Social Media Customer Service

A B O U T

*+ years of customer service in culinary environments. Recognized for my

ability to communicate with customers and provide exceptional service that ensures client retention and positive feedback. Experience in marketing with excellent communication skills for outreach and digital copywriting, ensuring a strong brand presence.

WORK E X P E R I E N C E

E D U C A T I O N

BACHELOR OF BUSINESS, MAJOR IN MARKETING

Brigham Young University, Idaho 2019 - 2023

GPA 3.2

C E R T I F I C A T E S

Social Media Marketing

Hubspot Acadamey Jan 2021

Fundamentals of Digital Marketing

Google Feb 2021

LEAD SERVER

Morning Star Senior Living, Parker JANUARY 2020 — JULY 2020

• Leadership and delegation

• Effective communication and problem solving

• Became very quick on my feet to solve large scale problems Cutomer service and care

PLASMA PROCESSOR

Grifols Plasma, Rexburg OCTOBER 2020 — PRESENT

• Developed team building

• Effective time management

• Precision and exactness in the following of SOP

C O N T A C T

P: +1-720-***-****

E: adl90z@r.postjobfree.com

FB: fb.me/thomas.stiles.00

IG: @Thomas_Stiles

S O C I A L

SEO and Google Analytics

Social media strategy

Marketing

Leadership

Copywriting

Customer Service

Project management

Lightroom

Market research

Proficient in Spanish

P R O F E S S I O N A L

S K I L L S

Creative spirit

Reliable and professional

Organized

Time management

Team player

Fast learner

Motivated

P E R S O N A L S K I L L S

THOMAS STILES

S A L E S M A N A G E R S O C I A L M E D I A M A R K E T E R

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