Pramila Sadubhau Bhamode

Senior HR Professional

+91-992******* adl9ef@r.postjobfree.com

Objective

Desire to work for organization that will help me grow professionally as well as on the personal front, having competitive environment with challenges to overcome and new frontiers to explore.

CORE COMPETENCIES

HR Operations

Joining / On boarding

Exit Formalities

Background Verification

Vendor Management

Liaison & Coordination

MIS Reporting

People Management

Client Servicing

Career Summary

•Over 18 years of experience in implementing & managing HR Operations and Client Servicing.

•Implementation of new processes, policies and automating person dependence processes.

•Experienced in managing entire Employee Life-cycle right from On-boarding Documentation, HRMS, Background Verification till Exit Formalities.

•Coordinated, managed, & administered human resources duties to ensure smooth operations and achievement of daily objectives.

•Expertise in maintaining employee database.

•Implementation of new processes, policies and initiatives to streamline person dependent processes.

•Maintaining confidential employee information.

•Leading and guiding team with required team management skills

Work Experience

Mar’18 – till date

Star Union Dai-ichi Insurance Company Limited, Vashi, Navi Mumbai

Manager – HR Operations

Team Size: 4 Executives

Key Result Areas:

Managing the Onboarding Documentation & HRMS update, filing, record keeping for new joinees

Maintaining Documentation Trackers, liaising with HRBPs, internal stakeholders, publishing reports, dashboard, periodical data sharing and data reconciliation.

Administering pre & post joining formalities, issuing offer letters, appointment, promotion letter, & ID cards

Maintain all personnel policies and SOP related to responsible functions.

Managing renewal of personnel records with details of joining certification & work experience, maintaining Employee database.

Administering authorization of employee codes based on documentation checklist, matrix and other approvals.

Executing background verification check for post-employment new joinees; ensuring closures

Collaborating with Vendors for Background Verification, Pre-employment Medical Checkup, & ID Cards

Completing separation formalities including full & final settlement calculation, communication to departments, processing relieving certificates, and so on; settling gratuity of ex-employee within 30 days from LWD

Ensuring accuracy in transaction processing and strict adherence to TATs

Experience in payroll vendor management

Ensuring adherence to HR policies & procedures in line with business requirements.

Coordination with Internal & External Auditors, providing corrective measures, implementation and managerial responses to Auditors.

Follow up with HRBPs for Exit Employees data, inputs sharing with vendor,

Tracking and meeting closures for Exit employees’ entire full and final settlement process in coordination with Finance/Payroll/Vendor.

Follow up for recoveries and issuing relieving letters, F&F statements, Form 16.

Maintain, update, exit database and publish exit employees’ tracker with stakeholders.

Responsible for providing background verification of ex-employees.

One point of contact for exited employees to resolve F&F related queries.

Apr’05 – Feb’18

Teamlease Services Ltd., Andheri, Mumbai

Key Result Areas:

As Sr. Manager – Migration Team

Commanded end-to-end responsibility of on boarding new clients; designed & finalized Process Notes for new clients.

Liaised with Legal Team for Statutory Acts related to Contract Labor Minimum Wages

Generated dashboard for western region’s new clients, detailing monthly process, status on payroll processing, meetings & conference calls with new clients, score on mandatory and best practices for the new clients.

Coordinated with Client SPOC & Internal Operations Team in collecting inputs, preparation of invoices, invoice clearance, salary release and cheques dispatch to contract employees deputed at new client place.

Collaborated with Sales Team across West region on the new client’s requirements for the contract employees HR related activities.

Prepared Cost Analysis Statement for new clients to arrive at incremental cost.

As Manager - Client Servicing and SMB Team

Headed a team of 10 Client Servicing Executives managing different clients with approximate 11000 contract employees.

Established processed for maintaining & running monthly payroll cycle for multiple clients from varying industries.

Liaised with Line Managers every month & gathered their feedback on performance of the candidates and acted as the first escalation matrix.

Coordinated with Client Personnel for on boarding of contract employees.

As Senior Executive - Client Servicing

Managed induction of all appointed contract employees, explaining rules & regulations as per offer letter, salary structure, HR policies, and so on

Completed joining formalities and liaised with Legal/Compliance Team in filing of ESIC, & PF forms

Coordinated with Internal Payroll Team in processing inputs regarding payroll inputs, invoices, outputs, and reconciliation of Payroll Statement.

Acted as a SPOC in managing contract employees’ queries related to salary, letters, payroll, policies & other issues.

Previous Experience

(1994 – 2004)

Paterson & Co. Forex Brokers, Mumbai as Executive – Accounts & Finance

Appropriate Investments Pvt. Ltd., Mumbai as Office Assistant

Education

B.Com. from Mumbai University, Mumbai in 1993

Higher Diploma in Software Engineering from Aptech Institute, 2000.

Advanced Diploma in Business Management from ICFAI- Distance Learning in 2007.

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