Salomey Konadu Bondah
adl6c3@r.postjobfree.com
C/O Grace Addo, P. O. BOX 1989, Kumasi
CAREER OBJECTIVES
To secure a challenging position in a reputable organization to expand my learnings, knowledge and skills;
To maximize my potentials in contributing to the success of any reputable organization that I find myself;
To work assiduously as a team player with co-workers and exhibit much professionalism and proper work ethics to achieve corporate goals.
PROFESSIONAL SUMMARY / BRIEF PROFILE
Innovative and dependable customer service assistant with a year’s worth of experience coupled with good record keeping and schedule coordinating skills dedicated to keeping professionals focused and prepared for daily requirements.
Talented young lady who goes above and beyond to deliver administrative tasks and takes multiple duties at once with excellent work ethics.
Meticulous worker with proven history of increasing productivity while decreasing office spending. Outgoing and supportive worker with a talent for organization and great time management.
EDUCATION / QUALIFICATION
2015 - 2019 BSc. Business Administration (Accounting Option)
Kwame Nkrumah University of Science and Technology – Tech
First Class Honors
WORK EXPERIENCE
09/2019 – 08/2020 Customer Service Assistant (National Service),
Stanbic Bank Ghana Limited - Adum, Kumasi
Related duties and responsibilities included:
Introduced at least 10 customers a day to the bank’s alternate channels (online channels) for transacting and saved them a lot of time and a few coins thereby increasing the number of satisfied customers and the turnaround time.
Managed to cross sell at least two of the company’s products every day.
Managed smooth processing of account opening paperwork to support office productivity.
Interacted with customers professionally by phone or in-person to provide information and directed to desired staff.
Kept physical files and assisted in digitizing records organized for easy updating and retrieval by authorized team members.
Upheld strict security procedures to maintain data confidentiality.
07/2018 – 07/2018 Internship, Adansi Rural Bank – Mmrom, Kumasi
Related duties and responsibilities included:
Learnt how to balance the books of the bank after monies have been sent to the vault.
Sorted and organized materials such as physical files, loan forms and account opening forms.
Upheld strict security procedures to maintain data confidentiality.
06/2017 – 07/2017 Internship, Adansi Rural Bank – Mmrom, Kumasi
Related duties and responsibilities included:
Helped to calm agitated employees of a company and help fill account opening forms and worked with operations officer and the accountant to create the accounts on my first day of work as an intern.
Assisted with the filling of deposit, withdrawal, investment and account opening forms for customers.
Upheld strict security procedures to maintain data confidentiality.
RESEARCH EXPERIENCE
1st Degree Research Topic (2019): “Examining the Budgeting and Budgetary control measures at the College of Humanities and Social Sciences”
SELECTED ACHIEVMENTS / POSITIONS HELD
Able to multitask; lead and coordinated two separate theatre groups as both their secretary and director in KNUST, while excelling in my studies.
Volunteered to coordinate lunch distribution at Stanbic Bank, Harper Road Branch while still performing my normal duties.
Participated in Lifelink Model United Nations Conference (July 2018 and July 2019), represented the countries Chad and Romania respectively and contributed to drafting resolutions for the Model UN.
SKILLS AND COMPETENCES
Result oriented person, respectful, punctual and able to remain focused, polite and courteous under pressure.
Internet browsing /research ability
Have strong computer literacy skills in Microsoft word, excel and power point
Ability to meet set deadlines, honest and extremely careful in handling confidential information.
Reliable person dedicated to fantastic service and proactive thinking.