Receptionist Front Desk
Resume:
Maria Hutzler
Oak Park, IL *****
***************@***.***
I am an extremely organized, motivated and detail oriented individual. I enjoy being knowledgeable about my product or service as this is passed along to the consumer which results in sales.
#readytowork
Authorized to work in the US for any employer
Work Experience
Owner/Operator
Vino e Birra - La Grange, IL
October 2013 to April 2019
Owner of a fine wine boutique. Responsible for all marketing, special events, customer service, etc. for this 5 year business venture!
Patient Service Representative
Northwestern Medicine - Wheaton, IL
February 2007 to February 2013
Front Desk responsibilities including greeting patients, insurance clarification, scheduling, referral, computer work, case work, billing.
Education
Associate in General Education
C.O.D. - Glen Ellyn, IL
February 2011 to October 2014
Associate
3 years of college credit in Business
C>O>D> - Glen Ellyn, IL
Skills
• Computer Skills good (10+ years)
• Planogram (4 years)
• Marketing (10+ years)
• Receptionist (7 years)
• Scheduling
• Cash Handling (5 years)
• Customer Service (10+ years)
• Management (5 years)
• Microsoft Word (10+ years)
• Billing
• Microsoft Office
• Merchandising
• Store Management Experience
• Sales Experience (10+ years)
• Office Experience
• Data Collection (5 years)
• Basic Math (10+ years)
• Retail Sales (10+ years)
• Medical Office Experience (7 years)
• Time Management (10+ years)
• Leadership Experience (5 years)
• Hospitality Experience (5 years)
• Administrative Experience (5 years)
• Office Management (5 years)
• English (10+ years)
• Human Resources (5 years)
• Medical Terminology
• Office Management
• Microsoft Outlook (5 years)
• Medical Receptionist
• Medical Scheduling
• Recruiting
• Medical Records
• Front Desk
• Supervising Experience
• Shift Management
• Conflict Management
• Management Experience
• Retail Management
• Phone Etiquette
• Clerical Experience
• Insurance Verification
Assessments
Management & Leadership Skills: Impact & Influence — Completed June 2020
Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Completed
Customer Focus & Orientation — Highly Proficient
March 2020
Responding to customer situations with sensitivity. Full results: Highly Proficient
Customer Service — Completed
March 2020
Identifying and resolving common customer issues.
Full results: Completed
Attention to Detail — Completed
June 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Verbal Communication — Proficient
June 2020
Speaking clearly, correctly, and concisely.
Full results: Proficient
Work Style: Reliability — Familiar
March 2020
Tendency to be dependable and come to work.
Full results: Familiar
Dental Receptionist Skills — Completed
June 2020
Managing practitioner schedules and maintaining accurate patient records. Full results: Completed
Work Style: Conscientiousness — Expert
June 2020
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Expert
Teamwork: Interpersonal Skills — Familiar
August 2019
Resolving disputes, solving team problems, and understanding nonverbal cues. Full results: Familiar
Work Style: Conscientiousness — Familiar
March 2020
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Familiar
Sales: Influence & Negotiation — Familiar
March 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Familiar
Work Motivation — Proficient
June 2020
Level of motivation and discipline applied toward work Full results: Proficient
Retail Customer Service — Completed
February 2020
Comprehending and responding to retail customer needs. Full results: Completed
Visual Merchandising — Highly Proficient
July 2019
Planning and maintaining commercial displays, interpreting planograms, and building relationships with store personnel.
Full results: Highly Proficient
Construction Safety — Proficient
July 2019
Using safe practices while on a construction site. Full results: Proficient
Medical Receptionist Skills — Completed
June 2020
Managing physician schedules and maintaining accurate patient records. Full results: Completed
Supervisory Skills: Motivating & Assessing Employees — Completed June 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Completed
Scheduling — Completed
June 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed
Electronic Medical Records: Best Practices — Completed March 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use. Full results: Completed
Administrative Support — Completed
June 2020
Using basic scheduling and organizational skills in an office setting. Full results: Completed
Management & Leadership Skills: Planning & Execution — Familiar May 2020
Planning and managing resources to accomplish organizational goals. Full results: Familiar
Front Desk Manager (Hotel) — Completed
June 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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