Manager Sales, training, bd, customer service

SYNOPSIS

Proven Experience In Aviation, Education, Telecom & Hospitality Sectors

DOMAIN EXPERTISE

Business Development, Education Counselling, People/Client Relationship Management, Training & General Administration

Core Professional Strengths

● Industry Knowledge ● Interpersonal Skills ● Organizational Skills

● Strategic planning ● Knowledge on Marketing Initiatives ● Time Management

CAREER SYNOPSIS

Abroad Admits/Valuekart Advisors-(Aug 16 – Till date)

Senior Manager/Counselor

Key Areas & Responsibilities

Provide counselling services to students towards securing admissions in Global Universities

Provide guidance to students on admissions, acceptance and Visa process. Liaise with schools and universities for all the promotional and recruitment activities

Advise students on career options based on their knowledge, interest, grades and long term objectives

Provide counselling service to students about the college admission process across various countries like USA, UK, Canada, Australia, New Zealand and India

Guide students about their choice of University based on their grades, budgets and country preference.

Serve as an expert in the organization with deep knowledge on Admission process of various institutions, examination requirements and Visa process and act as a single point of contact between students and academic institutions.

Mentor students on the documentation for admission process.

Educate students about Visa requirements..

Arrange for school fairs and seminars.

Organise for seminars in Universities.

Arrange Educational loans and guide students accordingly.

DESIRE HOME - (Jan 14 – Jul 16)

Operations in charge, Counsellor, Trainer

De-addiction, Rehabilitation & Psychiatric Management Centre

Key Areas & Responsibilities

Individual and group counselling

Therapy for Clients and their families

Coordinate client, family meetings

Monitor Client progress both Physical and Psychiatric

Process admission formalities, maintain monthly revenue and expenditure details

Monitor & review counsellor, coordinator & other staff activities on a weekly basis

AVIATION CONSULTANT & TRAINER - (Jan 08 to Jan 14)

BD, Consultant, Mentor & Trainer

CLIENTS : Airhostess Academy, Lufthansa, Kuoni, SITA, US Technologies, Cognizant, Icadd, AOL,PTC Aviation Academy,Remo college of aviation

Key Areas & Responsibilities

Industry and life skills training to ensure optimum effectiveness and enhance promotional prospects

Soft Skill Training

Public Relations/Business Development Methods and Analytics

Aviation based Basic Etiquette & Personal / Professional Grooming Training

Customer Service, Safety emergency procedures, Sales Skill sets Training

Aviation Medicine & First Aid Training

French Language Training to aspiring flight attendants

Quality Process Management

Customer Behaviour and Research

BHARTI MOBILITY (AirTel) - (Jul 06 to Dec 07)

Key Accounts Manager, Hr (Marketing & Sales)

Key Areas & Responsibilities

In charge of corporate sim and fixed cordless connections

Attend meetings with potential Clients to determine technical and business requirements and ensure all necessary information is collated prior to producing a solution.

Provide technical solutions in a professional manner and within agreed time frames.

Create and confidently deliver technical presentations internally and externally.

Deliver training on solutions and provide product support to channel partners.

Work with Product Management to feedback on issues with current products and provide input around new products.

Build productive relationships internally and externally, fostering teamwork and keeping the top management updated on activities.

Provide accurate and timely management information, to include-activity reports, project forecasts, KPI’s.

Adhere to Company’s Quality and Business Processes.

ROYAL CARIBBEAN CRUISES - (Dec 03 to Apr 06)

Assistant Manager (Human Resources, Marketing & Sales – South India)

Key Areas & Responsibilities

Interacting and motivating Sales team and Travel Agents for achieving shared goals

Identifying strategies & opportunities for accelerated growth

Marketing & Selling cruises to individual customers as well as to corporate groups and travel agents, in and around Chennai and Pondicherry

Defined entry strategies to promote products in Hotels and Resorts by participating in their core events and functions

In charge of recruitment of potential candidates for RCCL.

Exercised analytical skills & business acumen

JET AIRWAYS INDIA PVT. LTD - (Aug 96 to Dec 03)

Ground Handling Trainer

Senior Flight Steward

Human Resources & Recruitment

Customer Service, Hospitality, Managing HR (cabin crew), Administration, Customer Service, Aviation training

Key Areas & Responsibilities

Certified crew by DGCA

Handled various roles as an airline professional; from ground handling to in-flight crew management (filling flight reports & logs were included as responsibilities)

Acquired knowledge of Aviation Medicine, Flight Safety Emergency Procedures

Acknowledged by the company management for excellence and dedication to work, numerous times

Received commendation letters from top corporate flyers

Instrumental in the recruitment team for Jet Airways and have conducted induction training for new employees

Knowledge in the various functions of ground handling to ensure quality service to passengers of jet airways. Functions include:

Ramp and Air side operations supervision.

Load and Trim sheet handling and supervision.

Supervision of check in counters and baggage reconciliation.

Pre-flight distribution for Departure and Arrival

Handling Business class/First class passengers.

Boarding Gate operation supervision.

Post flight filing of Departure and Arrival details

Service Control.

ACADEMIC QUALIFICATIONS

Bachelor of Arts (Economics & Banking) - The New College- Chennai (1993-96)

HSSC - Alpha Matriculation Higher Secondary - Chennai (1992)

SSC - Padma Seshadri Bala Bhavan - Chennai (1990)

EXTRA-CURRICULAR SKILLS/HOBBIES

Sports: Rowing & Baseball

Reading, Music, Travelling

Date of Birth - 18.08.1975

E ****-******************@*****.*** Phone-+91-994*******

PRASHANTH MOTHILAL

******************@*****.*** +91-994*******

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