Resume

Name: Mahesh G Nair

***, **** ******* *********, ***** Floor, Near Gharda Circle, Azdegaon, MIDC Dombivili (East) – 421203.

Contact No: -869-***-****/ 842-***-**** E-mail: adl6wu@r.postjobfree.com Passport No. : -J5620152 Maritial Status: Married

D. O .B 25th Oct, 1981

Objective

To accept and excel in a pressure driven environment and Carve a niche for myself, through personal efforts and intellect.

Skills:

Industry

Expertise

Experience

CALL CENTRE/ ITES/BPO

15+ years of Core experience and still currently working for data process

Knowledge and practical experience on MS- Office Professional Suite, with good understanding of MS- Excel, MS-Office& Java, Lotus Notes, Kana Applications

Email Systems.

All Internet based applications.

22nd Aug 2019 – 25 Sept 2020

A) Accounts Recievable (Ar Associate) Gebbs Health Care Solutions Services pvt. ltd.

Client – Emmg East Meadow Management group (Voice Process-Medical Blling)

Currently working for Gebbs health care solutions private limited company from Aug 19

Handling queries related to customers and consolidating data for Team leaders

Calling medical representatives and insurance companies in USA related to medical bill

Managing database and handling calls both inound as well as out bound projects.

Collection process basically towards collection of payments towards medical billing

09th Aug 2004 – 12 Dec 2018

B) Operation Executive (Team Member) – Fidelity National Information services pvt. ltd.

Client – O2 (Telfonica uk) & Prdcp (ssData Process as well as Chat and Emailing process)

O2 is one of the world’s leading providers of IT &Cellular telecom providers in uk with mobile communications and consulting services and they are dedicated to helping their clients to build

Sustainable business solutions by leveraging technology, tools and proven processes.

Have been a good team player and involved in lots of team activities.

Handled Data base for clients like Hewitt Associates American Express, O2 Uk Ltd in a

Span of 7 years.

Handling queries related to customers and consolidating data for Team leaders

Team coaches and Manager.

Team leader and SDL &BDL approvals for all the units as required in the process

Documents in current project.

Handling global group-sub process in the team

Have worked for O2 Chat and emailing process too for 2 yearss

Coordinating with Team leaders and Managers to hire resources for different

departments

IT services as per requirement.

Initiate the Process Documentations & Presentations for the Team.

B – Nortel Networks Private Limited Company

Administration Executive – Nortel Networks Private Limited

Client – Reliance Info Streams and Mobile Communications

Reliance Info Streams is a leading financial services provider serving some of the world’s sophisticated institutions and also dealing with mobile billing documentation and also

with major projects like Metro, Retrofit and Cidco Clients

Responsible for Handling administration and Documents for Various above

Mentioned projects.

Education

2003

Masters in Commerce from Distance Education appeared, Mumbai.

2002-2003

B.Com with Pass Class from Mumbai University.

Professional Qualification

June, 1999

HSC with 50.25% marks.

June, 1996

SSC with 50.46% marks.

Strengths

Good communication skills, Interaction & Socializing,

Confidence &

High levels of adaptability.

Languages Known

English, Hindi, Marathi & Malayalam.

Contact this candidate