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Employee Relations Associate

Location:
Boca Raton, FL
Posted:
May 06, 2021

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Resume:

Jennifer Hertz

**** ** **** *****

Boca Raton FL 33496

917-***-****(cell)

adl7iw@r.postjobfree.com

EDUCATION

Columbia University. New York. Masters Degree in Organizational Psychology. December 1997. Honors Student.

Skidmore College. New York. B.A. in Psychology, 1996. Graduated with honors. Periclean Honors Society, Psi Chi.

EMPLOYMENT EXPERIENCE

Saks Fifth Avenue, Manager of Talent Acquisition, July 2006 to November 2009

Responsible for filling open positions rapidly and building a competitive database of top industry talent.

Drive overall workforce planning, employment process, and outreach programs.

Partner with business leaders to develop and execute plans to optimize talent and organizational structure.

Develop strategic staffing plans and provide recruitment support to client groups.

Responsible for all College Relations and manage the recruitment process for the Executive Excellence Program.

Saks Fifth Avenue, Corporate HR Generalist, August 2004 to July 2006

Recruited, managed employee relations, and provided HR leadership and support to over 600 corporate SFA associates. Involved in all aspects of performance management, compensation, benefits, and training.

Reduced turnover by over 30%; conducted exit interviews and provided associate feedback to both the supervisor and senior management.

Helped supervisors develop performance metrics that support business goals.

Managed and impacted performance of executives through coaching and counseling. Responded to associate concerns and provided associate with objective feedback. Increase performance through training and development.

Proactively met with associates and provided direction and career development. Consulted with managers on associate or business issues that impact day-to-day performance and achievement of objectives. Provided feedback to improve individual and team performance.

Developed, gained support for and executed events that engaged associates and improved morale.

Saks Fifth Avenue, Manager of Corporate Associate Relations, September 2000 to August 2004

Responsible for the performance management of over 300 associates in SFA’s corporate offices; including performance appraisals, succession planning, and personal development plans.

Helped supervisors effectively mange concerns and developmental needs of their associates.

Fostered open communication by conducting associate roundtables with senior management.

Increased associate engagement by managing various events; SFA’s holiday party, Recognition Events, Sample Sales, Travel Expos, Wellness Events, Blood Drive, Flu Shots, Relaxation and Yoga Classes.

Implemented and managed all volunteer activities for corporate offices. Spearheaded children’s holiday party at a shelter, monthly volunteer effort with “Women In Need”, serving lunch to the homeless, SFA’s Coat Drive, AIDS Walk, Revlon Run/Walk for Women, Making Strides against Breast Cancer Walk, and Fashion Targets Breast Cancer.

Managed reorganization and integration of Saks Direct through job eliminations to increase company’s profits.

Banana Republic, Manager of Human Resources. November 1998 to September 2000

Responsible for all aspects of human resources; interviewing, hiring, employee relations, performance appraisals and training.

Supervised a staff of over 100 associates.

Converted and restructured the Third Avenue store to an all women’s store by hiring a new staff; increasing store sales by over fifty percent.

Managed all clientele business, including special events and promotions.

Conducted monthly orientation classes teaching new hires the company’s history, selling standards, product knowledge, expectations and company procedures.

Nautica Enterprises, Contract Recruiter, July 1998 to October 1998

Interviewed and hired all new employees within Nautica Enterprises and Nautica International.

Hired temporary employees by networking through employment agencies and negotiating contract agreements.

Devised newly created organizational charts, job descriptions, and wrote press releases.

Bergdorf Goodman, Human Resources, January 1998 to May 1998

Involved in all aspects of recruiting and specifically helped new hires with orientation.

Helped test and implement a new applicant screening process via telephone.

Interacted closely with managers, especially with performance evaluation and compensation issues.

Responsible for all employment verifications.

Barney’s New York, Human Resources Intern, Summer 1997

Assisted in reorganization and reengineering after bankruptcy and takeover.

Helped with recruiting, resume screening, job postings.

Helped facilitate employee’s transition to takeover.

Helped relocate terminated employees and provide them with COBRA.



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