DIL BISHKARMA, LL.M., M.A, PMP®

202-***-**** **338 Stonewater Ct., Centerville, VA 20121 adl79p@r.postjobfree.com PROJECT MANAGEMENT PROFESSIONAL BUSINESS ANALYSIS ENTERPRISE DATA MANAGEMENT & STRATEGIC PLANNING PROGRAM ANALYSIS DATA ANALYTICS AGILE SCRUM Certified PMP®-Project Management Professional and Business Analyst with 10 years of expertise in providing IT program management, project management, technical management, business requirements management, data management, change management, configuration management, schedule management, functional planning, documentation and gap analyses, enterprise architecture infrastructure, grant management, web content management, and electronic health record system. Experience in SDLC/Agile transformation and iterative development approaches and other collaboration tools and techniques. Subject matter expert of federal government enterprise-wide mission-driven and customer-centric public services and business processes. Knowledgeable about the importance of interoperability within and between multiple service providers; ability to elicit and identify requirements, stakeholders, and mitigate risks, impacts, project dependencies and enterprise governance to improve the efficiency and effectiveness of organization’s delivery of benefits and services to customers.

• Proficient in program management, business requirements management, recommendations, budgetary proposals, portfolio management, and administrative operations that include strategic planning, workflow designing, data governance and management, configuration management, business intelligence, enterprise architecture infrastructure using established tools, techniques and processes.

• Strong requirements analytical and management skills including the ability to gather and prioritize business requirements, requirements documents using workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios and other established methods.

• Experience with complete Software Development Lifecycle (SDLC/Agile Framework)- requirements gathering, development, testing, and deployment), user acceptance criteria, test plans/scripts and agile environments and/or iterative development tools, Project Management methodologies, data modeling tools and techniques.

• Self-motivated and forward-thinking social entrepreneur with general business and management analysis experience in the federal government and nonprofit industries; helps minority-owned business enterprises by establishing best practices in business and program management methodologies, standards, and tools. TECHNICAL SKILLS

Software Development Life Cycle: Waterfall and Agile/Scrum Methodologies - Kanban, Lean, DevOps and SAFe framework MS Office products: MS Excel Pivot, MS Access, SharePoint, MS Team, PowerPoint, Word, Excel, MS Project, MS Visio GitHub, Appian, Drupal, Jira, and Confluence and other collaboration and management tools, LawLogix- case management system, ITIL, COTS software, enterprise integrations & solutions, interoperability, enterprise architecture infrastructure, BPM and application mitigation strategies

CERTIFICATIONS AND TRAININGS

PMXPO-Project Management, PMI

PMP®-Project Management Professional, PMI

Professional Business Analyst, IIBA

Data Analytics, EdX - MIT

SCRUM Fundamentals, PMI

Six Sigma Yellow Belt Professional

USCIS Agile Transformation, PMI

Applied Scrum for Agile Project Management, University of Maryland/ edX -Harvard and MIT Data Governance and Management Techniques to Modernize HealthCare, CTG University Cloud Data Architecture: Data Management & Adoption Framework, CTG University SUMMARY OF QUALIFICATIONS

Program Management Analysis: Continually manages unique conditions and issues which impact the program/project and provide predictive advice concerning methods, procedures and alternative courses of action in resolving complex problems. Answer inquiries and address, or escalate issues to management personnel to ensure customer satisfaction and receive and route business correspondence to the correct department or staff members; maintain and develop data models, enterprise architecture guidance, and new tools and processes for collecting, managing and reporting metadata from source systems and from subject experts.

BISHKARMA, DIL Page 2 of 5

IT Project Management: Responsible for program/project management, planning and performance management, resource management, schedule management, change management in an enterprise organizational environment; participate in the development of project plans, operating plans, and supporting budgets: determining the scope, methods, and prepare /review technical and functional requirements. Provide input to requirements statements for acquisition and participated in technical evaluations. Provide line managers with objectively based information for making decisions on the administrative and programmatic aspects of agency operations and management. Business Analyst: Ten years of experience of elicitation, development, management and implementation of enterprise-wide business requirements and policy guidance with a background of federal government, nonprofit, corporate projects. AREAS OF EXPERTISE

Co-founder/ IT Program Consultant

Innovative Microfinance Corporation (INNO CORP), Fairfax, VA January 2021 to Present Founder of corporation which advances enterprise-wide social entrepreneurship, capital development and investment, and provides financial management through innovation, collaboration and microfinance system to build community capacity and strengthen economic growth, primarily focusing on education, workforce development and management, health, real estate, and technology; set the overall enterprise vision and strategic direction of the corporation.

