+27-68-161-**** adl7lj@r.postjobfree.com

URSULA HODGSON

I can work in a team or on my own, can be given a task and will complete it timeously, I am able to work with difficult clients, I am client orientated and able to build client relationships easily. I exhibit professionalism, discretion, and diplomacy in all structures, whether employer or client. Looking for a position where one can setup a Network infrastructure (as planned & required by the client), administrate, update, maintain the infrastructure and expand resources depending on requirements.

Short Term Goal:

In a fresh position in which I can grow long-term and make a positive difference Long Term Goal:

In a senior position in a long-term position

P E R S O N A L

Nationality South African

ID Number 830-***-**** 082

Marital Status Divorced

Dependents One dependent

Driver’s License Code B

Languages English

Notice Period Available immediately

Residential Area Wilropark, Roodepoort.

Contact Details +27-68-161-**** adl7lj@r.postjobfree.com E D U C A T I O N

2001

MATRIC – Florida Park High School

2003 HUMAN RESOURCE MANAGEMENT DIPLOMA – Oxbridge Academy 2007 HEALTH & SAFETY REPRESENTATIVE

+27-68-161-**** adl7lj@r.postjobfree.com

2008 CUSTOMER SERVICE CERTIFICATE – Imsimbi

2009 BUSINESS WRITING FOR OFFICE PROFESSIONALS CERTIFICATE – Kumalo Green

2009 MICROSOFT EXCEL 2003 – Holbay International

CENTURY 21 PROPERTIES CERTIFICATE - National first level one training course S K I L L S

TECHNICAL Syspro, Pastel, Impact (data system) Maximiser (data system), Diana, LG STAT Track (data system), Excel, Internet & Outlook, MS Office, Sage Online, Lightstone, Fusion, Waze online accounting programme

PERSONAL Leadership, Team player, Honest, Ability to work under pressure, Accuracy, Adaptability, Advising people, Analyzing problems and Attention to detail PROFESSIONAL Clerical, Client relations, Communication, Computer, Coordinate office activities, Correspondence and Data Entry

E M P L O Y M E N T

Aug 2020 - Present FREELANCER - AUGUST 2020-DATE

● Administration and book keeping - Vula Mehlo Trading (Pty) Ltd. Sage online August-December 2020. No contract

● Administration, online marketing and sales - West Rand Pallet and Timber Projects (Pty) Ltd. Waze Online accounting programme. August 2020 to date - no contract

● Administration, PA, Marketing - EVA Projects. April 2021 to date. No contract

● Real Estate Sales - Century 21 - Fusion, Light stone, Social media marketing, face to face canvassing. November 2021 to date. No contract BRANCH ADMINISTRATOR – Engineering (Duration - 1 year - Retrenched)

● Local purchasing and buy out sourcing

● Sales Administration, sales support and internal counter sales with a monthly target and daily sales report back

● Workshop production coordinator

● Load Bill of materials for workshop manufacturing onto Syspro

● Conversions

● Manage courier deliveries and driver ie operations

● Manage branch finance such as invoice recons, batch reports

● Daily cash sale register

+27-68-161-**** adl7lj@r.postjobfree.com

● Manage petty cash - Weekly petty cash register

● Manage SHEQ requirements, including Health and safety, Covid register, declarations and so on

● Manage HR requirements

● Supplier GRN’s, petty cash voucher capturing

Mar 2018 – Apr 2019 CORPORATE 2000 IMPORTS – Imports Coordinator (Duration - 1 year)

● Sourcing promotional products overseas according to client’s requirements including personalized branding and packaging.

● Retrieve many quotations and select best according to price

● Request packing details and forward to freight company for estimates via sea/air or courier dependent on client’s time frames and price budgets.

● Request further courier estimates from alternative courier company’s as and when required if pricing needs to be reduced further.

● Process costings using the best quotes and current exchange rate.

● Present and discuss with director for any further inquiries or to determine a confirmed mark up

● Process the customer’s quotation.

● On receiving client’s order process, the import order requesting a PI

● Load beneficiary bank details onto Bidvest and prepare paperwork for payment deposit

● Process supplier order and request pre-production sample/visual to be approved by client.

● Daily follow up on progress of all orders step for step and weekly status report given to director on existing orders. Daily feedback also given to director on all import inquiries and quotation status.

● Put the best systems in place or improve on current systems to ensure smooth running of the imports department.

● Provide invoice information for accounts department to invoice customer.

● Physical check on incoming orders and manage the production and distribution administration.

● Provide monthly reports on import payments and supporting documents to the accounts department.

