Proficient at customer service

Greyson Butler

Cumming, GA *****

404-***-****; *****.******@*****.***

SUMMARY OF QUALIFICATIONS

Proficient at customer service over the phone, through email, and in person using excellent time management and analytical skills

Communicate well with business professionals, comfortable speaking with clients and customers using critical thinking skills

Highly motivated to solve client and customer problems in order to provide excellent service independently and within being focused, efficient, and hard working

Strong attention to detail and ability to learn and use multiple software systems on the job

Committed to helping customers and clients with their questions and resolving problems for speedy and positive outcomes

EDUCATION

Bachelor of Science in Business 12/22/2020

Purdue University Global

COMPETENCIES AND SKILLS

Problem solving: Can identify problem causes and resolve them through research and communication

Analytical reasoning: Ability to find logical solutions to resolve problems after assessing evidence

Critical thinking: Ability to evaluate and interpret information to make sound judgments and come to a conclusion

Leadership: Experience with taking the lead and get team to follow through and accomplish goals of a job

PROFESSIONAL EXPERIENCE

Head Shift Lead 8/2017- 1/2021

Papa John’s, Cumming, GA

Led and organized staff of 20 employees daily to ensure a productive and efficient work environment through communication, problem solving, and relationship building.

Managed sales goals of $26,000 against daily budget of under 20% and prior year’s performance of 10% by looking at numbers and determining profits and losses.

Ordered and maintained inventory supplies using inventory and shipping software to ensure efficiency and productivity.

Created and recorded nightly cash and check deposits to maintain ongoing cash balance to realize profitability.

Trained and led new and existing employees daily to create a better working environment.

Porter 8/2016- 8/2017

Cambridge at Southern Apartments, Statesboro, GA

Supervised a team of 5 workers by discussing best ways to restore 50 apartments after residents vacated and taking the lead to ensure timely accomplishments.

Documented and reported repairs needed and completed, while sharing ideas with management concerning maintenance or additions to building operating systems.

Followed procedures for using equipment and cleaners for safety and prevent damage to environment, while managing tasks from beginning to end to ensure deadlines were met.

Fitness Instructor 8/2013- 8/2016

Campus Recreation and Intramurals, Statesboro, GA

Took initiative to recommend and create exercise routines for 20-30 clients based on fitness principles, music, and client needs.

Explained and coached clients on performing various exercises to make sure they complete them effectively and motivating them to reach their fitness and lifestyle goals.

Interviewed and developed relationships with clients by discussing, conducting fitness evaluations and orientations to build relationships and trust.

Recorded and maintained clients’ assessments confidentially and resolved disagreements by listening to all sides to ensure high quality service and satisfaction.

TECHNICAL SKILLS

Software: Microsoft Office: Word, PowerPoint, Excel

Keyboarding: 36 Words per Minute

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