• Create and lead technical project plans, business management tools, processes and techniques consistent with capital development and investment industry practices and standards.

• Elicit, analyze, specify, and validate the business needs of corporation by identifying stakeholders and partners.

• Recruit and placement of teams, operation and compliance analysis, risk mitigation, strategic planning, financial management and technology.

• Implement process improvement enabling the corporation to scale effectively through rapid growth. Identify and execute the micro-finance system from procurement to technology, fulfillment, marketing and analytics across the corporation.

• Create unique value propositions to low-income and small-minority owned business entities and consumers.

• Assess project risks and issues and provide solutions where applicable.

• Provide project updates including delays or issues including meeting minutes on all technical projects to IT management.

• Create test scripts for all technical projects in preparation for user acceptance and quality assurance testing. Data Migration and Management SME/Analyst

Department of Veteran Affairs

Office of Electronic Health Record Modernization - OEHRM/ BAH-CTG, Inc., Washington, D.C., 04/2019 – 12/2020 Hours Per Week: 40

Supported the VA/OEHRM – Technology and Integration Office (TIO) with Data Migration and Management (DMM) team on gathering data requirements, documenting the enterprise architecture infrastructure, maintaining data models and metadata, project planning, schedule management, communications management, risks/impacts management, customer/stakeholder management, and providing technical supports for data governance. Led enterprise data architecture and data governance principles, processes, regulations to provide solutions to far-reaching and complex enterprise data architecture issues, and problems. Served as a consultant to senior enterprise architecture on specific compliance improvement projects in information technology security. Provided daily support and oversight to the data management and governance processes of current and future VA systems, including system and data architecture, system design, technical and functional data requirements analysis, hosting requirements, contingency planning, security compliance, interface and implementation planning, technical sequencing and deployment planning. Optimized and integrate new and reusable systems components using current software design principles, methods, and approaches to meet technical and functional requirements of a regional or agency-wide integrated information system.

Business Requirements Management

• Elicited and analyzed business requirements from various stakeholders; managed and tracked the status of requirements throughout the project lifecycle; enforced and redefined functional and non-functional or technical and enterprise requirements as necessary.

• Gathered (Imported) existing metadata from source systems and subject experts; Developed new data models adhering to EHRM practices and standards; Documented the enterprise architecture infrastructure, including the business units and key processes, using modeling techniques; Maintained the existing data models and metadata using established tools and processes; Developed new tools and processes for collecting, managing and reporting metadata, data validation, data quality checks, and data profiling.

BISHKARMA, DIL Page 3 of 5

• Developed, coordinated and facilitated the peer reviews of the business requirements, performance and task orders/deliverables to ensure that requirements specifications are correctly interpreted, performed and updated in cross- projects.

• Analyzed and recommended legislation and regulations to determine the impact on program operations. Developed and modified data governance policies, directives, priorities, strategies and regulations. Conducted data governance surveys to determine compliance with federal regulations, procedures. Provided management advice, guidance, and assistance to management officials, supervisors, etc.

• Conducted in-depth analyses of project data, requirements, and impact; identified problem areas and determined how to resolve them. Managed project resources to meet goals and objectives. Recommended adjustment of resources cross-project activities.

Enterprise Data Management and Governance

• Reviewed and commented on deliverable documents that include but not limited to Data Migration & Management and Data Governance. The deliverables are reviewed for contents, correctness, policies, risks, disaster recovery and business continuity, systems integration, business and technical requirements. Also, deliverables are reviewed for programmatic updates, process descriptions, user acceptance, and project quality that support VA OEHRM mission objectives and strategies with the finest EHR solutions.

• Researched, wrote and updated data governance framework, strategies, processes, policies, interfaces such as monthly and weekly reports, pivot strategy, executive briefings, presentations, placemats, data visuals and bubble chart with 117 billion data for a high-level executive briefing and reporting.

• Elicited, analyzed, specified, monitored, and evaluated EHRM data governance, management and migration plans, procedures, and methodologies; validated the business requirements of stakeholders, and mitigated risks associated with data migration and data governance.

• Promoted and educated customers and stakeholders on the use and value of the enterprise data architecture; ensured the rigorous application of information security/information assurance policies, principles, and practices to all components of the enterprise architecture.

