Sponsor Project
Resume:
Objectives
History of seamlessly orchestrating complex installations, upgradations, cloud migrations and development projects with budgets of up to $20M. Proficient in building and managing vendor relationships for services and products, including negotiating and administering contracts, deliverables and work statements. Reputation for exceeding corporate objectives while controlling costs and improving efficiencies.
Technologies worked:
SAP HR 4.7/6.0, ECC
SAP Securities
SAP Workflow
SAP to Workday integration/Migration
Knowledge on SAP Success Factor
Oracle cloud migration
Kronos
Primavera
Enterprise Architecture Mega Modelling
Service Now
Jira
HP QC/HP ALM
Share point
MS Office Suit
Areas of Expertise
Project/Program Management/PMO
Client Relation / Vendor Management / Client/Staff Training
Production Deployments
Process Analysis / Engineering
Change Control
Risk Assessment
Quality Assurance
Budget Planning/ Administration / Scheduling
Resource Management
Waterfall/Agile/Scrum
Confident decision maker/ Skilled negotiator
Knowledge of design and development
Work cross-functionally
Business Analyst in Enterprise Architecture
Professional Experience
Tata Consultancy Services, (India, USA, UK) 12/2006 – Present
Client: McDermott International Date: Jan 2017 – Dec 2018
Role: Project Manager Location: Houston, TX
Domain: Energy/Oil & Gas
High level Responsibilities:
Served as Project Manager for Ecosystem Upgrade(Financial Cost system), Oracle cloud Migration - P6 Upgrade (Primavera), Tableau Implementation (Hardware set up in 5regions), Decentralization of Time office (Kronos) –Installation and Setup in 7 containers Mexico, PMC CBS, Phoenix - PMC Cost transformation project (design, Implement and deploy Integration of all cost systems in McDermott) across Mexico, Dubai, Singapore and Houston, SAP Security roles modifications (updating and maintaining), SAP HR screen updating.
Areas Involved: Waterfall / Agile, PMO/Project Management, Change Control Operations, Budget planning / Administration and Scheduling, Risk Assessment, Client relationship / Vendor management (Onsite /Offshore) / Training, Work cross-functionally with different departments
Detailed Responsibilities
Client: Prudential Financials Date: Aug 2016 – Dec 2016
Role: Regional Manager Location: Newark, NJ
Domain: Insurance
High level Responsibilities:
Working as a Regional /Project Manager in Prudential (GBTS Team) managing the project across the globe for Prudential country users (Prudential, NJ, USA).
Areas Involved: Program/Project management, Client relationship /Vendor management and Training, Resource Management.
Detailed Responsibilities
Client: State Farm Insurance Date: Jul 2012 – Jul 2016
Role: EA & PM (USA) Location: Bloomington, IL
Domain: Insurance
High level Responsibilities:
Served as a Project Manager in TCS (www.tcs.com) managing the project for one of the Client – State Farm Insurance (Bloomington, IL, USA).
Areas Involved: Business Analyst in EA, Project Management, Client relation / Vendor Management (Onsite/Offshore) and EA Trainings (Clients /Vendor), EA modeling guides and documentations, EA business Process analysis (All disciplines & DC’s), Agile / Scrum, Production deployments, Knowledge of Design and Development, EA Mega Architecture, Resource management, Project related budgeting.
Detailed Responsibilities
Client: Aviva Corporation Date: Jan 2010 – Jul 2012
Role: PMO & Technical Analyst (USA) Location: West Des-Moines, IA
Domain: Insurance
High level Responsibilities:
Served as a Technical Analyst for one of the Client – Aviva USA Corporation (Bangalore, India. Jan 2010 to July 2011)
Areas Involved: PMO/Project Management, Client relation / Vendor management (Onsite /Offshore) and Training, Production Deployments /Quality Assurance, Business process analysis, Visio Modelling, Resource management (Onsite / Offshore), Confident decision maker / skilled negotiator, Knowledge of design and deployment.
