CHIRAG LEHRU

***** ******* ****** **. **********, MD 20874.

+1-779-***-**** adl8ju@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/chirag-lehru-80307728/ Objectives

To work for a company where I can apply my Business Analysis and Management skills and bring about the required change and improvements. I firmly believe in becoming a long-term asset for the company. Experience:

Business Analyst – CV Inc. & VivSoft March 2020 – Till date. Currently I am working with CV Inc. an Engineering Company and its IT Unit - VivSoft located at Rockville, Maryland as Business Analyst.

§ Gather all client requirements on projects for our clients, document, evaluate and convey to the development team throughout the SDLC.

§ Writing user stories and working with Development Teams & Testing Team on identifying 80/20 requirement criteria.

§ Conducting meeting with Developers, Stakeholders, and involved agencies to overcome any impediments in the development process.

§ Conducting sprint planning, estimation & Updating the team with upcoming deadlines, requirements, and any hindrances that can delay the output.

§ Prepare Software Requirement Specification document (SRS), UML Diagram, Wireframe Diagrams

§ Perform Business analysis using tools like Jira, MIRO, Asana, Google Analytics, and VivSuite.

§ Collaborating with teams on various platforms for development and addressing RFP from various MD counties.

§ Develop Burndown Chart for the Project and evaluate the completion of the project phase or Sprint (we are in process of transformation to Agile mindset by applying Scrum Framework).

§ Understanding all the requirements of end user and developing a prototype for developers to evaluate and design the software.

§ Involved in Coordination & Testing of VivSuite inhouse SaaS system which includes Time Management, Business Forecast, Project Management, Government Forms (SF255, SF330, SF254), Contact Management.

§ Work with Software developers to meet the PHI requirements for a contactless COVID-19 testing Laboratory System.

§ Training the Client side end user for the new software and develop a user manual for the same.

§ Tracked, Coordinated, and managed the stakeholders on Metro Lab Patient Management System.

§ Powerful organization, interpersonal, interpretational, and analytical skills.

§ Created Agile User stories for new development contracts of clients from Healthcare, Civil Engineering, Construction Engineering, and SBE fraternity for requirement gathering.

§ Created project close out document and enlisted Lesson’s Learned for future improvements.

§ Developed SOP and User Manual for applications developed by VivSoft.

§ Assist Technical leads in problem solving and reaching a resolution on incidents of existing client software. P.S. – Between Oct-2018 to Nov-2019 I was awaiting my green card from USCIS and was ineligible to work in the United States.

Customer Service and Order Picker – Program Integrated Pty. February 2017 – Feb 2018. I have worked with CEVA Logistics Australia for contract on Mitsubishi Motors in Granville, Sydney, Australia.

§ Managed daily recall for Mitsubishi Motors contract of CEVA Logistics at Granville warehouse.

§ Handling workflow for daily deliveries including work assignment and follow up. Chirag Lehru Page 2

§ Creating record of dispatch and updating the client with the schedule of delivery.

§ Using SAP System for customer orders and RF gun and other devices for stock inventory location and review.

§ Managing team of 4 people for picking, packing and dispatch.

§ Operated MHEs and other mechanical equipment.

Senior Executive – Integrated Management System October 2013 – May 2015. I have managed and implemented Integrated Management System for ISO Standards at M/s. Dishman Pharmaceuticals & Chemicals Ltd. a USFDA approved multi-National Pharmaceutical [API’s] business company located in Ahmedabad.

Job Responsibilities:

§ Handling client audits and client requirements.

§ Communicating with Regulatory Affairs, Project Department for Client production requirements.

§ Implementation of ISO 9001, 14001 & OHSAS 18001 Standards at entire Dishman Group which involves 13 manufacturing units, 9 R&D Laboratories, Purchase, Excise, Sales and Marketing offices.

§ Handled external audits for Dishman Pharmaceuticals for ISO standards, EMS, HACCP & FAMIQS Systems from Bureau Veritas, UN-CWC [OPCW] Schedule II Chemicals Audit.

§ Documenting and Conducting extensive internal audits for all sites and evaluating ISO implementations. Business Analyst / Project Engineer November 2010–August 2011. Chemtech Consulting Inc. [ www.chemtech.net ] Mountainside, New Jersey, United States of America [H1B Visa]. Chemtech is a NELAC Certified Environmental Analytical Testing Laboratory. Job Responsibilities:

§ Coordinating with Atlabs for updates in Sample Maste (LIMS system).

§ Documenting the needs of Chemist in data analysis and conveying the same to the technical IT team.

§ Using technical intellect to support LIMS system development and implementation at the Laboratory.

§ Managing all Atlabs Sample Master L.I.M.S entries for Sample Management department. Coordination with other analytical sections like Volatile, Semi-Volatile, PCB/Pesticides, Heavy Metals, and Wet Chemistry for sample identification in LIMS and corresponding attributes.

§ Coordinating with Vendor of EISC for upgrades in the Software to match the requirement of Chemtech Clients.

§ Handling USEPA ISM01.2 and SOM01.2 contracts for Chemtech Consulting Inc.

§ Document and communicate USEPA contract queries from EPA regions to the analytical department heads, understand impediments and resolve them.

§ Coordinating with team for production of data packages as per deadlines. Deputy Manager November 2007 – October 2010.

Chem-e-Tech Data Services Pvt. Ltd. sister concern of Chemtech Consulting Inc. Ahmedabad, Gujarat, India.

Chirag Lehru Page 3

As deputy manager, I had managed IT upgrades for the Analytical Testing Laboratory Chemtech. Handling integrated change management and facilitating the staff with changes in software. Supervising Analytical packages and their data functionalities from IT perspectives. Skills:

§ Generating reports using LIMS tools and performing some of the wet chemistry calculation using LIMS

§ Coordinating all updates and upgrades of Sample Master LIMS and EISC front end software.

§ Achieving environmental project deadlines and goals.

§ Receiving COC [Chain of Custody] from client and updating LIMS system for specific test analysis as per TAT, Manage, lead and supervise team of 30 personnel for daily production.

§ Electronic data submission on EPA regions, client coordination and queries resolution Instrumentation and Information Technology Skills:

§ JIRA, MIRO, Draw.io, MS Visio and MS Project, Google Analytics and MS Office Suite

§ EISC (Environmental Information System Corporation), Demeter (EPA CLP Metals), Smart Draw, Chem CAD, XML, Sample Master [LIMS].

§ Agilent Chemstation for GC/MS and Thermo-Scientific iTEVA for ICP-AES/MS.

§ Basic knowledge of C#, .net, JavaScript, Html & CSS. Qualifications:

Master’s in Business Administration in Information and Technology from Mahatma Gandhi Kashi Vidyapith. India- May – 2015.

Bachelor in Chemical Engineering from University of Mumbai [Bombay], India- May 2006 Certifications:

§ Certified Scrum Master from Scrum Alliance – expiry Feb-2023.

§ Certified Scrum Product Owner from Scrum Alliance – expiry Apr-2023. Personal Info:

§ Work Authorization: Eligible to work in USA – Green Card Holder.

§ Hobbies: Playing Chess, listening music, meditation and yoga.

§ References: Will be provided as needed

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