group emailing system for Marketing department implemented in TURNKEY server (Unix Base software).

• Successfully implemented VMWWARE ESXI server

Worked as Jan 2008 till Dec 2010

IT Head /ERP Coordinator / Management Representative Kapsons Industries Pvt Ltd. Suranasi, Jalandhar (Punjab) Key Profile Area:- IT Implementation, ERP Coordination, ISO 9001:2008 Internal, Customer Handling, IT Implementation, Troubleshooting, Inventory Management, Server Room Management, WIFI Management, IT Budgeting, Event Coordinator) LAN & WAN Network Management, Preventive Maintenance of hardware, Vendor Management.

Highlights: -

• Implemented IT Room, ERP Software, SERVERS, and Installation of Desktops in PUNE PLANT at Kapsons Industries Ltd. Pune (Maharashtra).

• Implemented Radio frequency and VPN tunnel to connect 4 multiple locations of Kapsons Industries Ltd. Jalandhar

• Attended and managed “The Aluminum 2008 exhibition in ESSAN (Germany) “on Sept 2008.

• Attended and managed “Indian Railway exhibition 2008” New Delhi (INDIA) on Oct 2008.

• Underwent training for ISO 9001:2008 QMS for Lead Auditor in Chandigarh (Punjab), INDIA on Sept 2009 Worked as Jan 2007 till Nov 2007

Snr IT Executive

The Palms Town and Country Club, Sushant Lok Phase I, Gurgaon (India) Key Profile Area: Training (PMS), System Administration, Customer Calls, MIS, Guest Event Coordination, Inventory Management, Wifi Management, Troubleshooting, Support to internal clients for PMS(Property Management software), LAN & WAN Network Management, Preventive Maintenance of hardware, Servers Maintenance, vendor management.

Highlights: • Implement - Wi-Fi setup in whole property of “The Palms Town and Country Club” Coordination with Convergent India Ltd. using the Nomadic server for providing User login authentication.

• Implemented RF (Radio Frequency) LAN Setup to connect two office within range of 500 Mtr

• Implemented IT Room and Installed the Servers and EPBX Worked as June 2006 till Jan 2007

Information System Executive

Taj Palace Hotel (A Tata Company Group of hotels)

Sardar Patel Road, New Delhi

Key Business Area: Training on PMS software’s, System Administration, MIS for Wi-Fi revenue from Guest, Inventory Management, WIFI Management, Support to internal clients for PMS (Property Management software), LAN & WAN Network Management, Preventive Maintenance of hardware. Highlights: -

• Actively taken part to implement world is leading the Micros POS (Fidelio at Taj Palace Hotel. With technology of IPS and Remote Clusters Control and NET CC Technology. This project involves the installation of Fidelio Interface, implementation of data base.

• Setup & Conducting the Video Conferencing for in-house dialogues and for the Guests also. Worked as August 2005 till Jan 2006

EDP Executive

“Uppals Orchid”, New Delhi

(Certified by: The leading small hotels of the world”) Key Profile Area: - System Administration, Customer Calls, MIS, Guest Event Coordination, Inventory Management, Wi-Fi Management, Troubleshooting, Support to internal clients for PMS (Property Management software), LAN & WAN Network Management, Preventive Maintenance of hardware. Worked as Sept 2003 till August 2005

EDP Supervisor

The Metropolitan Hotel Nikko”

(Hotel Managed by Jal Hotels International, Japan) Bangla Sahib Road, (New Delhi)

Key Profile: - System Administration, Customer Calls System Administration, Customer Calls Worked as Oct 2001 till Sept 2003

System Administrator & Night Auditor

Radisson Windsor Jalandhar, Punjab (Hotel Manage by Radisson Hotel Worldwide) Key Profile: -

• Rectification of Network Problems, Troubleshooting of Application, responsible for maintaining workstations and servers (Telephone Exchange, email server, FIDELIO (FRONT OFFICE SYSTEM AND SHAWMAN POS, Accounting Packager (Alif management system)

• Backing up the user’s important data, Software, and server data

• Being as responsibility of Night Auditing (responsible for checking the day data before doing day end for all the PMS

(Fidelio and Shawman POS) and after reconciling MIS to generate. Computer/IT Skills:

Software

• HOSPITALITY SOFTWARES: - Fidelio (Ver. 7.11), (Ver6.20 (2)), Shawman Point of Sale, APGL, ARCL, Payroll, Material Management Systems, Micros POS (TOUCHE and Shawman POS), Sales and Catering Package (Fidelio). WINHMS (Chennai Base Hospitality software company,

• Security Software:- Seqrite End Point Software (DLP)

• Firewall & Network Devices: - (Fortigate, Gajshield, Cyberoam, Cisco Router, Cisco Switches, HP switches

• Hardware & Server

Servers: - IBM, HP, Dell Servers, Workstation:- HP Desktops, Dell Desktops and Laptops, Acer Laptops Epson / HP

/ WIPRO Printers all make i.e. LaserJet, Inkjet, POS, Touch-screen, RICOH, Canon, POS and Micros workstations, Academic Qualification:

• MBA in IT from Sikkim Manipal University 2014-2017

• Post Graduate Diploma in Computer Applications

From Khalsa College. Jalandhar (Punjab), INDIA. Affiliated to G.N.D University. Amritsar (Punjab), INDIA

• Bachelor of Arts in 2000

(From D.A.V College, Jalandhar (Punjab), INDIA. Affiliated to G.N.D University. Amritsar (Punjab), INDIA

• Taken CCNA Course Training from Network Bulls (Gurgaon).

• Certified in ITIL v3 Foundation in year 2016

Certificate no. GR750217291RV

Strengths: Hard Working, Determined, Value Timeliness, Participative, Idea-Initiating & Decision-Making Approach Keen to Learn & Share Learning’s Attitude, Build up Healthy Work Environment, Teamwork Spirit Reference:

Name: Harish Bhogra

Designation: Corporate IT Head

Company: Central Park (Sweta Estates Private Ltd.) Global Business Park, Tower D, Floor-3, Mehrauli Gurgaon Road, Gurgaon-122002 Phone No. 991*******

Name: Ajay Sharma

Designation: IT Manager

Company: The Imperial Hotel. Janpat, New Delhi

Phone: 981*******

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