Officer Assistant

Joseph L. Lobert

*** ****** ***** ********, ******* 82001 mobile phone 307-***-**** Email ************@*****.***

Developed Skills and Experience

•Attention to what other people are saying, understanding points being made, asking questions as appropriate, not interrupting at inappropriate times.

•Conceptualize structure and content of the English Language including the meaning and spelling of words, rules of composition, and grammar.

•Using logic and reasoning to identify strengths and weakness, formulating alternative solutions, developing conclusions or utilizing creative approaches to problems.

•Understanding principles and processes for providing customer and personal services; including identifying customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Abilities

•Recognizing when something is wrong, or is likely to go wrong.

•Communicate information and ideas in speaking so others will understand.

•Applying general rules to specific problems to produce answers that make sense.

•Combining pieces of information to form general rules or conclusions, and finding a relationship among seemingly unrelated events.

•Listen to and understand information and ideas presented through spoken words and sentences.

Career Experience

Veterans Administration

Medical Support Assistant

May 23,2019, present

Cheyenne VAMC, Cheyenne, Wy

•Provide clericl support to mental healthnclinic staff by analyzing incoming reports and data in order to schedule

•Track consults and return to clinic orders

•Process, analyzes, review, and maintain records.

•Schedule on average 40 or more appointments for vterans per day with 100 percent accuracy on audits utilizing VHA approved scheduling software.

•Keep a friendly, positive attitude while completing customer/patient requests such as cancelling and rescheduling appointments, and relaying medications renewals for patient to clinic staff.

Security, Wyoming Department of Transportation, 3500 Bishop Ave Cheyenne Wyoming 82009, 307-***-**** August 1, 2016 Present

•Conducted security checks of WYDOT property and vehicles

•Moniter alarm sysytems (fire and flooding)

•Point of contact between Alarm Complaines, Fire, Law enforcement, and Grounds Administration

•Maintained State Vehicle

•Maintained State Logs

Administrative Assistant, Employee On-Boarding Specialties, LLC 3415 Cheyenne Street Cheyenne, Wyoming 82001, 307-***-**** From April 21, 2015 through March 17, 2016

•Researching and cataloged chemicals used in the facility, complying with federal, state and local

•guidelines for the MSD reports and safety procedures.

•Co-authored Policy and procedures manual.

•Developed a marketing strategy and formulated a customized approach to each of our clients’ needs.

•Represented the company in meetings with the Cheyenne Wyoming Chamber of Commerce, and during special events.

•Certified through Department of Transportation as a Breath Alcohol and Urine Collections Technician.

Corrections Officer, Wyoming Department of Corrections, Wyoming State Petitionary, Rawlins Wyoming 82301. 307-***-**** From July 7, 2009 through October 12, 2012

•Maintained a safe clean environment for both Client and their visitors.

•Coordinated security sweeps with other staff in accordance with facility guidelines.

•Operated the client, visitation program.

•Interviewed clients and visitors for an assessment of their motivation for the visit, evacuated their response and then made recommendations to supervisors regarding possible altercations.

Deputy Sheriff, Montcalm County Sheriff Department, 659 North State Street Stanton, Michigan 48888 989-***-****. From June 10,1992 through February 27, 2007

•Maintained order and safety within the facility to include the Court Complex.

•Processed client’s information using data collection programs along with photographic and scanning equipment upon entry into the facility.

•Submitted various reports to supervisors and to court personnel, testified in court proceedings, maintained a secure environment during client movements.

Certificates of training

•Wyoming Peace Officer’s Standards & Training-Basic Corrections Officer Training

•Wyoming Department of Corrections, PPCT Inmate Control

•Kirkland Community College, Creative Report Writing

•Fred Pryor Seminars Career Trak, Conflict Resolution and Confrontational Skills

•Washtenaw County Sheriff Department, Report Writing

•Michigan Sectary of State, Law Enforcement Information Network

•Michigan Department of State Police, Breathalyzer training

•Montcalm Community College, Associates Degree in Arts & Science Criminal Justice

Honors

•Letter of Commendation, Wyoming Department of Corrections, Director Lambert

•Officer of the Month, Wyoming Department of Corrections, Wyoming State Penitentiary

•Certificate of Recognition for Dedicated Service, Montcalm County Board of Commissioners

•Certificate of Appreciation, Fraternal Order of Police, Lodge 149 Michigan

Military Service

•United State Army, Military Police from July 1981 to July 1984

•First Tour Germany, A 2/56 ADA

•Second Tour Fort Bragg, North Carolina, 503rd Military Police Battalion, 21st M.P. Company

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