Personal Profile of

Feiona Mohamed

Address

** ***** ******, ********, **

Email /cell/alt cell

adl8fp@r.postjobfree.com

076*******

Alt 079*******

To whom it may concern,

I thank you for giving me the opportunity to submit my credentials for your observation and consideration.

Ever since my working career’s inception, I have tried to embrace the opportunities and challengers that set before me.

I am a dynamic hands on leader with the ability to lead by example and do what it takes to

“Get the job done“

A good communicator with the ability to interact with peers, clients, as well as internal and external stakeholders at various levels of influence.

Professional experience totalling 16 years with the financial industry in retail and head office sector both of which being management and consulting senior levels.

Knowledgeable of drafting and maintaining compliance policies but also have a strong decision making, analytic, and investigative skills needed to correctly analyse information to identify potential issues. As a true professional I am able to demonstrate sound judgement and apply logical and critical thought processes when developing and recommending operational risk and compliance related issues.

During my past employment I have learnt how to effectively manage risk and compliance activities within a department.

At work I am primarily responsible for managing the regulatory risks and controls of the business to ensure they comply with applicable laws and regulations. I was involved in participating in the analysis of operational procedures.

Right now I want to work in a company like yours that offers excellent compensation and benefits package.

Thank you very much for taking the time to read my application.

Regards

Feiona

CAREER SUMMARY

COMPANY

DESIGNATION

DURATION

WATERFALL MANAGEMENT /MIA GROUP OF COMPANYS

ACCOUNTS ADMINISTRATION

AUGUST 2019 – CURRENT 2020

AFRICANO TILE N DECOR

FREELANCE PROJECT AUDIT

AUGUST 2018 TO NOVEMBER 2018

HBZ BANK ZURICH BOKSBURG BRANCH

BUSINESS DEVELOPMENT OFFICER

SEPTEMBER 2016 TO OCTOBER 2017

BARCLAYS HEAD OFFICE

RCA (OPERATIONAL RISK CONTROL

ASSESMENT CONSULTANT

JANUARY 2013 TO MAY 2013

ABSA ALLPAY SUBSIDARY HEAD OFFICE

OPERATIONAL RISK AND COMPLIANCE,

GOVERNANCE AND CONTROL CONSULTANT

JANUARY 2008 TO JANAURY 2013

ABSA REGINAL HEAD OFFICE

RETAIL RISK AND COMPLIANCE SPECIALIST

JULY 2006 TO JANUARY 2008

ABSA BANK 4TH STREET SPRINGS

RETAIL BANK MANAGER

JUNE 2005 TO JULY 2006

ABSA BANK SPRINGS/SECUNDA AND

ERMELO

BANKING HALL: CUSTOMER SERVICE, TELLER, HOST, CORPORATE TELLER, CREDIT ADMINISTRATOR.

FEBRUARY 1999 TO 2005

QUALIFICATION AND COURSE SUMMARY

QUALIFICATION

INSTITUTION

SUBJECTS

NATIONAL CERTIFICATE IN BANKING ADVICE

MILPARK BUSINESS SCHOOL(JHB)

COMPLETED 2010

STUDENT NUMBER 0008933

Introduction to economics

Financial Legislative Requirements

Financial Banking and Insurance Concepts

Personal Financial Advisory Service

Basic Principles of Accounting

DIPLOMA IN ADVANCE SECRETARIAL STUDYS

PC TRAINING AND BUSINESS SCHOOL(KZN)

