Millicent Jane B. Velasco
Hamdan Street Abu Dhabi,
Phone Number:055*******
Email: ********************@*****.***
A hard working individual with several years of experience in sales, customer services and office management. I am keen to join a dynamic organization that will allow me to make use of my knowledge, skills and capabilities to the fullest and to further enhance them. WORK EXPERIENCES
EMIRATES NBD - Abu Dhabi
Credit Link (Connect Resources visa)
Relationship officer (Credit Card)
December 2020 to March 2021
DEEM FINANCE LLC - Abu Dhabi
Legacy Smart Employment Services
Relationship Officer (Loan and Credit Card)
October 2017 to July 2020
Responsibilities
● Managing the sales process for new prospects, from initial contact through closure.
● Collaborate with sales teams to understand customer requirements to promote the sales of company products and to provide sales support.
● Prepare and deliver technical presentations that explain products or services to customers and prospective customers.
● Develop, present, or respond to proposal for specific customer requirements.
● Visit prospective buyers at commercial, industrial, or other establishments to show samples or catalogs and to inform about product pricing, availability and advantages. KUWAIT FOOD AMERICANA COMPANY - Abu Dhabi
Team Member
October 2010 to August 2017
Responsibilities
• Retail sales operation.
• Taking customer order, assembling orders, cashiering, serving customers.
• Input data received items of stocks in the computer system
• Handling home delivery reports in the computer system and receiving forwarded calls from customer through call center.
• Ensure compliance with company policy, order and sanitation.
• Conduct reports such as home delivery reports, carhop sales and sales transactions.
• Conduct Start of Day and End of Day reports which includes the Sales report and handling the cash for deposit.
RG CUENCA REFRIGERATION AND AIRCON SERVICES - Philippines Office Clerk/Receptionist
June 2010 to September 2010
Responsibilities
• Managing incoming phone call and mail (e-mail and otherwise) for the company.
• Managing office supplies.
• Managing customer service including handling of records of customer information, Appliances receipt, and job order data from the technician and payment receipt.
• Responsible for reports of job orders, data entry to head office, quality brands, as welltechnical reports of the respective brands.
• Handling customers complains and returns of defective appliances.
• Responsible for the payrolls.
ROBINSONS SUPERMARKET - Philippines
Cashier
November 2009 to April 2010
PILIPINAS MAKRO - Philippines
Cashier
June 2009 to October 2009
DUNKIN DONUTS - Philippines
Service Crew/Cashier
April 2008 to September 2008
EDUCATION
Tertiary Xavier University-Ateneo de Cagayan
Corrales Avenue, Cagayan de Oro City Philippines
2005-2008
Bachelor of Science in Information Management (3 years completed) Primary Pilgrim Christian College
Tiano Akut St. Cagayan de Oro City
Philippines
1998-2002
Elementary Kong Hua School
Kauswagan, Cagayan de Oro City Philippines
1992-1998
SKILLS
• Computer Literate: MS Word, MS Excel, MS PowerPoint, Internet
• Customer Relations
• Sales
• Office management
• Handling POS machine
PERSONAL INFORMATION
Birthdate: March 28, 1985
Citizenship: Filipino
Religion: Christian
CHARACTER REFERENCES
Massimo Mengardo
ADIB - Head of Credit Review
Abu Dhabi UAE
Mark Patrick Atkin
ADNOC - Instructor
Abu Dhabi UAE