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Assistant Receptionist

Location:
Johannesburg, Gauteng, South Africa
Salary:
R18 000 per month
Posted:
May 05, 2021

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Resume:

RESUME / CV OF SIPHO SIQAZA

PERSONAL DETAILS

Name: Sipho Ntsikelelo Siqaza

Date of birth: 18 May 1995

Contact details: Cell No. 082*******

Email address: adl6ck@r.postjobfree.com

Driver’s license: Code 8

EDUCATION

1. Name of the institution: University of South Africa (UNISA) I am currently studying towards my Postgraduate Diploma in Management Accounting. The Modules and Major focuses for the Postgraduate Diploma in Management Accounting are as follows:

Enterprise Strategy (CIMA E3)

Information Strategy

Risk Management (CIMA P3)

Financial Strategy (CIMA F3)

I am Currently still studying towards this Qualification. 2. Name of the institution: University of Johannesburg I have studied for my Advanced Diploma in Financial Management. I have passed the following Modules:

Financial Operations (CIMA F1)

Intermediate Finance A

Performance Operations (CIMA P1)

Financial Management (CIMA F2)

Intermediate Finance B

Performance Management (CIMA P2)

Financial Mathematics

Qualification obtained in October 2019

1. Name of the institution: University of Johannesburg I have studied for a Diploma in Accountancy. I have passed the following modules;

Auditing and Internal Control

Cost and Financial Management

Financial Accounting

Taxation

Qualification obtained in March 2018

2. Highest grade passed:

Grade: 12 (NSC)

School: Sacred Heart College

Subjects passed: Mathematics

Accounting

English

IsiZulu First Additional Language

Afrikaans Second Additional Language

Dramatic Arts

History

Year: 2013

ADDITIONAL CERTIFICATION

Certificate of Attendance for the 2.5 Day Grief, Loss and Bereavement Workshop. Which ensured:

-Knowledge and understanding of grief

-Insight into grief through the ages

-Creative ways of supporting the bereaved

-Enhanced self-awareness and personal growth

-Theories and Models for Grief, Loss and Bereavement

-Grief support –skills, values, process and perspective. OBTAINED ON 3 MAY 2019.

BTC TRAINING Certificate of Completion for the FIRE TECHNOLOGY training course. This ensured the learner to have the necessary knowledge and skills required to effectively identify, recognize, confine, contain and extinguish a fire, using basic firefighting equipment and perform evasive procedures ensuring safety to all. Core topics of the course:

-Chemistry of Combustion

-Fire Behavior

-Fire Fighting Equipment

-Fire Prevention

-Evacuation

OBTAINED ON 10 APRIL 2019

Certificate of Achievement for the Wealth Alliance 2-day Advanced Property Investment Masterclass.

By completing this training programmer I have learnt about:

-Deal analysis

-Property financing

-Property valuation

-Selling and buying strategies

-Negotiation techniques

-cash flow sources

- creating a business plan

OBTAINED ON 5 MAY 2019

WORK EXPERIENCE

Employer: Hospice Witwatersrand (Houghton Branch)

Position: Finance and Admin Clerk

Date: 5 August 2020 to date

ADMINISTRATION:

Co-ordinate communication with the Palliative Services departments.

Deliver scripts and collect medication for Home care nurses from Pharmacy as required.

Typing and sending of motivation letters for Patients for Medical aid or nursing or equipment.

Co-ordinate all relevant documents and information for deceased patients.

Consolidate monthly stats which include all areas and send to management.

Maintain and co-ordinate roster for locum doctors and weekend home care roster.

Type and distribute homecare and IPU patient lists.

Taking of minutes for homecare meetings and clinical management meetings.

Administration: filing, faxing, photocopying, ordering of stationery and script books, taking messages, attendance registers, IT issues. FINANCE/PATIENT ACCOUNTS:

Liaise with the Intake Officer on a daily basis in terms of all patient account requirements.

Follow up on unpaid accounts with Medical aids and Families

Sending of motivational letters to medical aids.

Follow up accounts in estates

Loading stats onto HDMS programme.

Liaise with HospiceWits Finance department with regards to all payments.

Follow up unpaid scripts from the Pharmacy.

Employer: Hospice Witwatersrand (Soweto Branch)

Position Receptionist/Intake Officer

Date: 3 February 2020 to 31 July 2020

RECEPTION:

Provide a professional and efficient switchboard/receptionist function to the Hospice Wits Diepkloof facility.

Assist with and co-ordinate the use of photocopy machine.

Receive and assist all visitors to the facility by being courteous and providing helpful advice.

General typing and basic office administration.

Attending monthly meetings as required, for discussions, regarding volunteers.

Ensure that there are enough telephone instruments to issue to staff members when theirs are faulty.

Make sure the pigeon holes, name tags are updated.

Type thank you letters to donors.

Update the telephone/cellphone list.

