Curriculum Vitae of

Duruz Jaclyn Francis

Covering Letter:

I am a diligent, faithful, efficient, organised, confident, zestful, ambitious, humble and hardworking individual seeking for opportunity of growth, learning and employment. I am looking for a position to not only assist in improving my skills but also to take the skills I currently possess to enter into a mutually beneficially relationship with the organisation.

I am also able to work on my own and as a team player therefore I relate well with people and make sure their needs and my company’s needs are above mine. It is imperative that I stay focused on what is best for the company. I am capable of taking initiative wherever I need to and would like to utilize whatever knowledge I have and will gain throughout my working experience.

On a personal level, I absolutely love to help people that are less fortunate. I love singing, music, nature and spending time with all my loved ones. D U R U Z J A C L Y N F R A N C I S

32 Goffe Street, Hadison Park, Kimberley, 8301

083-***-**** – adl6xn@r.postjobfree.com

PERSONAL INFORMATION

Date of Birth: 11 February 1989 Gender: Female Nationality: South African Age: 32 Marital Status: Married Dependents: None

Driver’s License: Code B Criminal Offence: None Health: Good Linguistic Abilities: Bilingual ( Mainly English being 1st Language & Afrikaans 2nd Language) Home Language: English

EDUCATION

HIGH SCHOOL: Diakomeo Christian School 2007

HIGHEST GRADE: 12

SUBJECTS: English First Language HG

Afrikaans HG

Mathematics SG

Biblical Studies HG

Economics HG

Biology HG

TERTIARY EDUCATION: Hydro International College

YEAR: 2008-2010

QUALIFICATION: NATIONAL DIPLOMA in Somatology

FINAL YEAR SUBJECTS: Sports Therapy Practical and Theory Aromatherapy 2 Practical and Theory

Reflexology 2 Practical and Theory

Shiatsu Practical and Theory

Spa Therapy Practical and Theory

Hot Stone Therapy Practical and Theory

Microbiology and Pathology Theory

Thai Yoga Massage Practical

Lomi Lomi Massage Practical

Bamboo Massage Practical

Calabash Massage Practical

Holistic Massage Practical

Applied Biological Science Theory

Psychology Theory

Infant Massage Practical

PRODUCT TRAINING: Environ, San Soucis, Sofri Colour Energy Cosmetics, Esse Organic Skincare, Depileve, Ahava Face and Body, Galderma, Gatineau, Repechagé and Essie. INTERNATIONAL QUALIFICATION: ITEC Diploma Beauty Specialist ITEC Diploma Facial Electrical Treatments

ITEC Diploma Body Treatments

KEY COMPETENCE

Great communication skills Strong leadership inclination Organizational, planning and prioritizing skills Keen sense of commitment Highly professional Excellent time management skills Ability to meet deadlines Ability to work independently and well in groups

Attention to detail and thorough Ability to make decisions and solve problems Proficiency with Electronic software and Microsoft Office Suit Great sense of loyalty and commitment PROFESSIONAL EXPERIENCE

IGNITION MARKETING SEPTEMBER 2019 TO MARCH

2020 ADMINISTRATOR

Administrative Tasks: Cold calling to draw up business directories and any other adhoc business/administrative tasks required.

ADMIN WORK

ROSA-RESELLERS ASSOCIATION OF SOUTH AFRICA JUNE 2017 TO PRESENT ADMINISTRATOR TO THE HEAD CHAIRMAN & BOARD Administrative Tasks: Emailing, following up with queries and complaints, controlling social media, overall business communication and any other business/administrative tasks required.

SOCIAL MEDIA & ADMIN WORK

D2J2 CONSULTANCY SERVICES JAN 2016 TO 2018 EXECUTIVE PERSONAL ASSISTANT TO CEO

Administrative Tasks: Emailing, meeting and diary organization, filing and following up with queries and complaints, overall business communication and any other business/administrative tasks required, basic accounting. ADHOC ADMIN WORK

CROSSHARE PRODUCTIONS MAY 2015 TO DEC 2016

ADMINISTRATION & MARKETING OFFICER CUSTOMER & SALES LIAISON

Administrative Tasks: Emailing, Invoicing, Quotations, meeting and diary organization, filing and following up with queries and complaints. Human Resources: Overseeing Recruitment and work delegation to staff. Marketing: Recording sales and order information, cold calling and arrangement of meetings with potential customers. Maintaining and developing relationships with existing customers.