● Load bill of lading and SAD500 onto Bidvest with each international payment made.

● Arrange samples with couriers and suppliers for delivery from China and Hong Kong to us.

● Assist with ad-hoc such as collections, deliveries, and banking as and when required.

Nov 2011 – Feb 2018 TECHNICAL SERVICE ADMINISTRATOR – Medical Supply & Services (Duration 7 years)

● Handle inquiries via telephone, e-mail and walk in customers

● Manage service database by capturing services, update assets and pull reports via STAT Track system, capture serial tracking reports on SYSPRO

● Quotations including supporting documents as well as keeping these supporting documents current and up to date

● Calculate costings on quotes such as mark ups, margins, and Rand to Dollar figures

● Submission of approved quotes on Government outsourcing online

● Process sales orders and invoicing, credit notes and statements

● Capturing of orders submitted to technical team on Syspro as well as on a system I created via excel to provide feedback timeously to colleagues or customers

● Communicate with all departments within the company to retrieve customer satisfactory results from sales leads to complaints or larger inquiries.

+27-68-161-**** adl7lj@r.postjobfree.com

● Filing, sales reports, booking flights, arrange staff meals when required, minutes of meetings etc.

● Managing the smooth running of the service department and ensuring that all work is up to date and completed timeously

● Arranging embroidery of branded clothing and yearly CEASA certificates Sept 2011 – Oct 2011 SALES CONSULTANT & EXHIBITION MANAGER – Zambezi Brands (Pty) Ltd. (Duration 2 months)

● Handle sales inquiries via phone as well as walk in customers

● Resolve all sales complaints and or queries

● Process orders online to the local distributors and process orders online with the larger and International distributors

● Process orders

● Arrange local deliveries done by Zambezi drivers

● Handle promotional stock and prepare samples for reps and clients

● Events – plan, implement and manage Trade Shows, e.g. Checkers Christmas Show and Spar Trade show

● Manage distributor reps and show ladies

● Provide feedback to the sales team and Directors

● Attend and assist with minutes of weekly sales meetings Apr 2005 – Jul 2011

SALES REPRESENTATIVE / ACCOUNT MANAGER – Holbay International (Pty) Ltd (Duration 7 years)

● Check stock and do stock take

● Quote on stock items including transport and special imports

● Customer Service - log and solve customer complaints and produce feedback

● Follow up on deliveries and outstanding payments

● Follow up on large quotes

● Offer samples, up sell, arrange showroom invites and appointments

● Assist walk in customers with sales queries

● Implement and maintain projects for top clients

● Liaise with third parties i.e. printers to arrange artwork and branding

● Update and maintain database, loading of new customers, maintain the clearance items and specials, keep in regular contact with clients and keep them updated with news and latest offers

● Build and maintain good customer relations

● Follow up on orders not collected

● Manage Holbay’s birthday club,

● Event co-ordination and implementation which also includes the Annual Markex Exhibition as well as the company’s yearend functions

● Chairperson for the Health & Safety Committee - manage checklists, fire extinguishers, alarms and all safety related work wear and equipment Feb 2004 – Mar 2005 ACCOUNTS ASSISTANT – Peugeot – Northcliff (Duration 2 years)

● Reception duties

● Daily banking - writing out of cheques and deposit slips and depositing them

● Counting out cash deposits for vehicles and issuing clients with receipts and depositing the money

● Handling and maintaining the company’s cash flow daily

● Assist debtor’s department with checking invoices to statements

+27-68-161-**** adl7lj@r.postjobfree.com

● Check information on deal sheets before arranging payments to clients, natis document requests and maintenance

● Manage drivers’ routes

● Ordering of number plates

● Manage petty cash

The following on 3 month temporary assignments:

Jul 2003 – Dec 2003 GIRL FRIDAY– Bezuidenhout Construction

● Switchboard

● Filing

● Handle incoming fax and e-mail inquiries

● Showroom assistant

● Compile and submit daily snag list to sub-contractors

● Type and hand deliver statements to individual units May 2003 – Jun 2003 ASSISTANT SECRETARY– Continental Spice Works

● Switchboard and reception duties

● Filing

● Faxing

● Dicta typing

Mar 2003 – Apr 2003 DATA CAPTURER– Ocean agriculture

● Phone clients to update and maintain the database

● Switchboard and front desk duties

● Filing

● Retrieve paperwork from archives

● Created and maintained company library

R E F E R E N C E

MANTELLA IT SOLUTIONS REFERENCE LETTERS AND SUPPORTING DOCUMENTS TO ACCOMPANY CV - ATTACHED OR ON REQUEST

Contact this candidate