ALELE ANU ENITAN

E-mail: adl7lw@r.postjobfree.com Mobile: +234-816-***-****

LinkedIn: www.linkedin.com/in/anu-enitan-alele-88b461194 PERSONAL DATA

Sex: Female Location: Lagos, Nigeria

PROFILE

A detail oriented and result driven chemist, with a progressive 3 years industry experience, a higher diploma degree from Auchi Polytechnic and a keen readiness for learning and growing professionally while adding value of tangible worth to the organisation I work with. WORK EXPERIENCE

NOV 2020-PRESENT TY WORKSPACE

Client Service Representative

● Administrative Operations Management

-Ensures smooth running of facilities

-Oversees operations throughout business hours; to ensure the allocated centre is show-ready at all time

-Social media management, content creation and active correspondence with both active and potential customers

● Client Relationship Management

- Ensures optimal customer service from point of contact,negotiation and enquiries; till post business relationships

- Drafting and sending out suitable business service proposals and managing correspondence with clientele base

- Billings and bill collations for periodic managerial assessments

- Management of data and effective record keeping for all tier of business operations

March 2019 – Feb 2020 AVUNEGBE MICROFINANCE BANK

Customer Service Officer (NYSC)

-Assisted customers in the procurement of loans and monitored the loan payment schedule.

-Promptly responded to help desk calls in a timely fashion to provide accurate solutions to clients' grievances.

-Managed existing bank accounts and opened new accounts upon request.

OCT 2015 – OCT 2016 FEDERAL INSTITUTE OF INDUSTRIAL RESEARCH OSHODI (FIIRO) Laboratory Assistant (Industrial Trainee)

-Carried out analysis on Fast-moving Consumer Goods (FMCGs) such as packaged food and drinks, according to standard operating procedures to ensure they meet government established standards.

-Conducted finished products testings, including: vitamins analysis, protein analysis, mineral analysis, fat extraction procedures to determine fat content and total solids determination.

-Carried out analysis on ashed food samples to determine the presence of some metals and measuring the concentration in which they are present through the use of the Atomic Absorption Spectrometer (AAS). SEPT 2014 – DEC 2014 HESTHEL NIGERIA LIMITED

PRODUCTION ASSISTANT (INDUSTRIAL TRAINEE)

Planned and scheduled production activities to meet manufacturing objectives in a timely and cost-effective manner and learned the step-by-step process of producing nail polish remover and nail dissolver solutions.

Stock keeping and supervision of the process of procuring the basic chemicals used for production.

EDUCATIONAL BACKGROUND

DEC 2016 – AUG 2018 AUCHI POLYTECHNIC

APPLIED CHEMISTRY (HIGHER NATIONAL DIPLOMA)- DISTINCTION I worked on a research project centred on the production of commercial phenolic disinfectants with increased antimicrobial properties while maintaining maximum mildness on all skin types. The courses offered include but are not limited to : Physical Chemistry, Organic Chemistry, Analytical Chemistry, Instrumental Method Analysis, Forensic Biochemistry and Medicinal Chemistry.

SEPT 2013 – AUG 2015 AUCHI POLYTECHNIC

SCIENCE LABORATORY TECHNOLOGY (NATIONAL DIPLOMA)- DISTINCTION I worked on a research project centred on the study of the antimicrobial activities of commercial phenolic disinfectants on microorganisms and afterwards, the production of a phenolic disinfectant with increased antimicrobial properties against harmful microorganisms. Courses offered include but are not limited to : Organic Chemistry, Analytical Chemistry, Industrial Chemistry and their practical application in industries. KEY SKILLS

-Highly assertive courageous and persistence,capable of thinking and acting independently or a part of a team; able to work in a fast-paced environment and produce error free results. ELOQUENT COMMUNICATION AND PRESENTATION

Customer focused,with proficient negotiation skills, efficient interpersonal communication skills

(written and verbal) and good networking skills.

EXCELLENT IT SKILLS

Proficient in Microsoft Office applications including Excel spreadsheet for generating reports and analysing results.

NUMERACY AND ANALYTICAL SKILL

Efficient financial record keeping and analysis for optimal credit risk management to produce positive financial results.

INTERESTS

Travelling and reading

REFERENCE

Available upon request