• Developed and maintained new tools, requirements and business processes for metadata, business systems, and information processes to support enterprise business needs; and gathers data requirements from stakeholders.

• Coordinated and collaborated closely with internal and external stakeholders to support and provide reporting on work efforts and respond to data inquiries promptly.

• Assisted in facilitation and documentation development, meeting management, and tracked team action items for accuracy and readability; performed data validation, data quality checks and data profiling. Planning, Designing, Monitoring & Evaluation

• Provided comprehensive technical inputs on OEHRM Data Migration Plan, Data Governance Plan and IT planning support for DOI, including all oversight functions as it relates to strategic planning, enterprise architecture, IT capital planning, investment/portfolio management, and IT project/portfolio governance.

• Translated technical specifications into programming specifications; developed, customized or acquired applications software programs; and tested and evaluated debugs, and maintained software programs. Developed applications for a variety of software applications in support of the OEHRM mission and initiatives.

• Maintained source codes and modified and upgraded codes as necessary; integrated hardware and software applications; worked with customers to test applications, and evaluated new applications software technologies. Developed and monitored compliance programs, plans, procedures, and methodologies; and ensured the information technology security initiatives and processes including information assurance policies, principles, and practices to all components of the enterprise architecture.

Project Management

• Developed and reviewed enterprise data architecture infrastructure documents for Data Migration, Management and Governance, and supported for on-going streaming Data Synchronization, Data Quality checks, and Data Domains extraction.

• Assisted in the development of policies/memos/directives related to Enterprise Data Architecture, IT investments to assess compliance with Federal requirements and determine effectiveness in meeting performance goals and developed road-maps.

• Prepared recommendations for resource requirements to accomplish the project; negotiated with managers of various components of the Service to obtain needed resources/support. Established a system to review, control, and report on project status.

• Planned, coordinated, and established operating methods/procedures for accomplishment of project mission; directed the development and achievement of employee training relating to the project. Monitored project status and adjusted work plans. BISHKARMA, DIL Page 4 of 5

• Prepared directives, issuances, memoranda, policy statements, and other written guidelines and recommendations relating to the project.

• Conducted briefings, prepared reports, kept managers and executives advised of project plans/progress, and communicated findings and recommendations. Coordinated the impact of the project with employees and managers in all affected areas.

• Resolved any relationship problems or conflicts that impede progress; ensured that all involved parties work effectively toward the timely completion of the project.

Requirements Lead/ Sr. Business Analyst

SAMHSA WCMS Project /SeKON Enterprise Inc., Rockville, MD 05/ 2018 – 04/2019 Hours Per Week: 40

Led Development, Enhancement, and Modernization (DEM) initiative to SAMHSA Web Content Management and Support

(WCMS) Project, using the Drupal Content Management System, Jira and Confluence project management and collaborative platforms. Elicited, analyzed, documented, and validated new systems that meet business requirements across the project lifecycle using interviews, document analysis, requirements workshops, surveys, site visits, tasks, and a workflow analysis. Requirements & Business Analysis

• Coordinated and collaborated closely with internal team and external customers to develop business requirements, system design specifications, data governance, migration and validation, and testing protocols, project charter, program management plans, business process descriptions, use scenarios, and project reports.

• Analyzed, reviewed, and obtained documents and data charts, and make appropriate recommendations of alternative solutions for efficiency and effective services.

• Led/facilitated various meetings, including requirements workshops with diverse stakeholders, as well as managed meeting logistics, captured meeting minutes, team action items, and provided updates and reporting on work efforts.

• Wrote user stories, use cases acceptance criteria, functional requirements, business process descriptions, and test plans that support business goals and strategies with finest technology solutions.

• Configured and documentation of COTS software products; and execution of User Acceptance Testing (UAT) for system applications to ensure business requirements and validate client’s expectations. Project Support

• Developed strategic partnerships with customers, contractors and development teams through the completion of multiple projects.

• Provided project management support for development and project management team from the point of initiation; negotiated project details providing quality control and budget accountability. Relationship Management

• Conducted/prepared reports and briefings; advised of project plans/progress, and communicated findings and recommendations. Coordinated the impact of the project with employees and managers in all affected areas.

• Resolved any relationship problems or conflicts that impede progress; ensured that all involved parties work effectively toward the timely completion of the project.

• Negotiated and coordinated project plans, budget objectives, and scheduled with customer agencies to establish and manage customer expectations. Informed customer officials of project status.

