MUDASSIR MIR
Software development engineer Technical Lead APM Expert Mobile App Specialist
adl9vs@r.postjobfree.com
Dubai (U.A.E)
CAREER SUMMARY
12+ years of experience in facilitating cutting-edge engineering solutions with a wide range of E-commerce Applications, technology skills and technical operations Support.
Experience with Airline Apps, Internet Bookings Engine, Manage Booking, Departure Control System (online Check-in).
Experience in Airline and banking domain.
Experience in Leading highly critical operations team and effort estimation.
Expert Mobile Application development.
AppDynamics Expert
Expert in performing BOT analysis in cases of BOT attack (Akamai).
Having excellent knowledge in monitoring application performance, alerting and troubleshooting using AppDynamics and Splunk.
Able to see the big picture, delegate effectively and motivate team members to achieve on-time project completion.
CORE COMPETENCIES
Project Management
Scrum Master
Team Leadership
Solution Designs & Development
Agile/Scrum Methodology
IT Application Management
Mobile Application Development
Strategic Planning
AppDynamics SDK
Data Analytics
Technology & Mobility Solutions
Digital Solutions Implementation
Requirement Analysis
AppDynamics Dashboard
Core Java,
Android, Blackberry, iPhone
SQL, MySQL, No SQL, Couchbase
HTML5, Css3, Node Js
AppDynamics, Akamai, WhiteHat
Data Structures
AppDynamics Analytics
AppDynamics Health Rules and policies
Work Experience – 10+ years
Software development manager with First Abu Dhabi Bank.
worked as APM Expert with Emirates Airline - Dubai.
Worked as Team Lead / Senior software Engineer with Emirates Airline - Dubai
Worked as Software Engineer with Emirates Airline - Dubai
Worked as Senior Software Engineer with Mutual Mobile -India
Worked as a Software Engineer Level-3 with mPortal India
Worked as a Software Engineer (Blackberry developer) with Ajani InfoTech India
Professional Qualification
Masters of computer Application (MCA)
Session — March 2005 - June 2008, Kashmir University, Srinagar
First Class — Aggregate percentage of 75% with Computer Science (Major)
Role: - Software development manager
Create a project strategy, work closely with different teams like business, design, testing, understand business the requirements and clearly articulate the same to the team.
Responsible for designing overall monitoring strategy of Bank.
Manage three different teams of well qualified engineers.
Conduct one to one meeting with the team members, understand their problems (professional or personal) and try to resolve their issues.
Conduct interviews and hire the resources for the team.
Track the project progress, provide the project timelines, keep the stockholders update with the project status.
Conduct the POV/POC on any new technology/ vendor product that Bank want to implement/integrate.
Role: - Senior performance engineer
Worked closely with the AppDynamics technical team, Project Manager, PMO and Customer team to ensure the technical components of the engagement are delivered to meet customer's business needs.
Responsible for analyzing issues, including performance, diagnosis and troubleshooting using AppDynamics
Provide the training to internal employees on AppDynamics
Implemented AppDynamics monitoring on Postilion application, and created alerts, custom metrices, business journeys and Dashboards which provide the application and business insights.
Promote usage of APM during the development lifecycle phase; optimize use of APM across platforms and service delivery models. Focus on APM toolsets for proactive monitoring of multi-tier applications and end user experience
Role: -APM Expert, Solution Architect
Good experience in deploying AppDynamics and implementing Real user Monitoring using AppDynamics.
Implemented AppDynamics monitoring for different applications (JAVA, .NET, node JS, Android and iOS Applications)
Provide the training sessions to educate support and development teams on APM and AppDynamics.
Implemented a real user monitoring for IBE (internet booking Engine) using AppDynamics, which replaced the synthetic monitoring and saved an amount of USD 400,000 per year.
Created custom metrices, ADQL search, business journeys to monitor Application and infrastructure performance in AppDynamics.
Created Health rules, alerts, policies and actions in AppDynamics.
Responsible for analyzing issues, including performance, diagnosis and troubleshooting using AppDynamics.
Created dashboards which provide real-time insights into application performance, user performance and business performance.
Generate monthly report from AppDynamics on the application performance.
Provide/create user in AppDynamics administration and provide different type of access to different users.
Role: - Senior software Engineer, Team lead, Software Engineer
Led End-to-End Development of Many Emirates Apps. Managed development team of 20+ highly skilled developers.
Worked closely with engineering managers and Business Analysts to produce accurate delivery estimates and manage the transition from analysis through to design and delivery.
Provided regular and effective progress updates to and work closely with Engineering Managers to ensure the management of any delivery risks or issues.
Defined delivery phases of the project including activities, sub-activities, and milestones ensuring these are documented and used as the basis for the project event log, issues and risk log and any subsequent reporting.
Ensured awareness, involvement and support from the key stakeholders and participants by building strong project teams and maintaining robust communication on the project status throughout its life cycle.
Participated in reviews and meetings and provide updates on project progress.
Took responsibility for ensuring that risks and issues are identified and managed closely and drive all stakeholders to deliver on time and to the required quality standards
Worked closely with Business, UI Design, Security, Testing and Infrastructure teams internally to ensure alignment and coordination across operations as part of the seamless implementation.
Key Projects
Postilion
Integrate AppD with IBE
CMLite
IRoster App
Club premier Android App.
Blackberry Games
Medical App
Dexknows
FABS
Blackberry Screensavers
Journey Manager
Wi-Fi Alliance
HRDirect Lite
Blackberry Tip calculator
Integrate AppDynamics with IBE
Empower SMS
ERP Lite
Blackberry Twitter
SparkPhone
Blackberry Speedometer