Sales Spa

R E S U M É

Of

Myrna M. Celebrado

***************@*****.***

Mobile: +974-****-****

Objective:

Presently looking to progress my career within the Industry by joining an exciting and ambitious company that rewards ability and hard work. To be a part of an institution with working environment conductive for personal growth and career advancement and attain a position that would offer job satisfaction and channels for application of knowledge.

Position Desired: HR Coordinator, Admin Assistant, Sales Executive, Sales Coordinator. CAREER HISTORY

OCS Qatar LLC (TADMUR – HOLDING)

Doha, Qatar

HR Coordinator

July 2020 until present

OCS Qatar LLC (TADMUR – HOLDING)

Doha, Qatar

Help Desk Executive

August 2019 until June 2000

Duties:

Responsible for overall management filing, documentation, reports and daily tasks including the supervision of the HR Manager.

Initiating timesheet entries every 13th of the month.

Verification of timesheet entries on regular hours and overtime.

Confirmation of submission for the monthly reports, submission of timesheets, report on timesheet, queries from Finance.

Preparation for the employee induction, presentation, spreadsheets, slide slows for the newly hired employees and old employees.

Preparation for the employment contracts, employment number, Health card and its update.

Initiating for the renewal of Qatar Residency.

Checking/ updating the employee’s files and record. (Health Card and its Passport)

Initiating for resignations, terminations, warning memo, external and internal correspondence

Keeping tracks and record for the Official Documents of the company

Keeping tracks of the employee’s leaves, sick leaves and its records.

Keeping records for the expense reports

Initiating for the Employees Air ticket booking

Creation for Newly hired employees and updating of employees’ record.

Submit weekly progress reports and ensure data is accurate.

Responding to internal and external queries or requests related to HR, and also provide assistance

Distributing correspondence or redirecting calls to the relevant person

Maintaining records of employees’ data (e.g. personal information, payroll, turnover rates, leaves etc.) in papers as well as in digital databases

Assisting in ad-hoc projects (e.g. collection of feedback from employees)

Supporting day-to-day tasks as assigned

Producing and submitting reports on HR activity

Supporting the orientation and onboarding programs

Updating records with information of new hires

Coordinating seminars and training sessions

Scheduling HR events, meetings and interviews while also maintaining the company’s agenda

Assisting supervisors in the performance management and evaluation procedures Queen Pharma Trading

Doha, Qatar

Sales Executive

Jan 2018 until July 2019

Duties:

Creating and managing overall action plans to exceed quota

Present new products and services and enhance existing relationships.

Cultivating Old and new business contacts and closing the sale

Contact new prospects by personal visitation, by calls, emails or txt.

Conducting demonstrations and Trainings

Developing proposals for the new items and products

Researching accounts to determine which ones require update

Maintaining the Salesforce customer relationship management database

Estimating costs and pricing for products and services

Providing competitive market feedback

Follow – up the costumer in alternative basis about the products, sales and cheques

Checking the consignment

Update the Sales in daily basis

Sending the delivery

Main Power Electrical Services

Isa Town, Kingdom of Bahrain

Admin Assistant/ Secretary

May, 2017 – Dec 2017

Duties:

Provides a list of the key tasks, activities and responsibilities associated with the secretarial job.

Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.

Organizes work by reading and routing correspondence. Collecting information, initiating telecommunications.

Maintains department schedule by maintaining calendars for department personnel. Arranging meetings, conferences, teleconferences, and travel.

Completes requests by greeting customers, in person or on the telephone. Answering or referring inquiries.

Maintains customer confidence and protects operations by keeping information confidential.

Prepares reports by collecting information.

Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies. Placing and expediting orders for supplies, verifying receipt of supplies.

Keeps equipment operational by following manufacturer instructions and established procedures.

Secures information by completing database backups.

Provides historical reference by utilizing filing and retrieval systems.

Maintains technical knowledge by attending educational workshops, reading secretarial publications.

Contributes to team effort by accomplishing related results as needed.

Promote and maintain highest level of service that meets customer satisfaction

Perform other job-related duties as assigned

Excellent multitasking skills to successfully handle several assignments together

Possess strong organizational skills required for achieving efficiency on the job

organize meetings

Qatar Distribution Company

Qatar Airways

Doha Qatar

Sales Assistant

September 17, 2014 until February 2017

To provide exemplary customer services ensuring high standards of performance in service excellence. To ensure that customer’s complaints are handled tactfully in a professional manner with proper follow-up. To support the basics for “After Sales Service” To support, increase and update customer database. Duties:

Work closely with the Sales team, manager to achieve Monthly sales target.

To enhance skills in selling by thorough training and updating selves with the latest trend in the industry.

