Robinson Arif

barista/cashier housekeeping. Coffee Machine Calibration • Store management • MS

office • Target achieving planner • Trainer • Employee motivation • Employee relations • Operations

islamabad, PK 44000

adl7hq@r.postjobfree.com

+92 (3-06-051****

Highly motivated and focused barista with over 6+experience in the food/drink service industry, specifically in coffee shop environment.Experienced customer service professional adept at utilizing knowledge of both the coffee industry and customer service industry to successfully manage operations and creat pleasing beverages.Accustomed to adhering to company standards, and treating all customers with kindness and hospitality.An adaptive team player with a passion for good coffee and satisfied customers.My name is Robinson Arif I live in Pakistan I'm 28 years old I have seven year experience in Gloria Jeans coffee Pakistan Islamabad like restaurants industry I'm really hard worker I am a full trained Barista I do all kinds of work like dishwasher to manager I make any types of coffees and beverage I have good service skills my daily routine work as waiter cashier Barista customers service complain handling daily inventory cleaning and everything else is my job kindly check my experience and give me a chance I'm prove it I'm good person for your business and cafe I'm currently working here in Gloria Jeans coffee Pakistan Islamabad as a shift supervisor Work Experience

Shift Supervisor

Gloria Jean's Coffees - Islamabad, PK

February 2014 to April 2021

Handling guests daily need starting from checking in and checking out bill payment daily breakfast, lunch, and dinner

Posting all bills and responsible for guest complaining, Completed daily inventory and ordering.Trained new employees in store policy and procedures.Created custom coffee, cappuccino & espresso orders.Received orders from customers & relayed them to baristas.prepared larg batch hot & cold brew coffee daily as well as specialty coffee & tea drink by order Review and make calibration everyday to maintain good espresso quality. • Knowledge about all espresso based drinks both hot and cold. • knowledge about all additional milkshakes and health bowls.

• Running daily coffee shop activities alone with experience and a convenient speed with customer satisfaction • Balancing daily sales, recording and submission of daily sales reports. • Plans, identifies, communicate and delegates appropriate responsibilities and practice to store partners to ensure smooth flow of operations. • Manages with integrity, honesty and knowledge that promote the culture, values and mission of dose café. • Display a customer comes first attitude by training and holding partners accountable for delivering legendary customer service. • Provide coaching and direction to the store team to act and to achieve operational goals. • Provide continuing performance feedback and conduct formal performance. • Train and prepare new staff to demonstrate service standards, star skills and operating standards. • Maintain all deserts,sandwiches and food products in good condition like temperatures for quality services

I have 7 year experience in hotel industry im realy hard worker. I do all kinds of work Education

Secondary School in I com part two

F G Boys High Secondary school number 8 - Islamabad March 2012 to August 2013

Skills

• Barista

• Store Inventory

• Complaint Resolution

• Cashier

• Waiter

• Daily Demands

• Barista Experience

• Cash Handling

• Cleaning Experience

• Food Service

• POS

• Host/Hostess

• Coffee Experience

Languages

• English - Intermediate

Links

http://linkedin.com/in/robinson-arif-693664193

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