Rachael Cook

Contact

P.O. Box *** Guntersville, AL 35976

256-***-****

adl89i@r.postjobfree.com

Objective

Obtain an Entry Level Network Administrator position that will enable the use of a strong background in technology, exceptional communication and problem-solving skills.

Education

Gadsden State Community College

1001 George Wallace Dr., Gadsden, AL

Network Administration A.A.S

2019-2021

GPA 3.8

Experience

2005-2019

Head Waitress • Manager • Bruce’s Restaurant

Recruiting, training and supervising staff

Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

Overseeing stock levels

Providing excellent customer service and satisfaction through greeting and assisting with needs

2019-2021

Gadsden State Community College

Cisco Certified Network Academy

2020-2021

IT Technician and Lead CSR

Providing great customer service and solving problems for customers and office staff

Installing and configuring hardware and software components to ensure usability

Troubleshooting hardware and software issues

Providing support to users and being the first point of contact for error reporting

Established good relationships with all departments and colleagues

Good problem-solving skills

Proficient in database programming and software installation

Key Skills

Computer Networking

Cisco Router & Switch

Server Administration

Python

Visual Basic

C++

Microsoft Applications

Linux

Mathematics

Management

Planning/Event Planning

Oral Communication

Problem Solving Skills

Attention to detail

Decision Making

Self-motivation

Communication

Acquired skills such as multi-tasking, verbal and written communication, attention to detail, maintaining proper accountability for orders and funds while keeping a professional appearance

Empathic listener and persuasive speaker

Excellent written and verbal communication skills

Good interpersonal skills

Speaking in public to individuals and groups

Effective team member

Confident speaker

Excellent oral communication

Certificates

CCNA test scheduled

Security Pro

oCertification Date: 4/23/2019

oCertificate ID: 6-2C6-V8SF8

Network Pro

oCertification Date: 12/11/2019

oCertificate ID: C49DS

PC Pro

oCertification Date: 5/5/2020

oCertificate ID: 6-2C6-VKEJH

Server Pro 2016: Networking

oCertification Date: 3/3/2021

oCertificate ID: 6-2C6-8TUUP

Server Pro 2016: Identity

oCertification Date: 5/5/2021

oCertificate ID: 6-2C6-B3CQP

Leadership

Promoting productivity and quality standards

Motivating and inspiring everyone to do their best work

Keeping team members on task, on schedule, and on budget

Maintaining morale and workplace harmony

Communicating goals so everyone understands them and their role in achieving them

Positioning team members to use their talents optimally

References

[Available upon request.]

Contact this candidate