MUDASSIR MIR

Software development engineer Technical Lead APM Expert Mobile App Specialist

+97-152-***-****

adl9vs@r.postjobfree.com

Dubai (U.A.E)

CAREER SUMMARY

12+ years of experience in facilitating cutting-edge engineering solutions with a wide range of E-commerce Applications, technology skills and technical operations Support.

Experience with Airline Apps, Internet Bookings Engine, Manage Booking, Departure Control System (online Check-in).

Experience in Airline and banking domain.

Experience in Leading highly critical operations team and effort estimation.

Expert Mobile Application development.

AppDynamics Expert

Expert in performing BOT analysis in cases of BOT attack (Akamai).

Having excellent knowledge in monitoring application performance, alerting and troubleshooting using AppDynamics and Splunk.

Able to see the big picture, delegate effectively and motivate team members to achieve on-time project completion.

CORE COMPETENCIES

Project Management

Scrum Master

Team Leadership

Solution Designs & Development

Agile/Scrum Methodology

IT Application Management

Mobile Application Development

Strategic Planning

AppDynamics SDK

Data Analytics

Technology & Mobility Solutions

Digital Solutions Implementation

Requirement Analysis

AppDynamics Dashboard

Core Java,

Android, Blackberry, iPhone

SQL, MySQL, No SQL, Couchbase

HTML5, Css3, Node Js

AppDynamics, Akamai, WhiteHat

Data Structures

AppDynamics Analytics

AppDynamics Health Rules and policies

Work Experience – 10+ years

Software development manager with First Abu Dhabi Bank.

worked as APM Expert with Emirates Airline - Dubai.

Worked as Team Lead / Senior software Engineer with Emirates Airline - Dubai

Worked as Software Engineer with Emirates Airline - Dubai

Worked as Senior Software Engineer with Mutual Mobile -India

Worked as a Software Engineer Level-3 with mPortal India

Worked as a Software Engineer (Blackberry developer) with Ajani InfoTech India

Professional Qualification

Masters of computer Application (MCA)

Session — March 2005 - June 2008, Kashmir University, Srinagar

First Class — Aggregate percentage of 75% with Computer Science (Major)

Role: - Software development manager

Create a project strategy, work closely with different teams like business, design, testing, understand business the requirements and clearly articulate the same to the team.

Responsible for designing overall monitoring strategy of Bank.

Manage three different teams of well qualified engineers.

Conduct one to one meeting with the team members, understand their problems (professional or personal) and try to resolve their issues.

Conduct interviews and hire the resources for the team.

Track the project progress, provide the project timelines, keep the stockholders update with the project status.

Conduct the POV/POC on any new technology/ vendor product that Bank want to implement/integrate.

Role: - Senior performance engineer

Worked closely with the AppDynamics technical team, Project Manager, PMO and Customer team to ensure the technical components of the engagement are delivered to meet customer's business needs.

Responsible for analyzing issues, including performance, diagnosis and troubleshooting using AppDynamics

Provide the training to internal employees on AppDynamics

Implemented AppDynamics monitoring on Postilion application, and created alerts, custom metrices, business journeys and Dashboards which provide the application and business insights.

Promote usage of APM during the development lifecycle phase; optimize use of APM across platforms and service delivery models. Focus on APM toolsets for proactive monitoring of multi-tier applications and end user experience

Role: -APM Expert, Solution Architect

Good experience in deploying AppDynamics and implementing Real user Monitoring using AppDynamics.

Implemented AppDynamics monitoring for different applications (JAVA, .NET, node JS, Android and iOS Applications)

Provide the training sessions to educate support and development teams on APM and AppDynamics.

Implemented a real user monitoring for IBE (internet booking Engine) using AppDynamics, which replaced the synthetic monitoring and saved an amount of USD 400,000 per year.

Created custom metrices, ADQL search, business journeys to monitor Application and infrastructure performance in AppDynamics.

Created Health rules, alerts, policies and actions in AppDynamics.

Responsible for analyzing issues, including performance, diagnosis and troubleshooting using AppDynamics.

Created dashboards which provide real-time insights into application performance, user performance and business performance.

Generate monthly report from AppDynamics on the application performance.

Provide/create user in AppDynamics administration and provide different type of access to different users.

Role: - Senior software Engineer, Team lead, Software Engineer

Led End-to-End Development of Many Emirates Apps. Managed development team of 20+ highly skilled developers.

Worked closely with engineering managers and Business Analysts to produce accurate delivery estimates and manage the transition from analysis through to design and delivery.

Provided regular and effective progress updates to and work closely with Engineering Managers to ensure the management of any delivery risks or issues.

Defined delivery phases of the project including activities, sub-activities, and milestones ensuring these are documented and used as the basis for the project event log, issues and risk log and any subsequent reporting.

Ensured awareness, involvement and support from the key stakeholders and participants by building strong project teams and maintaining robust communication on the project status throughout its life cycle.

Participated in reviews and meetings and provide updates on project progress.

Took responsibility for ensuring that risks and issues are identified and managed closely and drive all stakeholders to deliver on time and to the required quality standards

Worked closely with Business, UI Design, Security, Testing and Infrastructure teams internally to ensure alignment and coordination across operations as part of the seamless implementation.

Key Projects

Postilion

Integrate AppD with IBE

CMLite

IRoster App

Club premier Android App.

Blackberry Games

Medical App

Dexknows

FABS

Blackberry Screensavers

Journey Manager

Wi-Fi Alliance

HRDirect Lite

Blackberry Tip calculator

Integrate AppDynamics with IBE

Empower SMS

ERP Lite

Blackberry Twitter

SparkPhone

Blackberry Speedometer

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