Dagoberto Gabriel

Brazilian - Vinhedo, São Paulo, Brazil

+55-11-942**-****

LinkedIn: https://www.linkedin.com/in/dagobertogabriel/

adl7e4@r.postjobfree.com

CEO COUNTRY/GENERAL MANAGER EXECUTIVE DIRECTOR

25+ years of experience in leadership and management positions at large multinational and national companies in IT Services and Software, Corporate Management and Ceramic Tile production: Wittel, Engineering, Compasso, T-Systems, HCL, Aporte, Gesplan, Portobello, B&M, and Eliane;

Extensive experience in implementing and setting up the Administrative, Commercial (Presales, Sales, Aftermarket and Marketing), Financial, Budgetary, Operations (Software Testing, Support, Service Desk and Help Desk), Logistics, IT, HR, P&L, Customer Service and Legal areas, creating a value proposition for customers and a better insertion in new service markets;

Expertise in strategic planning, defining guidelines and wide business vision. Management of local, regional and global customers as well as teams with over 600 employees and budgets surpassing BRL 250M;

Recognition in product portfolio management, including Business & Digital Transformation (CX, DX, CDX), increasing revenue, EBITDA and reducing operational costs.

PROFESSIONAL EXPERIENCE ACADEMIC BACKGROUND

WITTEL COMUNICAÇÕES LTDA (Sep 2019 – Oct 2020)

(Brazilian enterprise information technology and telecommunications with over 200 employees and revenue greater than R$ 100 million (year))

CEO

Exemplified expertise while accountable for managing Operations, Commercial & Marketing, Brazilian Planning and Strategy; Accountable for implementing and managing strategy of sales team, restructuring and implement new sales policies, including Digital Transformation’s Portfolio; Accountable for policies to consolidate operations providing a new setup of business processes; 30% growth in generating Revenue; 35% growth in EBITDA; 15 direct cooperators and 180 indirect cooperators’ leadership; reporting to BOARD.

ENGINEERING DO BRASIL S/A (Dec 2017 – Feb 2019)

(Large Italian enterprise information technology segment with over 600 employees and revenue greater than R$ 225 million (year))

Managing Director (May 2018 – February 2019)

Accountable for implementing and managing strategy of sales team, restructuring and implementing new sales policies, including Digital Transformation’s Portfolio; Leading 40 team members; 8% growth in generating Revenue; 27% growth in Contribution Margin; managing a 35 cooperators’ team; reporting to CEO.

Sales Director (December 2017 – April 2018)

COMPASSO TECNOLOGIA LTDA (Jul 2015 – Apr 2016)

(Brazilian enterprise information technology segment with over 300 employees and revenue greater than R$ 30 million (year))

Cloud Practice Director

Accountable for processes’ creation capable of sustaining and making the ERP Cloud initiatives’ growth possible; strong suppliers’ relationship; pre-sales’ internal areas support; businesses’ strategic meetings participation; 33% reduction in the new projects’ implementation; managing a 35 cooperators’ team; reporting to Projects’ Director.

T-SYSTEMS DO BRASIL LTDA (Nov 2014 – Jun 2015)

(Large German enterprise information technology segment with over 1,500 employees and revenues: EUR 100 million (year))

Sales Director

Displayed experience while accountable for management and strategy of the Commercial area dedicated to Latin America taking care of the EAS (Enterprise Application System) portfolio, Practices encompassed Oracle and SAP, Software/Testing Factory, BI, Big Data, M2M, IoT and AMM practices, with a sales quota of €33 million, projects estimated at US$15 million; 8% growth in generating revenue from installed base customers; 5 direct executives and 20 indirect cooperators’ leadership; reporting to Commercial VP.

HCL BRAZIL TECHNOLOGIES Ltda. (Sep 2009 – Sep 2014)

(Large Indian enterprise information technology segment with over 130,000 employees worldwide and revenue: USD 6.5 billion (globally)/USD 32 million (locally))

Country Manager (July 2012 – September 2014)

Accountable for operations management in Latin America; recognized competence with multiple promotions, 25% revenue increase, 35% EBITDA and operational gains increase with expenses reduction around 15%; diverse operations’ practices’ consolidation, new businesses’ processes format’s implementation; company’s global practices’ adoption and implementation; delivery, marketing, pre-sales, sales and staff’s areas’ teams coordination; 20 direct cooperators and about 400 indirect cooperators’ leadership; reporting to Infrastructure’ Services’ SVP and Head of LATAM’s Businesses.

General Manager – Delivery (July 2011 – June 2012);

Regional Director and Delivery Head (January 2011 – June 2011);

Oracle Delivery Head (April 2010 – January 2011);

Project Manager (September 2009 – April 2010)

IBGC/SP

Board of Directors (2017)

FAPPES/SP

MBA in Coaching (2016)

UNIVALI/SC

Bachelor’s Degree in Business Administration (BBA) (2004)

ACEI/SC

Associate/Technical School of Systems’ Analysis (1990)

LANGUAGES

Portuguese – Native

English – Fluent

Spanish – Advanced

Italian – Basic/Intermediate

SKILLS

Customer’s relationship

Business View

People’s Leadership

Strategic Planning

Project Management

Administrative Management

Market Analysis

Sales, Pre-sales and Budget

STRENGHTHS

Leadership

Initiative

Team Work

Business-Driven

Focus-Oriented

Flexibility

Determination

Resilience

PERSONAL INFORMATION

Place of Birth: Cambé City/state of Paraná

Civil Status: Married

INTERNATIONAL EXPERIENCES

Trainings, integration, events & workshops’ participation and customers’ assistance:

UNITED STATES

MEXICO

ARGENTINA

CHILE

INDIA

BELGIUM

CZECH REPUBLIC

VOLUNTEER JOBS

Consultancy and Coordination for Civic & Social Organizations in areas such as Planning, Strategy, and Management at FIA/IGESC.

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