CURRICULUM VITAE

Callista Sandiford

** ********** ******

Scarborough, Ontario M1N 3K5

Phone: 416-***-****

Email: adl86y@r.postjobfree.com

PROFILE: HUMAN RESOURCES / OPERATIONS-OFFICE MANAGEMENT / EXECUTIVE ASSISTANT QUALIFICATIONS

Executive Assistance

• Provided Executive and Administrative assistance to principals and senior level executives

• Complex calendaring, project management, research, recruiting, financial, travel

• Managed/Scheduled/Organized Board of Directors Meetings, Special Events, Corporate Agendas and Itineraries

• Screened and prioritized email and phone messages; Gatekeeper

• Liaison between all impacted departments to ensure proper communications and reporting practices

• Planned and coordinated corporate luncheons, developed presentations for related on-site/off-site meetings, minute taking/maintained Minute Books, Resolutions, Corporate Government Remittances Human Resources

•Developed effective Business Practices; Employment and Harassment Training Manual

•Developed Performance Managing Systems (Metrics), Employee Manual and Contracts

•Recruiting, Interviewing, Hiring, Employee Review, Suspension, Investigation and Termination

•Conflict resolution, creation of Warning Letters, Job Descriptions, Benefits Management, tracking Sick Days and monitoring approval of Vacation Days; Downsizing; Change in Management and Training, ESA, WSIB, Health and Safety and Human Rights Business/Operations/Training / Management

• Developed and maintained various operating procedures for business; including the creation of an administrative manual and test for all administrative staff which had to be completed and passed during their probationary period

• Analyzed policies and ensured compliance to guidelines

• Trained staff in company policies and procedures

• Performed audit and approved all invoices

• Monitored and controlled all department activities including Administration, Accounting, Sales and Marketing, and IT

• Supervised staff and ensured documentation of all system procedures

• Maintained effective relationships with staff members which included weekly meetings with Administrative as well as Sales and Marketing staff

Legal Experience

•5 years’ experience while in University working for Corporate Law Firm which included Corporate Contracts, Taxation and Real Estate

•Managed document collection in each transaction and led team to ensure appropriate documents were received and in proper order for all transactions

•Facilities Management, Billing, Contract review and management, Revenue Canada remittances

• Assisted with the preparation of documents relating to real property transfers and leases Computer Skills

•Experienced with Word, Excel, Outlook, PowerPoint, Access, Visio, Project, SharePoint, FrontPage, WordPerfect, GoogleDocs, Internetworking/coding, WordPress, Adobe, Adobe Photoshop, CRM Software, SAP, Simply Accounting (Sage), ACCPAC, QuickBooks, Account Edge, MYOB, ADP, HRIS, SLX, Salestactix, Salesforce, Lotus Notes, other Electronic Calendar Software and Video Conferencing and Social Media

•Created and maintained database with IT personnel and maintained/updated Internet and Intranet Accounting Skills

•Monitored/Administered Payroll/Employee Benefits, Government Remittances, T4 Summaries,

•Bookkeeping, Banking, Credit Card Processing, Reconciliations, Annual Budget, Expense Reports, A/R, Collections and Database Management

EMPLOYMENT HISTORY:

Plastic Surgery Firm - Business/HR Consultant/Project Management 03/2014 – 03/2020

(Contract Position downsized to Part-time with work as required)

• Created Company Policies and Procedures Manual, Employee Manual, Employee Contracts, Employee Evaluation Metrics

• Created Job Descriptions with competitive Pay Scale; assisted with the creation/maintenance of web site; responsible for all related administrative support

• Created Budgets, Projections, etc.; created Marketing, Sales and Promotional materials Medshire Services (Real Estate and Property Management) 12/2011 – 12/2013 Legal Executive Assistant/Business/Operations/Property Manager

•Managed Calendar and Travel arrangements for the President; Executed all Lease Documentation, i.e., Offer to Lease, Addendums, Increases, etc.; Coordinated meetings and materials required, i.e., Minutes, Resolutions, etc.; Monitored and created Invoices, Billings, Disbursements which included coding for Accounting; Managed day-to-day activities; managed all Daily Collections activities Corporate Law Firm - Business/Human Resources Consultant (Law Firm) - Contract Position 08/2011 – 12/2011

•Created Company Policies and Procedures Manual, Employee Manual and Employee Contracts

•Created Employee Evaluation Metrics, Job descriptions with competitive Pay Scale

•Reviewed office processes; created and implemented office processes to ensure the highest level of efficiency Lamar Transit Advertising (was promoted with additional new responsibilities five times) 02/2005 – 07/2011 Manager of Business Administration, Human Resources and Operations/Executive Assistant to General Manager

•Executive Assistant to GM; Managed daily activities of the GM, i.e., calendar management, meeting preparation, correspondence, expenses, mail, filing, reservations and travel arrangements; Minute taking, recorded minutes in log book, prepared minutes for the Board

•Supervised administrative and sales staff which included Office/HR Managers located in North America

•Processed and executed all contracts and documentation, i.e., Billing Instructions, Addendums, etc.

•Ran/created weekly reports including Collections DSO, Weekly Sales, Sales to-Date Vs. Projection, Payroll, Conflict Issues, etc.

•Created/maintained marketing materials, PowerPoint presentations, PDF files, corporate events, trade shows, company events; managed reoccurring credit card and cheque payments from clients The Law Foundation of Ontario – Contract Position 05/2004 - 01/2005 Legal Executive Assistant to the Executive Director /Administrative Manager

(Grants & Communications)

•Executive Assistant to the Executive Director; Managed daily activities including calendar management, preparation for the Board of Directors Meetings, correspondence, expenses, mail, filing, reservations and travel arrangements

•Created processes and procedures for Grant Recipients, reconciliations and payment schedules for Grantees

•Maintained, edited and updated Website and Intranet

•Preparation of the Annual Report; Prepared minutes, recorded minutes in log, took minutes, agendas, correspondence, spreadsheets and Presentations for the Committee

SPMgroup Ltd. (Project Management Firm) 04/2002 – 04/2004 Administrative/Operations/Human Resources Manager/Executive Assistant to the President & Vice President /Project Coordinator

•Executive Assistant to President and Vice President; calendar and travel management, expense tracking, correspondence, reservations, bookings, presentations, conferences and conference calls, minutes

•Managed all corporate events, seminars, courses, marketing blitzes and company events, payroll, recruiting, benefits, etc.

•Created financial reports, spreadsheets, records, database management; Human Resources, i.e. creation of Employee Manual; project management, strategic planning, budgeting, customer service, enrolment for PMP courses

•Research, recruiting, created presentations, RFP’s, charts, processes, metrics; Maintained company Intranet and web site EDUCATION

• Bachelors with Honors - University of Toronto – Business Administration and Management, Human Resources Management and English • Bachelors - Centennial College – Accounting • Diploma O.A.C. York Memorial Collegiate PROFESSIONAL DEVELOPMENT

•Project Coordinator Certification – The Strategic Coach; ‘Tools & Techniques’, Project Management Course; 'The Full Scope', Project Management Course; ’Conflict Resolution’, Human Resources Course References are available upon request.

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