Service Representative Customer

SALWA RAFEEQ

Address : Barwa-city, Doha

E-mail

Contact : 55393990,70556886 *

Hardworking Customer Service Representative with Number years of experience. Trained in project and time management and proven multitasking abilities,

Hardworking Job Title bringing Number years of experience meeting customer needs via telecommuting roles Skilled in listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers. Skilled call center professional versed in customer support protocols for Product or Servicer Bring extensive high-call volume experience spanning Number years working with Type consumers. Superior computer skills and telephone etiquette Customer services

Main Job Tasks and Responsibilities.

Worked and resolve any problems, improve operations and provide exceptional customer service.

Deal directly with customer either by telephone or by face to face. Handle any situation.

• Handle and resolve customer complaints,

Perform customer verification.

Manage administration

Set up new customer account.

Provide pricing and delivery information.

Process order, forms, application and request.

Developed team communications and information for any meetings. Worked with customers to understand requirements and provide exceptional service. SKILLS:

Report preparation Stocking and

replenishing

• Administrative support

• Creative problem solving

• Good listening skills

• Multi-line phone talent

• Account management

• Data entry

Quick learner

• Retail materials management

Money handling abilities

• Computer proficient

• Professional telephone demeanor

• Key holder experience

• Complaint resolution

• MS Office proficiency

• Scheduling understanding

• Call center operations

• Documentation and reporting

Communication skills

• Microsoft Office

Typing

• Answering questions

• Problem-solving skills

• Scheduling

• Office administration

• Telephone reception

• Database administration

Contact this candidate