To push slow moving items and/or deleted products

Follows standard set by the management in discounting and giveaways/deleted products

Ensure all money and sales transactions are in accordance to the operations procedure.

Competitor’s Check from time to time to be able to compete with the existing market trend. Sofitel Bahrain Thalassa Sea & Spa

Manama, Kingdom of Bahrain

Thalassa Sea & Spa Receptionist

August 5, 2011 till March 20, 2013

Spa receptionists are responsible for answering the telephone, transferring calls, taking accurate messages, greeting customers, cashiering, giving tours of the spa facility and scheduling appointments. Their duties also include notifying staff members of any customer cancellations or the arrival of any unscheduled guests. Duties:

1. Provide office support services in order to ensure efficiency and effectiveness within the Spa.

answer telephone, screen and direct calls

Scheduling reservations for guests and monitoring availability of treatment and staff to ensure punctual service as per the relevant

take and relay messages

provide information to callers

greet guest’s entering in the spa

Coordinating guests’ consultation records with the therapists

Ensuring that all relevant spa staff receive a print outs of their daily schedules

In charge of all billing procedures and the correct reconciliation of funds at the reception desk and at the close of every shift as well as at the end of the day’s work

Completing daily opening procedures and checking lists per relevant area

Assisting with administrative duties such as receiving purchasing and inventory reporting

deal with queries from the public and customers

ensures knowledge of staff movements in and out of organization

general administrative and clerical support

prepare letters and documents

receive and sort mail and deliveries

schedule appointments

Maintain appointment diary either manually or electronically Dasman Center

National Beauty Center

Doha, Qatar

Sales Supervisor

October 27, 2008 – February 15, 2011

Under direct supervision, assists in the processing of retail sales and transactions, sells merchandise, provides routine customer service on the sales floor, assist in the stocking and restocking shelves. Provides assistance as directed in other areas such as store cleanliness, security, line monitoring, inventory management, and handles routine telephone inquiries as required.

GOALS AND OBJECTIVES:

To achieve and Meet monthly sales target set by the management.

To follow and perform all Company Policies and Operational Procedures set by the management

To represent NBC and portray at all times a professional and customer-oriented image.

To be one of the Best employees of the month and Employee of the year.

DUTIES AND RESPONSIBILITIES:

Ensure that the merchandise is regularly replenished

Ensure that all items are properly labeled, priced.

Ensure that all merchandise and store were kept clean, free from dust and dirt at all times

Gathers data required for the following reports pertaining to sales, customer service, accounting, inventory and or logistics.

To adhere to day to day opening and closing Operational Procedures.

To follow the First In first Out policy to avoid expiration of any merchandise

Ensure proper care for stocks, fixtures and furniture within the store

Be vigilant and practice regular checks on staff movements during operating hours

Visual displays and merchandising to be in accordance with the Standard set by the management. Computer Literacy

ERP System

OPERA

Spa Soft

Book4Time

Afrodite

Oasis

Oasys

Hot Sos

Afrodite

Micros

Microsoft Word Application

Microsoft Excel Application

Microsoft PowerPoint Application

PROFESSIONAL EXPERIENCE

A capable team player who is able to liaise with people at all levels.

Easy going and approachable.

Flexible, adaptable and open to change.

Can work on own initiative.

Ability to multitask and priorities key tasks.

Interpersonal Skills

Customer Service Orientation

Interpersonal Skills

Team Work

Diversity Relations

Key Competencies

verbal and written communication skills

professional personal presentation

customer service orientation

information management

organizing and planning

attention to detail

initiative

reliability

stress tolerance

Personal Data:

Date of Birth : May 09, 1985

Place of Birth : Gusa, Cagayan de Oro

Country : Philippines

Nationality : Filipino

Gender : Single

Sex : Female

Height : 5’3”

Weight : 120 lbs.

QID : 285********

QID Expired : Oct 3, 2019

Passport No. : P3834088A

Date of Issue : 28 July 2017

Date of Expiration : 27 July 2022

Driving License : 285********

First Issue : 9 Aug 2018

Validity : 13 Dec 2025

Educational Attainment:

University Capitol University 2007

Bachelor Science in Computer Science

Cagayan de Oro, Philippines

Secondary Lapasan National High School 2001

Lapasan, Cagayan de Oro

Primary Education City Central School 1998

Pabayo Str., Cagayan de Oro

Reference

1. Mr. Sidiq Ahmed

Human Resources Manager

OCS Qatar LLC – Tadmur Holding

Doha, State of Qatar

Mob: +974-********

2. Mr. Mohammed Al Moghrabi

Operation Manager

OGS LLC

Doha, State of Qatar

Mob: +974 3135- 8514

Myrna M. Celebrado

Contact this candidate