CURRICULUM VITAE

JOMINE DU PREEZ

Contact details: Cell: +27 (0-78-801-**** 3 e-mail: adl7z8@r.postjobfree.com PERSONAL PROFILE

In recent years I have expanded my competency and knowledge in sales and customer service while working for multinational companies. During my previous roles, I have demonstrated my drive to meet and exceed sales targets, generating strong revenue for the business. I am motivated and goal-driven with a track record of success in closing sales and creating repeat business through providing excellent customer service. I believe my key strengths lie in my ability to learn and adapt very quickly and my tenacity when addressing challenges.

QUALIFICATIONS

EDUCATIONAL INSTITUTION: Flight Centre

Qualification Travel Agent Basic Training

Completion date 2012

EDUCATIONAL INSTITUTION: SACAA

Qualification Aircrew Member

Completion date 2008

SECONDARY SCHOOL: Hoërskool Stoffberg (High School) Successfully Passed Senior Certificate with Distinctions in English and Computer Science Awards:

• Full Honorary Colours for Culture

EMPLOYMENT HISTORY

IMAGINE CRUISING 3 years

Position: Sales Consultant

Responsibilities:

• Consult with clients directly to ascertain needs and requirements

• Follow sales protocol, taking ownership of every enquiry from start to finish

• Provide accurate information in respect to products, prices, inclusions, and exclusions

• Build customized itineraries as per client requirements, increasing client base

• Offer excellent customer service leading to repeat clientele

• Handle sensitive client information securely including passport & credit card information

• Stay up to date with company products/ packages allowing sales conversion while maintaining company targets

• Meet monthly targets/ KPIs

• Take on maximum number of enquiries while maintaining high level of service, accuracy and conversion Career Highlights:

Top Consultant during my time working at the Sanctuary Branch (Retail) Curriculum Vitae of Jomine du Preez February 2021 2 IBAS Group 2 years

Position: Personal Assistant

Responsibilities:

• Assisting management with administration

• Devising and maintaining office systems, including data management and filing of paperwork

• Getting quotes on various products, sourcing the most cost-effective solutions

• Arranging collection and delivery of equipment and materials

• Monthly spreadsheets including statistics and finances

• Assisting with payroll and the logging of monthly hours

• Screening of prospective employees

FLIGHT CENTRE TRAVEL GROUP 3 years

Position: Travel Consultant

Responsibilities:

• Greet and acknowledge clients as they enter the door

• Build and maintain relationships with clients

• Always be reachable by phone; if assisting a client, return any missed calls

• Assist with all travel needs; business, leisure, groups, special occasions

• Qualify client and offer the right product, highlighting suitability and benefits

• Arrange and stick to follow up calls, providing excellent customer service

• Constantly keep up to date with travel trends and changes

• Learn about destinations to build and maintain product knowledge

• Be able to work out complicated routes, adhering to airline and fare restrictions

• Work as a team and help each other's clients in their absence

• Perform daily duties eg. finance, marketing, managing existing reservations

• Track and achieve monthly KPIs

INTERESTS AND HOBBIES

Reading, Crossfit, hiking, running, surfing

REFERENCES

• Mr Tino van der Merwe

Head of Retail Sales at Imagine Cruising

+27 (0-60-738-****

• Mr Stephen Bulcraig

Sales Manager at Imagine Cruising (Call Centre)

+27 (0-71-422-****

All relevant documentation as proof of the above qualifications are available on request.

Contact this candidate