Detailed Responsibilities
Client: Palm Inc., Date: Mar 2009 – Dec 2009
Role: Project Leader & SAP HCM Consultant Location: Bangalore, INDIA
Domain: Manufacturing
High level Responsibilities:
Served as a Project Manager in TCS (www.tcs.com) managing the project & working as SAP HR consultant for
Client – Palm Inc., (California, US).
Areas Involved: Project Leader / Project management, Client relation (Onsite/ Offshore), Production deployments /SAP HR Business Process Analysis, Quality assurance, Resource management, Audit review/ PMR / Governance/ DCPR, Confident decision maker / skilled negotiator, Knowledge of design and deployment, Integration of SAP to workday
Detailed Responsibilities
Client: EDF Energy Date: Oct 2008 – Mar 2009
Role: ERP Configuration Lead Location: Crawley, UK
Domain: Energy/Utilities
High level Responsibilities:
Served as a Configuration lead for Time management sub modules like Sickness management and Timesheet,
overtime and variable pay at Crawley (London), UK
Areas Involved: SAP HCM configuration lead, Client relation / vendor management (Onsite/ Offshore), SAP HR Business Process Analysis, Resource management, Business Blue Print /Functional / Technical Specification documents, Integration of Legacy to SAP.
Detailed Responsibilities
Client: National Grid (UK) Date: Oct 2007 – Oct 2008
Role: SAP ERP Team Lead Location: Birmingham/Hinckley, UK
Domain: Energy/Utilities
High level Responsibilities:
Acted as an IS functional Team lead between business and the current support (Birmingham/Hinckley, UK)
Areas Involved: ERP Lead, Client relation / Vendor management (Onsite), Production deployments /SAP HR Business Process Analysis, Quality assurance, Resource management, Change control operations, Risk assessment, Client /Staff / Vendor Trainings, Knowledge of design and deployment.
Detailed Responsibilities
Client: National Grid (India) Date: Dec 2006 – Sep 2007
Role: SAP Functional Consultant Location: Bangalore, INDIA
Domain: Energy/Utilities
High level Responsibilities:
Handled operational issues related to SAP HR module at the client place during the visit to Birmingham, UK (2months)
Areas Involved: Client relation, Production deployments /SAP HR Business Process Analysis, Quality assurance, Change control operations, Risk assessment, Client /Staff Trainings, Knowledge of design and deployment.
Detailed Responsibilities
FLASH INFOTECH PVT. LTD July 2004 – Dec 2006
Role: Consultant (Bangalore, India)
Areas Involved: Client relation, Production deployments /SAP HR Business Process Analysis, Quality assurance, Change control operations, Risk assessment, Client /Staff Trainings, Knowledge of design and deployment.
Detailed Responsibilities
Education, Certifications
School Name, Location, Degree
Jawaharlal Nehru Technological University (JNTU), Hyderabad, Telangana, INDIA.
Master of Business Administration (Human Resource), Year of Passing 2004.
Scrum Master Certification Trained - Nov 2017 from Mind Edge (Never Expires)
Pursuing CAPM and RPA
APPENDIX
Detailed Project Responsibilities
1.McDermott Responsibilities:
Worked in ERP projects like oracle p6 cloud migration project for regions, ERP SAP Security upgrade and maintain and other engineering and infrastructure projects.
Responsible for leading complex deliverables and projects following Tollage process defined by McDermott, which includes these high-level process stages TG0 Intake, TG1 Planning, TG2 Requirements, TG3 Design and Build, TG4 Test and Launch, TG5 Close
In Project kickoff meeting prepare plan, assign owners and timing for all project tasks and drive towards completion.
Arrange collaboration among project team, business and technical stakeholders provide updates, resolve issues.
Collaborate with appropriate partners to ensure required resources are assigned to the project for successful delivery
Coordinate with offshore in timely manner to capture the deliver the requirements as anticipated.
Utilized full Agile methodology for Project Management and deliverables.
Monitor and track project progress, maintain budget, and manage resource allocation.
Overall program reporting and status updates to team and senior management along with the regular sprint updates for all projects.
