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Administrative Assistant Customer Service

Location:
San Ramon, CA
Posted:
May 05, 2021

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Resume:

Resume of Lori Shaw

Contact number 805-***-****

San Ramon, CA

Email adl6in@r.postjobfree.com

Computer Skills

Familiar with Apple Products, MacBook Pro, Pages

Windows, 2000 and XP Word, Powerpoint, Excel for spreadsheets and expense reports, Powerpoint, Outlook, Front Page

Work Experience

Costco

Danville, CA

Oct. 2019 - Dec. 2019

Seasonal employee I worked in the store stocking and the front end. Home Goods

Feb. 2014 -Feb. 2016

San Ramon, CA

Process new retail merchandise from the receiving area to set up in the front of the store for purchase.

alohatravelqueen.perfecttripstravelagency.com

Currently employed IC Contractor

Feb 2013 to current

Online travel business I book worldwide travel for clients. I am also training for events and destination weddings.

Constant communication skills are used to meet new clients, help them with their events or travel needs.

Working part time. Software used is depending upon the type of travel the client is seeking and the supplier used. My consortia is In the Nest and they provide various suppliers to travel agents.

Feb. 2012 to present

Home based travel consultant

Entirely Toyota

San Ramon, CA

Jan. 2006 to present

Part time Customer service to a small family owned Automotive Business. I assist with appointment scheduling, inventor, invoice preparation, tax preparation, emails to clients. Part time position. Communication skills are used to assist clients with their auto needs.

Verizon Wireless

Pleasanton, CA

Oct. 2007 to Oct. 2009

Customer Service

Worked as a ASO, Customer Service Rep to Verizon Customers who came in to store for billing issues, phone upgrades, purchases, any question regarding Verizon service or plans. Took inventory daily, greeted customers. This was a part time position. High volume stores where I used my communication skills to assist customers and help them with their billing and cell phone needs. Felix Rodriquez, Architect

San Francisco, CA

Administrative Assistant

May 2002 to Oct. 2006

Made Travel arrangements for meetings related to SBC Clients. Used Word, Excel for ongoing projects. Email used was from Outlook. This was a part time position. Kelly Services at Intel

Folsom, CA

May 2001 to May 2002

Provided Customer Service and Administrative Support to Director and the Group of Sales and Acquisitions Group. I was handling the the Outlook calendar for this group, conference calls, room reservations, travel arrangements thru the Intel Travel Group. I was also in online classes to learn how to maintain the web site page using Front Page. On going on the job training was given thru Intel to learn Outlook and conference meeting scheduling.

NEC Electronics

Roseville, CA

Aug, 2000 to May 2001

Responsible for Administrative Assistant duties for IT Engineering Department. Used WordPerfect, Lotus, maintained the IT Group IT Org Chart, expense reports. software licensing, end user training for IT Support. I was responsible for the processing of international travel expense sheets and passport and visas for the IT Department. I also made travel arrangements for the IT Director and management. Communication skills were used to assist the entire IAT department. Lockheed Martin

El Dorado Hills, CA

Jan. 1998 to June 2000

Provided Office Administrative Support for three companies, Lockheed Martin, Space Systems Loral, and Globalstar. I assisted with the relocation of employees, worked with corporate apartment management, coordination of special launch events, catering orders for large groups during launch periods. I was in charge of handling travel arrangements for the Bay area employees who were going back and forth and relocating to the El Dorado Hills area. I also managed their move details. Communication skills ere used on my position to assist three companies daily with all the launch pre and post activities. EDUCATION

Allied School, Laguna Beach, Anthony Schools, Sacramento and San Francisco, CA Real Estate courses 2003

Innovative Solutions, Sacramento, CA Microsoft software training classes Heald Business College, Sacramento, CA Executive Secretarial Courses American River College, Sacramento, CA General Education Courses Sacramento State, Sacramento, CA, Elective Courses Allan Hancock College, Santa Maria, CA General Education Courses Pacific College, San Diego, CA Dental Assisting



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