Andalusia, AL *****
************@*****.***
LISA BRAWNER
OBJECTIVE Detail-oriented professional with 16+ years of experience and a proven knowledge of employee benefits, payroll, and vendor and customer communications. Aiming to leverage my skills to successfully fill the opening position at your company.
SKILLS &
ABILITIES
Employee benefits, payroll, payroll taxes, new hire orientation, sales tax, customer service, accounts payable, accounts receivable, bank reconciliation, collections, answer telephones, type, file, Microsoft Excel, Word, Word Perfect, Windows, and Quickbooks
EXPERIENCE BETTY KING RENTALS, ANDALUSIA, AL
From 6/17/2019 – Present
Property Manager/Secretary
Manage 125 rental properties
Perform credit and background checks
Collect all rent monies
Call past due tenants
Show rental properties
Terminate tenants at the end of lease
Take before and after pictures of rental properties after tenant moves out and pictures before next tenant moves in.
Line up work orders for maintenance and repairs, grass cutting, air conditioner repair for tenants and property getting ready to rent PIERCE NATIONAL, INC. RED LEVEL, AL
From 09/03/2007 – 12-31-2016
Office Manager
Process all payroll and post direct deposit, cut checks or put on fuel card
Benefits Co-Ordinator for life and health insurance
New hires, 941 taxes, bank statements, W-2 and 1099’s
Invoice and scan bills to factoring company, customer service, collections, postage, office supplies
Answer telephone and assist walk-ins
General journal entries, post accounts receivables and cut vendor checks
Proficient in Quickbooks, Excel, Lotus, Microsoft Office, Spreadsheets Page 2
CITY OF LAWRENCEVILLE, LAWRENCEVILLE, GA
From 09/2006 – 03/2007
Customer Service Representative
Determine charges for services requested, collect deposits and payments or arrange for billing
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
Resolve customers’ service or billing complaints by performing activities such as adjusting bills
Confer with customers by telephone or in person to provide information about services, take or enter orders, cancel accounts, or obtain details of complaints
Keep records of customer transactions, recording details of inquiries, complaints, or comments as well as actions taken
Check to ensure that appropriate changes were made to resove customers’ problems
HARDEN ENTERPRISES, INC. ANDALUSIA, AL
From 06/2000 – 07/2006
Executive Secretary/Accounts Payable
Answer telephone, assist walk-ins
Handle all correspondence, disperse mail and handle outgoing mail
Process all paperwork for 5 Church’s Chicken stores and make spreadsheets for inventory and profit margins to compare to previous year
Pull all paper work for audits and assist auditors
Cut all vendor checks and maintain filing system
Assist office manager as needed
EDUCATION
REFERENCES
LBW COMMUNITY COLLEGE, ANDALUSIA AL
Completed coursework towards B.A. Office Management (Mar 2012) I do not have degree.
STRAUGHN HIGH SCHOOL, ANDALUSIA, AL
LEIGH ANN JONES, SCHOOL BUS DRIVER, COVINGTON COUNTY SCHOOLS
334-***-**** – Former Co-worker
Connie Taylor, Office Manager, Harden Enterprises, Inc.
334-***-**** – Former Co-worker
Olan Harden, Owner, Harden Enterprises, Inc.
334-***-**** – Former Boss
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