Coordinated project team meetings with cross functional departments internal and external project teams, vendor teams, and other stakeholders.
Respond to inquiries and escalate concerns from stakeholders at all levels in the organization (technical, business, Senior and Executive Management)
Attended steering committee meetings to participate in program planning
Play key role in planning, implementing and maintaining the on-line trainings and modelling guides across the disciplines for both internals / externals to build their competency
Apply creativity and judgement in development of multiple solutions related to project objectives utilizing recognized project management techniques.
Reviewed the project schedules created by the Planners
Produce Enterprise Architecture Artifacts, governance, planning, setup, deployment of applications and face audits.
Manage multiple stakeholders effectively communicating to executive while managing and delegating to more internal and external teams.
Provide on-going communication to key stakeholders, including the Project Sponsor, Business Project Owner, Program Manager and Portfolio Manager to ensure they are aware of significant changes to the project status in a timely manner
2.Prudential Financials Responsibilities:
Leads team on a complex large size project and Small Projects from different locations where I was involved in driving team in accomplishing day-to-day milestones from different Towers.
Responsible for managing large Enterprise IT infrastructure teams to support production services across different geographical locations.
Understanding and translating customer business requirements into plans to culminate in customer
acceptance of results.
Involved in preparing the Project Plan for the projects and co-ordinate with VP, Global Business Partners, and Towner Lead to implement the timelines.
Recognize or Correlate the risks and issues to Client partner the need basis if there is any slippage of
deliverables.
3.State Farm Insurance Responsibilities:
Leads team on a complex large size project where i was involved in driving team in accomplishing day-to-day milestones.
Responsible for understanding and translating those portions of customer business requirements into plans to culminate in customer acceptance of results.
Responsible for drafting project charter for the offshore piece of work through continuous interaction with Onsite coordinator and the client personnel
Involved in Preparing Project Charters, Project Plan, Budgeting estimations of the projects by continuous interaction with the client along with resource allocations.
Recognizes and articulates complex problems related to the project or function to immediate manager.
Applied creativity and judgment in development of multiple solutions related to project objectives utilizing recognized project management techniques.
Involved in detailed design of custom authentication disciplines for business Architecture, Application and Technical Architecture and web services.
Involved in detailed design and architecture of self-service Change portal which is being used by the Change Lead, BA, developers and testers in all development centers to package and deploy their applications and services.
Key stake in state farm proprietary user interface (UI) framework architecture design and development.
SPOC in High level design testing of infrastructure, customized code added to the products used in building technical platform.
Involved in data migration from existing environment to technical platform.
Defying design patterns for the development centers to follow while developing new application hosted on technical platform
Primary services with respect to MEGA HOPEX, Web, TRM and ACM platform include:
1. Managing report engine, web rendering engine for reporting/dashboards.
2. Support graphical modelling engine to describe and document, in diagram format, the key
elements of business such as business processes, risks, controls, applications.
3. Support workflow engine to determine validation flows and procedures, dispatch tasks
among different users according to profile, send out information, determine milestones, and follow-up on execution, all with the goal of giving users the guidance they need at every stage of their project.
4. Defining the Technical Architecture modelling and Architecture content management in the
Mega HOPEX and WEB, by building new Meta classes per the process and defining the queries and reports.
5. Manage task planner to automate processing in order to send out reminders before and
After milestones, trigger workflows according to the rules that have been configured, and manage batch processing to reduce in cost and effort for delivery projects.
6. Manage HOPEX administration and configuration activities such as User profile and access
management, Repository object management, Management and administration updates of
Architecture, Configuration and modelling the operations according to business needs,
Configuration of interfaces with third-party systems like TROUX, ROVR, OT/OR; Dashboards (web service), Reports, Imports/exports (Visio, Microsoft Excel), Export formats (XML/Word/PDF/Excel).
7. Partner with business process team to architect the models of the business process based
On line of business, deployment team to deploy the fixed code to client systems in different environment and bridge the gap between principles and practice.
