***** ********, ****

Chino Hills, CA *****

626-***-****

adl7ta@r.postjobfree.com

STEPHEN PEI

OBJECTIVE

To obtain a position that will enable me to use my managerial and organizational skills, responsibilities, educational background, and ability to work well with people.

SKILLS & ABILITIES

Communication Skills: multilingual in Mandarin and English, accurate listening, conceptual thinking, and focus on customer relations.

Well-organized, self-motivated individual with ability to rapidly learning new tasks.

Result-Driven, dedicated to work with positive attitude.

Consistent meeting goals and delivering high level of job performance.

Utilizing Microsoft Word and Excel, or website research to satisfy basic documentations and service needs.

EXPERIENCES

E-KEN TELECOMMUNICATIONS, INC.

TELE-COMMUNICATION ADVISOR

2005-2010.

Appraise with professional knowledge in telecom fields.

Performing wireless device monitoring and administration, interacting with vendors, performing structural analysis for placement of surveillance cameras, overseeing and leading construction of communications facilities.

Designed new ideas and concepts that enabled operational team to well-conducted the job and reduce the time of work to save labor fees in tremendous amount.

AIR CHINA CARGO LOS ANGELES STATION

OPERATIONS

2011-2014-Aug, 2015-2018.

Managing all general air shipping affairs in Los Angeles station and monitoring the performance of ground handler between PEK HQ and to the customers.

Supervising all in/outbound passenger flights in compliance of LAWA’s safety manners and all regulations of US Customs. Coordinating ground handlers are followed safety rules, and cargoes/equipment are well handled to minimize the discrepancies in timely fashions.

General knowledge for all common commercial aircrafts, such as B-747 400F, B-747 400BCF, B-777 200F, and B-777 300ER ETC.

Managing and coordinating all in/outbound cargo flights that in the regulation of U.S Customs/FAA/TSA, and making sure all flights are maximized in space availability and also in sales profit, and all cargoes are prioritized in demands individual.

Handling customer services included in/outbound cargoes, transfer cargoes, prioritizing shipments, intact recovery, warehouse cut-off time operations, online station-to-station RFS transfers and communications, ULD managements, or urgent matters ETC.

General knowledge of Dangerous Goods. Possessed DG transportation (recurrent) certificate of Category 7 personnel in compliance with all IATA regulations. (Air China Cargo)

MONARCH CONTAINER LINE (NVOCC)

OCEAN IMPORT COORDINATOR

2014-2015

Handling all ocean imported containers (CY), loose freights (CFS) across the world wide international trade.

Providing competitive logistics, consolidations, and all inter-modal including door to door services to customers, and track transit movements closely on daily basis.

Coordinating with steamship lines, carriers, major ports, terminals, bonded warehouses, oversea offices, co-loaders, trucking companies, in-house customs brokers, ETC to ensure all freights are in the right place at the right time in a comprehensive way.

Sending arrival notices in advance to consignees and tracing all containers were return on time without unnecessary or additional charges for customers, and pre-alert to clients on daily basis.

Coordinating and communicating with sales closely to provide the most updated information in order to increase client’s fulfillment and company profits, such as carrier’s spaces, ports availabilities, trucking rates ETC.

LINK BRIDGE INTERNATIONAL LOGISTICS INC. (FREIGHT FORWARDER)

OPERATIONS MANAGER/SALES EXECUTIVES

2018-2020

Strategically plan and manage booking usage with various carrier, coordinate and resolve booking issues if occur.

Keep and track of logistics flow in full cycle and resolve any arising problems.

Evaluate and drive improvements with operational cost effectiveness within the logistics function.

Responsibility for logistics department, performance reviews and feedback, scheduling time off, shift changes and job responsibilities.

Maintain metrics, reports, process documentation, customer service logs, or training or safety records.

Analyze financial records to improve efficiency.

Recommend optimal transportation modes, routing, equipment, or frequency.

Assists in managing labor costs, profitability, and financial goal/objectives.

Coaching, training and staffing for new existing logistics employees.

Troubleshooting, such as penalty charge, late documents, equipment availability, late payments, Etc.

Demonstrate effective management planning, organizing, communicating, directing, controlling, and innovating skills.

Manage processes that meet or exceed customer operational expectations and KPI targets.

Overall operational management of day-to-day operations.

Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.

Implement transportation changes to reduce environmental impact.

Monitor product import or export processes to ensure compliance with regulatory or legal requirements.

Implement organizational process or policy changes. Develop operating strategies, plans, procedures, and risk management programs to ensure continuity of supply in emergency scenarios.

UPCAC CO., LTD

OPERATIONS MANAGER (AEROSPACE/AVIATION PROCUREMENT)

2020-Present

Establish standard operational procedures (SOPs) and continuous improvement activities to achieve optimum efficiency and budgeted return on investment (ROI) objectives.

Work with project managers and accounting managers to fulfill RFQs and on-time payment requests on daily basis. Work closely with all clients ensuring all daily duties are followed.

Partner with various departments to build Weekly/Monthly volume forecast.

Assist in the selection, supervision, and development of personnel.

Maintain collaborative relationships with all other departments to achieve goals and customer satisfaction.

Adhere to Company standards and policies in addition to all regulatory requirements.

Support and implement company initiatives to achieve performance, quality, and safety metrics.

Proactively improve process functioning and strive for enhanced levels of efficiency.

Promotes and models a culture that reflects Company values and competencies.

Ensures teamwork and alignment to guarantee a culture of synergy, engagement, and transparency with a sharpened company vision.

EDUCATION

UNIVERSITY OF CALIFORNIA, IRVINE, B.A. BUSINESS ECONOMICS

Focus on analyzing business enterprises and the factors contributing to the diversity of organizational structures and the relationships of firms with labors, capital, and product markets positioning.

COMMUNICATION

Proven communication skills and ability to build strong superiors, peers, customer relationships.

REFERENCES

FURTHER REFERENCES UPON REQUEST

Contact this candidate