Customer Care Manager

Location:

Kumasi, Ashanti, Ghana

Posted:

March 31, 2021

Contact this candidate

Resume:

DESMOND NANA YEBOAH CV

P. O. BOX KS ****, ADUM-KUMASI. EMAIL: adla99@r.postjobfree.com MOBILE: 024*******

PERSONAL DATA

Date of Birth: August 27,1986

Marital status: Single

Nationality: Ghanaian

Gender: Male

PERSONAL PROFILE

I am a responsible man possessing good organizational, managerial, information technology and communication skills achieved during and after my study in the Secondary School and working career. My reliability, great verbal and written communication skills, sociable trait, good team work, high level of achieving positive results and ability to work well on my own initiative are some of the assets. I am proud of all the work I do and love to compete and appreciate challenges and I am always ready to learn and take new challenge.

CAREER AIMS

To work in a stimulating environment where I can apply and enhance my knowledge and skill to serve to the best of my efforts

To work hard and give all my best and work as a team to for the development of my career and the institution I am in.

To work in association with professional groups who will offer me the opportunity for career advancement and professional growth.

To secure a promising position that offers both a challenge and a good opportunity for growth and education

Always ready to learn and take new challenges in new jobs outside my career.

COMMITMENT AND DEDICATION:

Willing to provide long term ongoing contribution and commitment to an organization.

EDUCATION

September 2002 - August 2005, Aduman Secondary School, West African Senior School Certificate,

General Art,

Workshop,

Ferbruary 2009, ICT Workshop Abura Dunkwa

WORK EXPERIENCE

December 2011 - September 2015, Travel Agent, African Origin Travel and Sports Tourism, Kumasi, Ashanti Region.

I consult and guide clients on documents to provide when going to the embassy for their visa application.

I also help clients in their visa application forms

January 2016 - December 2018, Travel Agent, Supreme Access Consult, Ashanti Region.

I consult and guide clients on documents to provide when going to the embassy for their visa application.

I also help clients in their visa application forms

I also worked as an Assistant Manager, which I manage the office when the Manager is out of the country.

SKILLS

Managerial Skills: - I developed this skill through the work experiences I had at African Origin Travel and Sports Tourism and Supreme Access Consult by working as a Travel Agent who in actual fact serve as a Travel consultant and a customer care.

Information Technology Skills:- I acquired this skill through trainings at the work such as typing and the use of Microsoft office software.

Communication and Human Relation Skills:- I developed these skills through trainings in the workshops that the company organized for me. I therefore improved on these skills when I worked with lot of different clients(customers) with different behaviour and characters.

INTERESTS AND HOBBIES

Reading the Bible, motivational books, newspapers, and surfing the internet.

Interested in imparting knowledge into young people and colleagues.

Interested in listening and music.

Watching movies and documentaries.

Admire to achieve positive results in any activity I engage myself in.

Interested in supporting the poor and needy, and educating people on social aspects they are ignorant about.

Admire working in a team environment and also possess great work and moral ethics.

Admire watching and sports (football, Athletics etc).

Interested in the discussion and sharing ideas on issues.

REFEREES

MR Stephen Yaw Yeboah