Ensure that the reception area is presentable at all times and well managed.

Assist staff members when required by taking messages accurately and ensuring the staff member receives the message timeously.

Thank donors of every kind with warmness.

Make sure donations of all goods are moved out of the reception area.

Communicate all internal communication to all staff, particularly those who are not office bound.

INTAKE:

Demonstrates exceptional service to patients, families, referral sources, co-workers and other customers. Assists team members as needed to ensure that this level of service is consistently provided.

Demonstrates excellent telephone etiquette skills. Answers and responds to all telephone calls in a timely manner.

Counselling telephonically as well as offering support/advice to families and refer to other sources if no role for Hospice.

Facilitates the collection of all information required for Hospice admission. Communicates timely regarding any missing information.

Maintains close communication with the marketing team, clinical team, referral source and patient during the referral/admission process.

Establishes and maintains positive working relationships with current and potential referral sources.

Maintains a comprehensive working knowledge of contractual relationships and ensures that patients are admitted according to contract provisions.

Provides complete and accurate documentation of intake activities for each patient.

Provide statistics for Homecare/IPU in both Houghton and Soweto.

Provides timely follow-up for all incomplete admissions including referrals that were

‘’not-taken-under care’’ for various reasons.

Attend daily admission meetings with clinical team to discuss patients individually and refer to relevant Homecare sister. Actively participates with management to identify issues impacting the referral/admission process and potentials opportunities for improvement.

Employer: Hospice Witwatersrand

Position Finance assistant

Date: 9 June 2018 to 31 January 2020

My key responsibilities are the following:

Assisting with reconciliations of departmental financial records to bank statements.

Conducting departmental risk analysis on a monthly basis.

Preparing departmental schedules as requested by the finance Operations Manager.

Debtors age analysis control. All outstanding debt to be followed up and writing off the

necessary accounts and recommending them to the finance team.

Management report analysis for departments.

Identifying cost saving initiatives in the respective departments

Providing assistance to the accountant and bookkeeper as and when required.

Maintaining the fixed asset Register

Helping to oversee and managing individual Debtors accounts

Reporting any financial irregularities to management

SARS compliance

Donor funds audit

General Ad Hoc tasks

Provide administrative and secretarial duties for the in Patient Unit.

Ensure communication through e-mails, memos etc.

To provide administrative and secretarial support to the In Patient Unit Manager.

To provide secretarial support to families and relatives of the patients.

Co-ordinate attendance registers, typing, printing etc.

Liaise with Out Patient Services Secretary to ensure smooth interdepartmental communication

and operation, and to cover for the Out Patient Services secretary where and when necessary. References: Arlene Angel (Intake & Admissions Co-coordinator) ;( 011-***-****/082-***-**** Mandisa Sindana (Human Resources Assistant); (011-***-****/ 083-***-**** Marlene Zwarts (Accountant); (011-***-****/061-***-**** 3. Employer Ramatshila-Mugeri Attorneys

Position: General Admin Assistant and IT Support

Date: 4 September 2017 to 7 June 2018

My duties were:

Preparing tender documents

General Filing

Installing and updating the necessary computer software and applications:

-Microsoft office

-Excalibur

-Eyebeam

-Fort client

-Remote Desktop connection

-Team viewer 12

Connecting and maintaining the necessary computer hardware for the call center agents and

general employees:

-Their computers (Both screen and CPU tower)

-The printers

-Headphones for the telephone calls received and made through the Eyebeam application

- Normal Telephones

Reference: M.s Kholofelo Mokgola (011-***-****

Mr. Jimmy Sikwesi (011-***-****

2. Employer: Nkonki (Vocational Program)

I worked, as an assistant at Nkonki, a small Accounting Firm and this was a school vocational program

My duties were:

Checking and recording of assets owned by the company/client to see whether or not they

existed

Comparing bank statements and source documents, for example invoices etc.

Checking if all transactions were recorded correctly

Checking the accounting records of the company/client to see if transactions and accounts were

recorded in their correct accounts

Reference: Ms. Abigail Ranga

081-***-****

. Employer: Woodmead Pharmacy

Position: General Assistant

Date: 1 March 2014 to December 2015

My duties were:

• Taking telephone orders from customers

• Receiving cash and issuing change for cash transactions from customers

• Cashing up

• Locking up the premises after my shifts

• Filing

• Answering phone calls

Reference: Neil: 071-***-**** and Nikhil: 083-***-****} GENERAL SKILLS

I can interact well with people and get along with colleagues.

I am able to interact with different kinds of customers professionally.

I am computer literate with working knowledge of MS Word, MS Excel, MS PowerPoint Sage Evolution, HDMS, Panacea and Internet

HOBBIES

I enjoy partaking in sporting activities, soccer specifically during my spare time.

I have a great interest in motor mechanics and engineering and keep up to date with what is happening in the Automotive industry



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