KULWINDER KAUR

Winnipeg, Manitoba R*P *Y*

647-***-**** e-mail: adl864@r.postjobfree.com

RELEVENT SKILLS:

Excellent problem solving and team building skills.

Exceptional presentation, oral, and written communication.

Great attention to detail, organized, and can work with minimal supervision.

Effective risk management and decision making skills.

Can work effectively with people from different backgrounds, cultures, and orientations

High cultural awareness to work comfortably.

Experience of supporting large change initiative.

Professional Profile:

Enthusiastic professional in management with experience in project planning, implementation and execution with strong expertise in managing human resource.

Diligent and dedicated individual with knowledge, skills and experience specifically in customer service.

Excellent communication and interpersonal skills with a professional approach towards customers.

Highly organized and detail-oriented individual having quick adaptable and capable of handling multiple tasks in fast-paced environments while ensuring high standards of work.

Excellent administrative abilities with great customer service and exceptional technical skills in Microsoft Applications.

Academic Qualifications:

Senior Secondary (April 2018)

Sanmati Vimal Jain Jagraon, India

Post graduate Diploma (August 2020)

Saint Lawrence Toronto, ON

Work Experience:

Team member

Royal jasmine restaurant, Mississauga, ON (June 2019- Feb 2020)

Provide excellent customer services.

Greet customers and present menus.

Make suggestions based on their preferences.

Take and serve food/drinks orders.

Up-sell when appropriate.

Arrange table settings.

Keep tables clean and tidy at all times.

Deliver checks and collect cash

Customer Experience Associate

Walmart, Brampton, ON (March 2020-Jan 2021)

oCoordinates and controls all returned, damaged and recalled merchandise.

oSupervises and coordinates activities of workers in various departments.

oPrepares sales and inventory reports.

oResolve product or service problems by clarifying the customer’s complaint.

oTrain workers in store policies, department procedures and job duties.

oWork with customer service manager and sales associates to ensure proper customer service is being delivered.

oDealing with customer queries and complaints.

oMaximizing profitability and setting.

Additional information:

Completed First-Aid Training, CPR & AED Training

References Available on Request

Contact this candidate