COMPLETED 1998

STUDENT NUMBER D2542/98

Secretarial Business Skills Theory

Secretarial Computer Theory Secretarial Case Studies

Secretarial Computer Practical's

COURSE AND MODULES

COURSE AND MODULES

PROFICIENCY

•Sanctions Modules Yearly completed

•Sanctions Training

•Absa Data Integrity & Documentation Quality

•KYC Know your customer

•NCA National Credit Act

•FICA Financial Intelligence Centre Act

•Fais Financial Advisory Intermediary Service

•AML Anti Money Laundering

•Anti-Bribery and Anti-Corruption

•COB Code of Banking

•ROA Record of Advice

•Customer Acceptance Project

•BCM Business Continuity Management

•TCF Treating Customers Fairly

•Competitions Act

•Companies Act

•Consumer Protection Act

•Conflict of Interest

•ECCG Employee Compliance Guide

•OHSA Occupational health and safety act

•Performance development for Mangers

•FBS Micro Loans

•Flexi Reserve Plan

•Flexi Funeral Policies

•Banking product knowledge

•Development for women

•Risk and Control monitoring on SAP

•OPEN PAGERS,ALGO

•SOX

•Loss event and Risk events

•New Business and Transact Card

•Debit Cards

•Cheque Book Library manage and maintain

•Risk Indicators

•Fatca, Islamic Banking Law

•Crs/ fcpa foreign Corrupt Pract

•COVID - 19

•Internet

•Internet Portal

•Email

•ALGO SAP

•OPENPAGERS SAP

•GOOGLE

•MICROSOFT – WORD

•MICROSOFT EXCELL

•MICROSOFT POWERPOINT

•MICROSOFT PUBLISHER

•HANCOM WORD

•CORELL

•H- PLUS

•H MAIL

•SAGE EVOLUTION/PASTEL

•SARS WEB

SKILLS AND ACHIEVMENTS

SKILLS AND COMPETENCY

REWARDS AND RECOGNITION

•Deciding and Initiating Action

•Able to work independently as well as be a team player

•Being able to multitask effectively

•Leading and Supervising

•Persuading and Influencing

•Strong planning, organising and Time Management Skills

•Managing people

•Relating and networking

•Applying expertise and technology

•Strong attention to detail and accuracy

•Planning and organising

•Delivering results and meeting customer expectations

•Procedures, processes and policies

•Knowledge on regulatory aspects

•Facilitation and presentation skills

•Business Risk Acumen

•Analysing

•Entrepreneur and Commercial thinking

•Self-motivated, coordinating projects and achieving results

•A hard and dedicated worker

•Absa Relay Events project 2005

•Absa Prestige awards 2006 Project Team

•Branch Sales Champaign

•CSI 200/2007/2008

•Staff of the month for customer service

•Smile initiative BHAG

•Knowledge Transfer workshops

•FICA Projects

•Service hero 2008

•Nominated Prestige Awards 2008

•Bronze Prestige awards winner 2010

•Gems holder cheques received

•Winner of credit card blitz 3 in a row

•Winner of teach hi fi, Dvd player, Cooler Boxes and promotional items

for sales

•Also received business incentives and bonus for good performance

•Coordinating debit card launch for HBZ Bank

•Coordinator,Presenter, host and sales person for Project Empowering

Women to save.

Professional Experience: waterfall Management Mia Group of Company’s

Accounts Administration

Location: Woodmead

Contact: Farhaan Ebrahim

•Ensure smooth operation administering of Business.

•Portfolio of + 100 company’s

•Supporting finance manager with administration duties on various company such as:

•Issuing Invoices /statement to customers

•Posting Banking on Sage evolution

•Monitoring and Actioning of Age Analysis, Remittance and Recons

•Ensuring payments are checked and credited

•Maintain the accounts receivable systems in order to ensure complete and accurate records of all funds

•Liaising with business partners and stakeholder on queries or disputes

•Reporting on monthly Reconciliation of Accounts

•Such as month end banking

•Trial Balance Monitoring

•Income Statement Balancing

•Vat submission

•Provisional Tax Submission

•CIPC extractions

•Checking of Financial Statements for Auditor Integrifin

Professional Experience: Habib Bank of Zurich (Subsidiary)

Business Development office

Location: Boksburg

Human Resourse: Themba Kanyile 031*******

•Marketing and managing sales: pursuing of clients to open accounts with the bank and develop long term relationships. To continuously market the bank and be active in the market.

•Customer liaison: to provide satisfactory post sales service to clients and ensure that all client requirements are met in a timely manner.

•Account opening: to fill out forms and ensure the account opening formalities are completed. To scan and follow up for account number, and send welcome letter to client.

•Reporting: to submit progress and business marketed report on weekly basis.

•Create brand awareness: to advertise by personal visits to potential clients and well known businesses in the area. To participate in events to promote in the bank. • Special projects: as assigned by operations in charge/ branch manager

•Achieving sales targets per annum.

•Ongoing training obtaining new product knowledge

Professional Experience: Barclays Head Office

RCA Consultant Risk Control Division for Group

Location: Absa Towers Johannesburg

Manager: Martin Wels (Retired)

•To support all business units

•Part and support new projects from risk and compliance department

•To conduct RCA (risk control assessments )with business units every quarter

•To productively conduct RCA and implement controls mitigating risk

•Ensuring GREEN assessments

•Assist with audit findings and implement controls, monitor and tested as per timeline

•Ensure RCA’S are captured on system

•Capturing loss events and risk events

•Attend all stakeholders meetings

•Ensure all compliance training and statistics are efficient and completed on time.

•Preparing training material on acts, compliance training that will assist staff

•Monitoring and controlling all risk functions in business unit

•Preparing presentations and co coordinating of agenda items for board meetings and executorship meetings.

Professional Experience: Absa Allpay Subsidiary Head Office

Operational Risk and Compliance, Governance and Control Consultant

Location: Houghton Estates / JHB Absa Towers

Manager: Leipoldt Visagie 011******* /082*******

•To support, deliver and add value to both internal and external stakeholders according to departments value proposition

•To positively cross pollinate and influence operational and business practices.

