Dounia HAKKARI
Current location: Marrakesh - Morocco
+(212-***-**-**-** / +212-***-**-**-**
******.*******@*****.***
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Goals
Seeking a position where I can maximize my 7+ years of professional experience and develop my skills. Energetic, enthusiastic, and ready to be part of a growing team of salespeople to lead your company into a bright and profitable future.
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Experiences
Abercrombie & Kent Morocco /Marketing & Product Manager December 2018 until Today, Marrakech
Create, sell and supervise the execution of sold travel packages, products and experiences; Assistance to sales team (FIT, Tour Series & MICE); Site inspections; FAM trips with travel agents from abroad; Representative on Roadshows across the world.
Experience Morocco/Senior Sales Manager (B2C, MICE, EVENT) August 2016 to November 2018, Casablanca
Create, sell and supervise the execution of sold travel packages; Recruit, train and supervise the B2C sales team; Training and assistance of the Operations team; Create, S.I and sell packages for: MICE, Weddings and other events.
Mazagan Beach & Golf Resort/ Corporate, FIT & B2C Sales Agent April 2015 to July 2016, Marrakesh
Manage and answer requests (calls and emails) of reservations’ requests; Confirm reservations’ details on the system (Opera/ PMS); Manage Groups’ bookings; Concrete training of new Sales agents (PMS/ Opera/ Internal processes and CRM).
CF 4 Excellence/ Executive Sales Manager
July 2014 to March 2015, El Jadida
Assist creating Training and Offsites programs; Sales/ Marketing of the programs in question; Manager and supervise all the logistical details of sold packages; Manage the billing, invoices and payment for both clients and partners/ providers; Hiring and training of Sales team. Glossarium Labs/ Sales Manager
November 2013 À Juin 2014, Marrakesh
Marketing and Sales of the company’s services (websites, web apps…); Assist with team management (developers, tech-engineers…) and create team-building and offsite programs to increase the efficiency of the team.
Performance Plus/ Project Manager
March 2012 to October 2013, Casablanca
Assist creating Training and Offsites programs; Sales/ Marketing of the programs in question; Manager and supervise all the logistical details of sold packages; Manage the billing, invoices and payment for both clients and partners/ providers; Hiring and training of Sales team. RE/MAX International/ G.M Assistant
October 2010 to January 2012, Marrakech
Office and Agendas’ management; Follow-up and manage the Sales force across Morocco; Management of all transactions paperwork and assist with the Sales process; Organise internal training sessions for Sales team. Helios Formations (Ecole Francaise de L’Entreprise)/ Training Advisor
April 2010 to September 2010, Marrakesh
La Terrasse Des Epices/ Assistant Manager
November 2009 to March 2010, Marrakesh
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Education
Institut Supérieur de Gestion et d’Informatique/ Bac+2 International commerce
2007 to 2010, Marrakesh
Lycée Hassan II/ Baccalaureat in International Commerce and Company’s management
2004 to 2007, Marrakesh
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I.T Skills
Opera, PMS, Google Docs, CRM, Streak, Basic skills in Graphic Design, Microsoft Office, Browsing and Emailing tools.
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Skills and Aptitudes
Dynamic, Adaptability and flexibility, Team spirit, Work quality, Social, International Mobility, Organization, Ambition, Challenge-Oriented, Punctuality, Responsibility, Loyalty and dedication. ㅡ
Additional information
- Valid driving licence.
- Valid Schengen Visa (until April 2020).
- Valid USA B1/B2 Visa (until 2025).