8. Provide Daily and Weekly status update to State Farm management groups
9. Update Knowledge Base; Prepare Case Studies and Best Practices.
4.Aviva Corporation Responsibilities:
Immense knowledge in TCS Proprietary Tools, Procedures and methodologies.
Maintaining process related activities for the project, developing the customized applications and making sure the delivery is made in time without missing SLA.
oReviewed the project schedules created by the Planners
oEffectively led the team meetings
oIdentified the risks and planned for the mitigation and contingency
oDocumented and tracked the issues through closure
oControlled changes to project scope, cost and quality
oCompleted the projects within the planned schedule and budget
oCreated status reports and project dashboards
oAttended steering committee meetings to participate in program planning
oCreated project accomplishment summary after the project closure
Involved in preparing the Project Score Card and Financial Metrics, Maintaining RCA’s (Root Cause Analysis) and incident Analysis Reports for the tickets handled.
Preparing the DPCA Report (Defect Prevention and Casual Analysis) and presenting in the PMR Report (Project Management Review) to the Top level Management.
Updating the risks and performing the Risk mitigations on timely basis and updating all the project related documents for Audit and SOX compliance using TCS Proprietary tools.
Working as a Project Management Officer managing the project for one of the Client – Aviva USA Corporation (Des Moines, USA. Aug 2011 to Jun 2012).
Involved in Preparing Project Charters and Estimations of the projects by continuous interaction with the client.
Scheduling Timelines and Deliverables, Technologies required to implement the project in the project
management tool and presenting the showcase to the client.
Determine the cost budgeting of the project, Project Planning, segregation of each project by sprints and assigning the relevant tasks for each sprint, allocation of resources and Resource management etc.
Working as a SPOC for all Technical related activities where I was handing the entire Aviva Application support for OPAS, FASAT, INGENIUM etc. involved with client in requirement gathering and time line discussion, analyzing and finalizing the LOE & functional spec, prioritizing the work.
Involved in updating the reporting / hierarchical structure for the organization as and when needed.
Gathering the concerns and issues and maintain the Issue tracker and closing the same, involved in Process improvement and suggested best practices on need basis as per the client process.
Providing estimations and updating the estimation tracker on the daily basis for the new requests /
enhancement requests.
Knowledge on complete Client (Aviva) Process
Worked closely with Business Analysts in gathering the requirements and got the requirements corrected and delivered the changes in time.
Highly appreciated by the client for the quality work produced.
5.Palm Responsibilities:
Raising RGS requests as per the requirement, Sharing the profiles and update the status to RMG team, mailing the Account Open RGS requests to RMG Team and account management team.
Monitoring and updating of PSC (Project score card & financial metrics) of the account on the month basis.
Handling the PMR (Project Management Review) presentations and Audit (Updating all the relevant
documentation) with respect to account on quarterly basis.
Coordinating and getting updates of all the defects worked by the team and updating all the DPCA (Defect Prevention and Casual Analysis) in monthly basis.
Involved in Process Improvement related to Six Sigma Projects and helped the team to provide atleast one PI and helped in closure.
Involved in allocation and deallocation of associates in the account, approvals of timesheet, assigning of roles and competencies for the new joiners, Tracking the leaves and allocation to leave swon, PSU (Project Start up) activities for the WON, Induction for new associates joining, Introduction to the team, Providing inputs for ODC, ITPL access, Cubical/Machine allocation, Software availability and installations are taken care with frequent follow ups, Key member in Security audit.
Acting as a KO (Knowledge officer) for the account - Interaction with Hitech KM team, Asset tracking, KDI, Attending status calls and preparing status reports, updating the KM activities to the team, forwarding the KM mails and encouraging the team to follow, Authorizations for the KM site in the account.
Gathering and updating the trainings available internal / External, Encourage the team to attend the trainings as per the competency building.
Technical Duties :
Working as a SPOC for all HR related activities where I was handing the entire SAP HR support, involved with client in requirement gathering and time line discussion, analyzing and finalizing the LOE & functional spec, prioritizing the work.
Involved in implementing the Fields\Screens and dashboards/reports as per the requirement.