•Assisting the group risk manager in the design, development and implementation of compliance frameworks.

•To conduct unannounced / surprise visits to head office and area offices with outcomes to be immediate and formally communicated and tracked with an operational assessments document. Obtaining source documents with irregularities. Documenting action plans for correctiveness.

•Presenting gaps and trends at risk forum.

•Supporting and coaching audit assurance on any audit observations and findings. Pro-actively conducting reviews to prevent red audits.

•Ensure compliance training is 100 % in all subsidiary's by creating awareness and training interventions, statistical reporting, monitoring and driving the training with staff before due date.

•Embed new and updated policies by interpreting, simplifying and creating awareness.

•On all new regulatory risks requirement, provide direct coaching to subsidiaries and area managers on the impact and changers of the environment.

•Educate and coach provincial managers on the requirements of money laundering testing, monitoring and other operational risks.

•To create ongoing awareness on any applicable matter raised, and provide compliance advice and services to compliance stakeholders

•Pro-actively perform compliance assurance testing's.

•Part of all money laundering forums and represent as money laundering representative for all subsidiaries in Allpay.

•FAIS, part of product project. Build training material and facilitation training to staff

•Product testing under supervision

•Product and process owner of card

•Ensuring that card product is kept updated by process and policies

•Communicating policies, processes, circulars and latest requirements with relevant stakeholders

•Ensuring controls are maintained and practised with the ordering, receiving acknowledging and dispatching of cards

•Providing input for reginal mandates and responsible for compliant staff

•Housekeeping of cards under dual control and key policy’s.

•Updating of terms and conditions with Absa legal on the card

•Ensuring that certificates are updated and view of clients and stakeholders.

•Building process flows in accordance with business rules

•Adding to the assurance reviews and internal audits as part of the coverage plan

•Coordinate, facilitate and build training guides to assist and support staff

•Meeting the 30 day timelines for all relevant staff to be compliant with compliance training e.g. FICA, money laundering, NCA, Competitions act,

•Sanctions, POPI, CA, TCF, KYC, and OHSA act etc.

•Ensure that all raised findings are on reports with ratings and corrective actions with time lines and annotated to close findings for compliance

•Designing controls and reports for business units to reflect monitoring of compliance progress and submit to group according to timeline

•AD HOC projects

Professional Experience: Absa Bruma Regional Head Office

Risk and Compliance Consultant

Location: Bruma

Manager: Herklaas Schroeder

•Establish overall status of risk and compliance levels in the regions

•Draft reports and communicate to management on status of risk and compliance

•Ensure corrective measures have been finalised on effective quality of administration aspects identified

•Analyse regional loss trends and ensure proactive, corrective, risk reduction actions (e.g. Risk awareness campaigns, risk workshops, risk warnings etc.)

•Ensure corrective actions have been implemented into physical risk gaps identified.

•Analyse outstanding security documents trends and ensure corrective measures

•Serve as entry point and coordinate of monthly regional risk forum

•Liaise with key role players business risk/ forensics/ group security and line management

•Identifying all training needs

•Doing deep dives in to branches to find gaps and analyse for better practises and controls

•Coordinating workshops and road shows

•Presenting and facilitating training for retail staff

•Ad hoc projects

Professional Experience: Absa Bank 4th Street Springs

Bank Manager

Location Springs

Manager Deon Muller / Marthie Smith (retired)

•To build and motivate a high performing team commited to achieving success through each other and implementing world class practises

•Through observations of customer interviews, quality of advice checks analysis of key risk indicators, completeing of reviews identifying issues, deliver constructive feedback, agree, set and validate action plans, provide tailored coaching and development.

•Buid an awareness of peoples strengths and development needs

•Champion the culture change needed to reinforce consistent sales and service disciplines

•Represent absa in the local community, activily demonstrating the absa behaviiours to protect and enhance the brand.

•Define and drive the business direction of the team, be researching and evaluating local business development opportunities

•Work closely with line managers and other team leaders and specialiseas one team to deliver exceptional performance across “wider”team

•“Ensure compliance with site operational rigour requirments are met

•Ensure budgets is maintained and staff requirments are met

•Perform KPI performance reviews quarterly for rateings

•Issue disciplinary warnings when required as per policy and conduct.

•Motivate and create awareness for staff training to be met

•Responsible for brtanch operations and treasury, conduct cash count

•Meet sales tragets set for branch

•Ensure all policys and procedures are followed

•Customer focus and handle customer complains as per timelines

•Capture all data, staff working and overtime . Schedule work rooster and coordinate staff as needed.

Contact this candidate