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Sales Manager / Marketing & Product Manager

Location:
Marrakesh, Marrakesh-Safi, Morocco
Posted:
March 31, 2021

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Resume:

Dounia HAKKARI

Date of birth: **/**/****

Current location: Marrakesh - Morocco

+(212-***-**-**-** / +212-***-**-**-**

******.*******@*****.***

Goals

Seeking a position where I can maximize my 7+ years of professional experience and develop my skills. Energetic, enthusiastic, and ready to be part of a growing team of salespeople to lead your company into a bright and profitable future.

Experiences

Abercrombie & Kent Morocco /Marketing & Product Manager December 2018 until Today, Marrakech

Create, sell and supervise the execution of sold travel packages, products and experiences; Assistance to sales team (FIT, Tour Series & MICE); Site inspections; FAM trips with travel agents from abroad; Representative on Roadshows across the world.

Experience Morocco/Senior Sales Manager (B2C, MICE, EVENT) August 2016 to November 2018, Casablanca

Create, sell and supervise the execution of sold travel packages; Recruit, train and supervise the B2C sales team; Training and assistance of the Operations team; Create, S.I and sell packages for: MICE, Weddings and other events.

Mazagan Beach & Golf Resort/ Corporate, FIT & B2C Sales Agent April 2015 to July 2016, Marrakesh

Manage and answer requests (calls and emails) of reservations’ requests; Confirm reservations’ details on the system (Opera/ PMS); Manage Groups’ bookings; Concrete training of new Sales agents (PMS/ Opera/ Internal processes and CRM).

CF 4 Excellence/ Executive Sales Manager

July 2014 to March 2015, El Jadida

Assist creating Training and Offsites programs; Sales/ Marketing of the programs in question; Manager and supervise all the logistical details of sold packages; Manage the billing, invoices and payment for both clients and partners/ providers; Hiring and training of Sales team. Glossarium Labs/ Sales Manager

November 2013 À Juin 2014, Marrakesh

Marketing and Sales of the company’s services (websites, web apps…); Assist with team management (developers, tech-engineers…) and create team-building and offsite programs to increase the efficiency of the team.

Performance Plus/ Project Manager

March 2012 to October 2013, Casablanca

Assist creating Training and Offsites programs; Sales/ Marketing of the programs in question; Manager and supervise all the logistical details of sold packages; Manage the billing, invoices and payment for both clients and partners/ providers; Hiring and training of Sales team. RE/MAX International/ G.M Assistant

October 2010 to January 2012, Marrakech

Office and Agendas’ management; Follow-up and manage the Sales force across Morocco; Management of all transactions paperwork and assist with the Sales process; Organise internal training sessions for Sales team. Helios Formations (Ecole Francaise de L’Entreprise)/ Training Advisor

April 2010 to September 2010, Marrakesh

La Terrasse Des Epices/ Assistant Manager

November 2009 to March 2010, Marrakesh

Education

Institut Supérieur de Gestion et d’Informatique/ Bac+2 International commerce

2007 to 2010, Marrakesh

Lycée Hassan II/ Baccalaureat in International Commerce and Company’s management

2004 to 2007, Marrakesh

I.T Skills

Opera, PMS, Google Docs, CRM, Streak, Basic skills in Graphic Design, Microsoft Office, Browsing and Emailing tools.

Skills and Aptitudes

Dynamic, Adaptability and flexibility, Team spirit, Work quality, Social, International Mobility, Organization, Ambition, Challenge-Oriented, Punctuality, Responsibility, Loyalty and dedication. ㅡ

Additional information

- Valid driving licence.

- Valid Schengen Visa (until April 2020).

- Valid USA B1/B2 Visa (until 2025).



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