Felicite Hartmann

520-***-****

adl8ej@r.postjobfree.com

PERSONAL SUMMARY

Passionate and hardworking individual with a focus on offering honest, loyal, and proactive service in the hospitality/food industry. Also experienced in customer service, retail, janitorial/maintenance capacities. Is able to multi-task in a fast paced environment with minimal supervision with a daily objective of helping to achieve the professional goals of the organization.

Food Industry – Back of House, Front of House, Serving, Inventory, Cleaning, Closing

Maintenance – Janitorial Functions including carpet shampooing, refuse disposal, and restocking

Customer Service/Retail – Resale, stocking, direct customer contact, returns

EXPERIENCE

Village Bakehouse, Oro Valley, AZ 01/2017 – Present

Server/Busser/Dishwasher

Part of a team of a fast paced restaurant/bakery who handles hundreds of patrons a day, by serving food to seated customers in a timely matter to reduce wait time and boost satisfaction, receiving in weekly food supplies from distributors and placing in inventory, closing protocols at the end of shift, assisted baking staff with bread and pies, cleaned all backroom areas with goal to be compliant with State Health and Safety practices.

Treasures and More, Tucson, AZ 10/2018 – 12/2019

Sales Associate/Customer Service Representative

Gave excellent customer service in a resale environment, by processing returns, suggesting merchandise for purchase, replenishing inventory, and processing new shipments. Organized store for maximum efficiency.

Allstaff Service Inc., Tucson, AZ 02/2013 -5/2014

Night Porter

Assignment at the University of Arizona. Cleaned and maintained indoor office buildings and outdoor facilities. Removed trash, restocked all cleaning and toiletry products, wet mopped. Vacuumed and steam cleaned all common areas and offices to retain an organized and professional appearance at all times.

SKILLS

MS Office

Certificate – Culinary Arts Food Handling

REFERENCES (Upon Request)