Sinazo Leletu Methusi

Mandileni A/a Mount Frere *090

+277******** / 060******* adl7b7@r.postjobfree.com

Objective

I am looking for a challenging job with a rapidly growing organization that can provide me with a range of goals and job objectives within a contemporary and economical business setting. To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately. I am currently studying my 1st year in Bachelor of Education in Intermediate Phase.

Education

Rosebank College

2014-2018 completed

Diploma in Commerce in Marketing Management

Regent BUsiness School

2012-2013 completed

Higher Certificate In Business Management

University of South Africa

2020-completed

Higher Certificate in Education

University of South Africa

2021

Bachelor of Education

Experience

CCI South Africa

25/06/2017 - 24/12/2018

Customer service contact agent

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Resolve customers' service or billing complaints by performin activities such as exchanging merchandise, refunding money, and adjusting bills. Check to ensure that appropriate changes were made to resolve customers' problems. Contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Determine charges for services requested, collect deposits orpayments, and/or arrange for billing.

Review insurance policy terms in order to determine whether a particular loss is covered by insurance.

Recommend improvements in products, packaging, shipping, service, or billing methods and procedures in order to prevent future problems. Reason for leaving: End of contract.

Jolobe Primary School

1December 2020 - Currently

Educator Assistant

Assist in classes with homework,reading and writing. Assist in office administration work

Skills

Team worker

Attention to detail

Fast learner

Self discipline

Meet required target

Sense of urgency

High standards of intergrity

Accountability and trustworthy

Positive and determined Approach to research and analysis of new business opportunities Prioritize tasks

Organisational and time management skills

Proficient in Ms Word

Proficient in Ms Excel

Proficient in Ms outlook

Proficient in Ms Powerpoint

Proficient in use of the Internet

Data capturing

Reference

Bright Ngcobo - "CCI South Africa "

Team Manager

+277********

Phumla Dube - "CCI South Africa "

Team leader

+277********

Mrs N Mpaxa - "Department of Education"

Education specialist

072*******

Contact this candidate