Coordinator Receptionist
Resume:
Donna L. Gibson
Olive Branch, MS 38654
*****.**********@*****.***
Summary Experienced professional with a diversified career in accounting, payroll, data analysis and administrative support.
Experience: Jun 2011 – Feb 2021 ServiceMaster/Terminix Co Memphis, TN
10/17-02/21 Compensation Analyst
Produced reports and analyzed compensation data in Excel to support client deliverables such as merit budget, salary structure management, and incentive plan data.
Performed market analyses and job evaluations following an assigned methodology.
Assisted with yearly updates to systems such as the performance appraisal system, the market evaluation system (MarketPay/Payscale) and yearly geographic differential data.
Primary for participating in market data compensation surveys.(Aon Hewitt, Towers Watson, Mercer etc)
Submited, tracked, and communicated the creation of job codes or changes to job attributes within WorkDay system
Supported annual merit administration.
Created job descriptions.
Assisted in crafting client communications and compensation related documentation.
0814-10/17 Compensation Specialist
Supported compensation management in providing value-adding deliverables to business clients..
Monitored and addressed compensation related service tickets.
Assisted with annual compensation processes, e.g. merit, bonus, salary structure updates, geographic differential reviews, etc...
Participated in compensation market data surveys.
06/11-08/14 Comp and Benefits Coordinator
Perform diversified and confidential administrative support functions to include, arranging travel schedules, meetings, and setting up conference calls.
Maintain data related to departmental policies and procedures
Prepare and distribute meeting minutes, memos, letters, and other forms of written communication
Maintain Outlook calendars for department Directors (3)
Organize departmental events, activities, etc.
06/06 – 08/10 FedEx Home Delivery Olive Branch, MS
Managing Director Admin Assistant
Daily reporting for the region consisting of 24 terminals/stations.
Assist Managing Director of Delta region as needed with communications and scheduling.
Made travel arrangements for region staff
Processed directors expense reports and review direct reports expenses to ensure accuracy.
Reviewed monthly financial reports for district and terminals, researched, documented and reported overages on budgets.
Assist all other region staff and terminal management as needed.
10/03 – 06/06 Flint Hydraulics, Inc. Memphis, TN
Accounts Receivable Coordinator
Daily invoicing – including documentation for Customs on international shipments.
A/R collections, payments, credit memos, refunds, cash deposits and general ledger entries through Prophet 21 Software.
Calculated surplus inventory sales commissions weekly.
Maintained RGA (Returned Goods Authorization) data in Access
Backup receptionist as needed.
Assisted company Controller and President as needed.
04/01 – 06/03 Swift Transportation Memphis, TN
11/02-06/03 Billing Specialist
Specialized billing of dedicated trucking routs in Access, Excel and AS400.
Verbal and written collection efforts on past due accounts.
Provided support to the billing manager and VP of Dedicated routes as needed.
04/01-11/02 Payroll Coordinator
Processed driver payroll for dedicated trucking fleet using AS400, Excel and Access.
Review and verify accurate driver pay per mile, stop, unload, pickup and driver specified pay package.
Assisted District Manager and VP of dedicated routes as needed.
Skills: Proficient with Microsoft Suite
Strong communication skills
Detail oriented
Strang ability to work independently and with a team
Excellent data handling skills
Education: Graduated from Bishop Byrne High School - 1987
Attended University of Memphis – Business Administration 2004
Attended Belhaven College – Business Administration 2007
Personal references available upon request
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