• Negotiated the business transaction with customer agencies, including utilization rates and financial obligations such as tracking financial obligations and expenses.

Business Analyst/Program Analyst

U.S. Department of Education’s Impact AID System Project/ AEM Corporation, Washington, D.C. 05/2016 – 04/2018 Hours Per Week: 40

Gathered data and elicited business requirements that replace paperless grant application, create an electronic grant application review systems, digital dashboards, and mobile inspections, and replacement of lengthy manual processes. Participated/facilitated agile ceremonies, including backlog grooming, sprint planning, sprint retrospectives, and JAD sessions.

• Delivered and managed business requirements via artifacts such as functional requirements, user stories, use cases, GUI, screen, and interface designs.

• Helped leadership by preparing various presentations on project plans, project activities, requirement traceability matrix, and task reports as well as offered solutions and provided management supports for the Project, using Rapid Application Development methodology and Appian Cloud-based enterprise software applications. BISHKARMA, DIL Page 5 of 5

Program Manager

ICDR INTERNATIONAL, Washington, D.C. 08/2014 – 04/2016 Hours Per Week: 40

ICDR International, a corporate-led global non-profit, helps minority-owned social enterprises and advances Rule of Law through advocacy, educational training, research and development in the USA and around the world. In this role, responsible for developing and maintaining high standards to represent the brand to donors by establishing best program management methodologies, standards, and tools; ensured that donor funded projects are executed effectively and efficiently ensuring delivery on time and within budget; administered the project management process including governance, team leadership, monitoring, prioritization, communication, and quality controls; proven track record of successful project delivery, an ability to improve project management practices and substantial team leadership experience with a focus on team development. Represented organization and worked closely with the Board of Directors, government officials, multiple stakeholders/partners and public.

• Developed and implemented strategic plans that meet business goals and objectives created in partnership with board and other stakeholders; ensured commitment to and compliance with all applicable laws and regulations across the organization.

• Trained and mentored project management practitioners, staff, and other stakeholders and share knowledge of best practices in technical and non-technical environments.

• Advanced organization structure, hired and managed project staffing requirements in line with organization and project objectives.

• Coordinated, facilitated and analyzed project deliverables and enterprise opportunities with project management and development teams, analysts, market leads and other support stakeholders; analysis includes current relevant policies, governments and congressional priorities, challenges, and cost analysis for each program including the duration of programs, budgets and activities. made recommendations and changes to define business rules, identify data and defects

• Created and updated business requirement documents, and conducted risk assessments, and GAP analysis of both federal and state laws affecting communities and individuals.

• Gathered and elicited business requirements document from various stakeholders and partners, product catalog business process workflows, traceability matrices, and business use cases. Ability to effectively prioritize requirements and maintain scopes.

Business Analyst and Training Specialist

U.S. Department of State’s Foreign Service Institute/ CAPE FOX Federal Integrators, D.C. 02/ 2012 – 07/2014 Hours Per Week: 40

Provided professional training for students using eLearning tools (long-distance learning) in a classroom setting. Reviewed published materials to make sure the FSI's standards, including section 508 requirements and SCORM standards, were accurate and compliant.

• Wrote tutorials curriculum and educational materials to help end-users use a variety of applications, using a variety of environments: web, Learning Management System.

• Elicited requirements using interviews, document analysis, workshops, and face-to-face meetings to create a general understanding from low-level information and distinguish user requests from the true underlying needs.

• Undertook all assigned activities with full compliance with FSI rules, regulations, policies, and strategies in coordination with team members and supervisor, as well as interacted with the leadership team on significant technical matters frequently requiring coordination across organizational lines. Business Analyst/ Contract Specialist

Education Funding Company MD 08/2006 –12/2011

Hours Per Week: 40

Gathered and analyzed students' and schools' data and provided technical support for contract and management team; tasked with improving services through enhanced communications, streamlined processes, and promoting core values of integrity, innovation, excellence, and respect. Developed use case stories, business flow diagrams, activity/state diagrams, and sequence diagrams so that developers and other stakeholders can understand the business process.

• Wrote full functional and technical specifications and communicated requirements to development teams

• Developed and implemented contracts, projects, and tools for improving efficiency and facilitating the sharing of best practices. Assisted in drafting contracts, preparing financial reports, and managing the online enrollment system. EDUCATION

Master of Law (LL.M.) from American University Washington College of Law, D.C. Master of Arts (M.A.) American University College of Arts and Sciences, D.C.

Contact this candidate