Date of Birth : 27/03/1986
Gender : Female
Nationality : Indian
Marital Status : Married
No:20/18, Kosai Street Contentment, Porur,
Looking for a position as Business Coordinator in which my education, experience, and expertise together with my high level of motivation and interest to succeed and Can be used to make a contribution to your company objectives while at the same time to enhance my present skills.
Certified from Central Co-operative Government Bank as DATA ANALYSER (Apprentice Trainee) 2004 – 2007
Certified in Typing (Lower and Higher) with Distinction.
Certified in Professional Conversion Programmer (PCP) from CSC.
Worked as an Apprentice Trainee at TNSC BANK (2004-2007)
Was Senior Counselling Officer at FEDIFY TECHNOLOGY LTD
(2013 Dec to Dec 2014)
Worked as a Business IT Co-coordinator at Think Up Technology
(2015 Dec to Dec 2016)
Worked as an Executive Retail & Recruiter at Eyeopen Technologies Oracle (2017 Feb to Jan 2020)
Worked as an Retail Executive & Recruiter at Naresh I Technologies
( 2020 Feb to Feb 2021)
Deal directly with customers either by telephone, electronically or face to face
Respond promptly to inquiries
Handle and resolve complaints
Develop career services programs that will help student in exploring and planning career options.
Provide pricing and delivery information
Work with students on their needs for career development
Keep records of customer interactions and transactions
Record details of actions taken
Conduct trainings, workshops, lectures, presentations, and other events to develop career planning and employability skills for students.
Performing administrative duties
Communicate and coordinate with internal departments
Develops corporate training centre strategies and initiatives that reflect the organizations goals
Provide feedback on the efficiency of the service process
Managing a Centre & Preparing weekly or monthly reports & Attending management meetings
Handling daily calls, ad hoc responsibilities & Manages all operational activities of the training centre including staffing, facilities, and coordination with vendors
Schedules Clients by coordinating appointments.
Taking care of all backend operations
Screening and sourcing Trainer Profiles
Salary and Pay Negotiations of Trainers Selection(Social Media like LinkedIn)
Manage communication with all customers to ensure payments and evaluate all expire accounts and maintain accurate records for same.
Monitor all customer service calls, ensure completion within required timeframe, and ensure compliance to all policies and procedures.
Maintain relationships and contact all customers through telephone calls and if required with notices and provide all updates for customers and manage all clients
Sets policies and procedures for training, coaching, counseling, and career development for staff.
Initiates and coordinates goals, deadlines, and projects for their department.
Develops and implements policies and procedures to improve operations and function of the department.
Organize meeting schedules for various departments
Maintain and order necessary office equipment and supplies, as needed, Strong familiarity with office communication tools, such as Microsoft Outlook and modern phone systems Knowledge of or ability to learn to use office equipment, such as fax machines and copiers & Proven organizational skills and the ability to maintain organizational methods that others can follow Highly dependable and trustworthy
MBA Markerting from Manonmaniam Sundaranar University 2016 – 2018 still pursuing.
B.com from Sridhar University 2010 -2013 with 70%.
HSC S.V.G.Hr. Sec.School Poonamallee State Board 2004 with 65%.
SSLC S.V.G.Hr.Sec.School Poonamallee State Board 2002 with 62%.
Systems : Windows 8 / 7 / XP
Tools : MS Excel & MS Office, MS Outlook, MS - Dos, MS-Window NT
Certification : VERSANT
SKILLS & ENDORSEMENTS
Project Team and System Handling
Banking & Document Entry
Personnel Management & Operations
Comprehensive problem solving abilities.
Convincing Skills & Positivity.
Team Work & Active Listening
Ability to deal with people diplomatically.
Willingness to learn, Team facilitator.
Trainers Sourcing & Screening Trainers
Re-organized something to make it work better
Identified a problem and solved it
Come up with a new idea that improved things
Developed or implemented new procedures or systems
Worked on special projects
Been complimented by your supervisor or co-workers
Increased revenue or sales for the company
Saved money for the company
Saved time for the company
Contributed to good customer service
Handling entire branch
Individual lead Generator
I hereby declare that the above particulars furnished by me are true to the best of my knowledge.