Overall Liaison: Communicating with target audience, managing production of marketing material, liaising with designers and printers, organizing photoshoots, arranging effective distribution of marketing material, monitoring competitor activity as well as maintaining and updating customer database. Customer Relations: Providing help and advice to customers, courteous communication with customers, keeping accurate record of discussions, improving customer service procedures, lading and supervising a team of customer service and being ahead of all developments in customer services. SYNERGISER MARKETING FEBRUARY 2014 TO OCTOBER 2015 NATIONAL OPERATIONS COORDINATOR

Event Coordination: Assisted with finalizing and coordination of promotions for campaigns per area and ongoing communication with promoters. Coordinated Synergiser events.

Customer Relations: Liaising with clients in a supportive capacity. Follow up and coordination of beauty brand houses and other client campaigns with weekly reports after each weekends activation/promotion and thereafter compiling reports for the client. Sourcing of cost and quotes with suppliers. Attended production launches and specific client functions when required. Store checks and follow up of promos. Assistance with collection and delivery of orders to clients. Traveling into the field to provide Synergiser management input and take photos of the activations across all our clients beauty brands. Administrative Tasks: All admin tasks, filing, faxing, photocopying and compiling spread sheets for data analysis. Receptionist duties. Human Resources: Recruiting (Clarins SA, Loreal SA) and short listing, cold calling on behalf of clients and finding recruits through Facebook and word of mouth. IMAGO BEAUTY SALON SEPTEMBER 2012 TO DECEMBER 2013 SOMATOLOGIST

Therapeutic Duties: Swedish Massage, Bamboo Massage, Lomi Lomi Massage, Calabash Massage, Hot Stone Massage, India Head Massage, Reflexology, Manicures, Pedicures, Facials, Tinting and Shaping, Make-up, Waxing and any other Therapeutic work required.

Customer Communication: Communication with clients regarding bookings, replenishing, following up and events and general customer care. RE/MAX ONE APRIL 2012 TO AUGUST 2012

PERSONAL ADMINISTRATOR

Administrative Tasks: All administrative working including filing, faxing, photocopying and compiling spread sheets. Receptionist duties and switch board management.

Marketing: Designing broachers, window cards, listed drops and just sold drops for our Estate Agents. Listing properties to the company website and updating sales board (stock list and shared listings) and mandates handled. Sourcing costs and quotes with suppliers and ordering marketing material for all Estate Agents. BEST WISHES JANUARY 2012 TO MARCH 2012 RETAIL INSTORE SALES CONSULTANT

Duties included; Sales, Stock take, customer care, cashiering, store hygiene and cleanliness as well as store layout design.

HYDRO INTERNATIONAL COLLEGE SPA 2009 TO 2010

SOMATOLOGIST INTERNSHIP AND PRACTICAL REQUIRED TO DO BY THE INSTITUTION.

I did practical therapeutic work such as Swedish Massage, Bamboo Massage, Lomi Lomi Massage, Calabash Massage, Hot Stone Massage, India Head Massage, Reflexology, Manicures, Pedicures, Facials Tinting and Shaping, Waxing and any other therapeutic work.

CLASSIC ART JULY 2007 TO NOVEMBER 2007 GALLERY ADMINISTRATOR

Responsible for the sale of art, frames and exhibitions. Assisted Artist with the layout of artwork across the gallery. Customer Relations: Assisting customers with requests and queries, answering telephone calls and interacting with customers in the gallery. Administration Tasks: Including filing, Receptionist duties and any other administrative duties related to office work.

ACHIEVEMENTS:

Provincial Colours for Netball in High School

JAG Most Outstanding student in Computer 2005

Global Apple Awards for Attendance of International Students Convention in USA for memorization of the book of Proverbs

Head of SRC for College for 2009 & 2010

REFERENCES:

IGNITION MARKETING LEE TREUNICH 072-***-****

D2J2 CONSULTANCY DUDLEY CROTZ 083-***-****

CROSSHARE PRODUCTIONS FAIZEL ISHMAIL 082682142

SYNERGISER MARKETING GRAYDON MARAIS 083-***-**** IMAGO BEAUTY SALON SUSAN JOUBERT 079-***-****

RE/MAX ONE IAN ROSS (011-***-****

BEST WISHES GAYNOR KOYD 083-***-****

HYDRO INTERNATIONAL PET RYF (011-***-****/8

CLASSIC ART JULIANA VAN VUUREN 082-***-****

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