Professional Summary
Office manager with more than 20 years of experience in corporate, non-for-profit, and university environments. Consistently establishes positive rapport with top-level executives, staff members, co-workers, clients, and vendors. Ability to identify inefficient systems to help streamline policies, procedures, maximize resources, help increase productivity and time management while reducing operational costs and increasing overall profitability. Self-driven, works well independently and collaboratively within teams. Demonstrates strong organizational skills in administrative duties, planning corporate events, maintaining multiple calendars, and coordinating complicated travel arrangements.
Skills
Experience
● Effective and successful coordination and management of new hire process,
● Assisted in enhancing quality control and tracking information, improved tracking for key metrics such as capital expenses, employee training, state invoicing, and state license renewal.
● Coordinated reports and proposed opportunities to expand systems.
● Maintained positive public relations with customers, vendors, and industry partners. Protected sensitive and confidential business information.
● Maintained finances current and accurate by processing invoices, payroll and payments.
(Lost job due to COVID-19)
● Sourced and screened passive candidates on LinkedIn and Indeed for various large corporations.
● Screened applicants in the Applicant Tracking System (ATS) for different clients as well as all available hiring resources
● Supported the CEO and VP of Operations in various projects.
● Coordinated events and meeting planning for annual company retreat
● Managed business expense reports, credit card reconciliation, managed corporate inventory, and procured office supplies.
(Lost job due to COVID-19)
● Coordinated First Aid, CPR, and AED training for 30 employees.
● Member of the Quality Control response team for processing major incident reports. Proactively identified areas which benefited from implementing improved efficiencies
● Purchased supplies and equipment; maintained proper stock levels for the headquarter office, manufacturing facility and the front end store. Created various forms and tracking systems for Human Resource.
● Managed calendars for the CEO, corporate office, and conference rooms. Planned corporate events, holiday parties, and office celebrations
● Assisted Human Resource Director by creating confidential forms, performed conflict resolution within the corporate office, and performed administrative functions which required a high degree of absolute discretion. Maria Gabriela Felton
443-***-**** ***********@*****.*** 1607 Armacost Rd, Parkton, MD 21120
● Office Manager (6 years) ● HR Support ● Conflict Management
● Bilingual/Spanish ● Project Management ● Calendar Management
● Presentation Preparation ● MS Office Suite ● Google Business Suite Executive Assistant to the CEO and VP of Operations Anchor Home, Inc., Towson, MD
January 2021 - Current
Human Resources Sourcing Associate
Antony International Solutions, LLC, Hunt Valley, MD April 2020 - October 2020
Executive Assistant to CEO
Curio Wellness Corporate Office, Towson, MD
April 2019 - February 2020
● Maintained corporate and 5 executive's calendars using Outlook and established a less time-consuming way to schedule recurring meetings, reminders, and tasks.
● Arranged domestic and international travel, gathered necessary travel visas and mandatory vaccination information, and created detailed travel itineraries for each traveler.
● Approved and tracked expense reports for 5 executives.
● Developed a procedures and reference manual for the executive administrative position, logistics of corporate events, trade show participation, and annual conferences.
● Coordinated multiple events for 5 departments and organized meetings for prospective and existing clients.
● Prepared intricate PowerPoint presentations for meetings, training seminars, lectures, sales, corporate retreats, and annual conferences with advanced animations, audio, and transitions.
● CoordinatedAdministrator of corporate procurement credit card for 15 corporate headquarters employees.
● Maintained Director and 4 Professor's calendars using Outlook.
● Arranged domestic and international travel, gathered necessary travel visas and mandatory vaccination information, and created detailed travel itineraries for each traveler.
● Proofread and revised contracts, manuscripts, and proposals for article submissions to peer-reviewed journals, grant submissions to funding agencies such as National Institutes of Health (NIH), Department of Defense (DOD), and Institutional Animal Care and Use Committee (IACUC) for procedural, typographical, and grammatical accuracy.
● Created and maintained websites for the Shock, Trauma, and Anesthesiology Research; Sports Medicine Center; and the Lab for the Study of Central Nervous System Injury.
● Assisted in preparing departmental budgets, grant budgets, and tracked expenditures for reports. Procurement of laboratory equipment, office supplies, reallocation to appropriate grants on PeopleSoft software as well as performed bookkeeping for multiple grants, trade show attendance, and special events. Approved and tracked expense reports for 4 Professors and 30 post-doctoral fellows
● Conducted onboarding and exit interviews for laboratory employees. Supervisor for 30 post-doctoral fellows in the Neurotrauma Lab. Reviewed and approved timesheets for post-doctoral fellows and professors.
● Prepared and revised pharmaceutical manufacturing contracts. Trained five new business development associates on contract writing and policy and procedures. Redesigned a more proficient document and tracking system while ensuring accuracy and customer confidentiality.
● Managed arrangements to participate in 9 tradeshows. Signed contract for space, payments, registration of employees, shipping logistics for booths, giveaways, and submitting speaker presentations in requested formats).
● Directed the design and purchase of a new 20'x30' exhibit booth for trade shows. Maintained the highest quality of customer service before and during conferences. Create conference, training flyers, and marketing forms to appropriate attendees.
● Prepared intricate PowerPoint presentations for meetings, lectures, sales with advanced animations, audio, and transitions. Education
95% completed, on sabbatical.
Contractual Executive Assistant to the CEO
Sylvan Learning Headquarters, Hunt Valley, MD
March 2017 - October 2018
Office Manager
University of Maryland - Shock,Trauma, and Anesthesiology Research, Baltimore, MD October 2009 - January 2017
Executive Assistant to the Business Development Director Pharmaceutics International, Inc., Hunt Valley, MD January 2007 - October 2010
Doctorate in Business Administration - Northcentral University, Prescott Valley, Arizona complete Masters, Contemporary Communication - Notre Dame of Maryland University, Baltimore, MD May 2011 Bachelor's Degree - University of Miami, Coral Gables, FL May 2006