CS SELVA KUMAR

Result-oriented professional with a proven track record of achievement in conceiving & implementing effective ideas; targeting top level assignments in Logistics / Warehouse Management and customer Management with a leading organization of repute,

adl924@r.postjobfree.com 094********

Key Skills

Logistics Management

Warehouse Management

Customer Servicing

Bonded / FTWZ Transactions

Sales Coordination

Vendor Management

Inventory / Material Management

Reporting & Documentation

Soft Skills

Profile Summary

Dynamic career of around 16 years that reflects rich experience & year- on-year success in Logistics Management, Customer Management and Sales Coordination & Administration:

o Supervising 2 warehouses and ensuring adherence to KPIs agreed with store vendors;

o Logistics Management from Chennai FTWZ to Other Indian Locations o Applying Right Inventory Strategy for fast moving and Slow Moving

Goods o Manage Warehouse Analytics

and MIS

Proven track record of establishing processes & SOPs, Optimizing workflows and creating healthy work environment to enhance overall warehouse productivity

A forward thinking person with strong communication, analytical & negotiation skills; well organized with a track record that demonstrates self-motivation & creativity to achieve corporate goals Career Timeline

Arati Enterprises as Armstrong World

Accountant Industries India

Pvt. Ltd. as Asst.

Manager

Communicator Innovator

Thinker

Collaborator Intuitive

Feb’02-Oct’04 Nov’04-Oct’08 Since Nov’08

Wipro Limited as

Branch Officer

Education

Graduation Degree from Sri Venkateswara University, Tirupathi in 1995 Work Experience

Since Nov’08: Armstrong World Industries India Pvt. Ltd., Bangalore & Chennai as Asst. Manager (Customer Service)

Role:

Manage end to end warehouse operations, including setting up in FTWZ o Transportation consolidation (3PL), Docking, Service and Protection against contingency o Operational processes like, Receiving, Put-away, Storage, Shipping preparation and Order-picking o Training FTWZ and 3PL teams, audit for EHS norms, adopting right inventory accounting method (FIFO/LIFO) Planning inventory for both warehouses as per projection given by Sales Team Liaising with:

o FTWZ Team for filing customer bill of entries of SEZ transactions o Transporter to arrange the vehicle

& timely supply to customers

o Channel partners to achieve business goals and timely completion of projects with customer satisfaction o Direct customers and dealers on outstanding payments & statutory forms like Form C / Form I and Rewarehousing Certificates

As an addition responsibility, I am also responsible for Customer Relationship Management in South part of India o Facilitating sales coordination & customer support to Armstrong Ceiling products in Tamil Nadu / Kerala

& Colombo (Srilanka ) o Conducting product presentations for architects & consultants and training programs for channel partners & dealers along with Sales Team o Preparing quotations along with BOQs and following up with them till the sales transactions are completed

o Processing credit & debit notes within given time frame o Analyzing DCRs and processing TA & other misc. bills of field staff Nov’04-Oct’08: Wipro Limited, Bangalore as Branch Officer Role:

Responsible for overall inventory planning and management of Bhiwandi Warehouse. o Inventory planning as per sales forecast

o Drive weekly review with Sales Team on delivery projections to ensure no sales loss due to stock outs Statutory responsibility o Followed-up on pending “C” forms, outstanding payments & credit notes o Prepared Monthly Sales Tax Return and Bank Reconciliation Statement o Liaised with head office for approvals of quotations and credit & debit notes

Order Management and MIS o Process all dealer orders and dispatch the materials

o Developed discounts & other scheme benefit proposals for the dealers o Forwarded account statements to all stockiest on a monthly basis o Drafted MIS & Monthly Sales Report for Sales Team in SAP to support leadership with information o

Steered all activities related to office administration & correspondence Previous Experience

Feb’02-Oct’04: Arati Enterprises, Bangalore as Accountant IT Skills

MS Office / Tally /ERP / SAP & SFDC

Personal Details

Date of Birth: 5th June 1975

Languages Known: English, Telugu, Kannada, Tamil and Hindi Address: FG1, Ittina Sarva Appartment -1, New Balaji Extn. Hongasandra. Begur Road. Bangalore – 560068

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