Have been involved in different phases of testing like Unit Testing, System Integration Testing, Acceptance Testing and Regression Testing for both technical / functional changes implemented in the system.
Prepared all the required documents as part of delivery process LOE (Level of effort), Functional spec, User manuals and test documents etc
Implemented many changes – Created a Cell field in IT0006 for different countries like China, Spain, Singapore, Ireland, Taiwan, Australia, Colombia, Germany etc, Created (Residential office) Personnel area for European countries, Created wagetype Meal allowance for China, Worked on Sap Workflow issues related to termination notifications, LOE (Leave of absence) and RLOE (Return from Leave of Absence) Notifications etc
Additional activities involved providing security roles to the users, unlocking the user, resetting the Passwords and Workflow related queries
Updating Project Plan regularly based on the changes.
Supplying estimations of new requirements to team and customer.
Integration of SAP with People soft GHRMS system. The major integration happened till Feb2011 in OM & PA is:
oIn order to sync the data in both the systems (SAP & People soft) created HP Employees ID’s in SAP (IT 105 and Subtype 30) by running a onetime zProgram.
oFile mapping GHRMS and SAP fields are taken care
oMapping table is created to map the HP Action type and Action reason with the corresponding SAP HR Action Type and Reason of action. The HP Action Type/Reason passed in the file is converted to the SAP HR Action Type/Reason during the program execution and the appropriate personnel action is triggered.
oThe design of the program that translates GHRMS actions to SAP actions is to minimize dual manual data entry in every way possible.
6.EDF Energy Responsibilities:
I was handling a team of 5 who were in offshore directly reporting to me in onsite who was working on
changes requested.
Conducted various presentations for the workshops and prepared documents related to ESS/MSS Time
Management module.
Key member in validation and verification of business process enhancement
Good exposure to the workflow concept in its process
Involved in preparation of business blueprint documents, functional specification documents, and technical documents and its signoff and Delivery.
Active role in identifying and mapping the existing process that is being followed by the client into Standard SAP.
7.National Grid Responsibilities:
Monitoring the issues in USD(CSC Unicenter Service Desk – issue log) Like assigning change order’s(CR) and transferring the same to respective associates, analyzing the issues and attending, handling escalation and sharing the issue updates with client, providing the weekly reports on their status.
Involved in the part of high level Fault Review Board (FRB) Meeting to manage the critical issues and update the same.
Leading HCM App Support team, conducting the internal team meetings to manage USD requests and
handle the internal escalations
Good exposure to HCM business process like time management, payroll, organization management, travel Management, ESS & MSS
Actively managing the integrations with other systems like STROMS,MOOREPAY and BACS etc
Managing and approving CRs to accommodate modifications in the present business processes and
introduction of new business process within SLA
Conducted lots of enhancement and have good exposure to business process like overtime approvals,
pay slip format, expenses approval process, organization structure process, approval limit process etc
Posses’ good exposure to system landscape for NG business environment.
Key person in creation of training documents and providing user training based on issues related to training.
8.National Grid India Responsibilities:
Updated the New year Tax Codes for employees as per HMRC regulations
Configured Pension rules and uploaded the employees’ Pension schemes
Handled Operational Issues related to Payroll Postings and Payroll Calculations
Handled the Start-of-year and End-of-year activities
Configured New NI limits, rates and Pension bands
Monitoring and coordinating the USD’s and Box Account.
Key member of the team managing SLA’s and to obtain highest level of Customer Satisfaction Index
Adopted policies and procedures in order to have quality controls and performance evaluation.
Flash Infotech Responsibilities:
Coordinated with the clients to resolve the issues related to ESS and Payroll
Actively involved in client requirements collection for the creation of wage types
Involved in creation of personnel area, sub areas and its related activities as and when required.
Worked on fix on fail related to SAP HR
Conducted lots of enhancement and have good exposure to business process like overtime approvals, payslip format, expenses approval process, organization structure process, approval limit process etc
Responsible for the successful creation of payroll area without compromising clients service level
agreements.
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