Airline Consultant
Resume:
Curriculum Vitae
PERSONAL INFORMATION Gabriela Lazarevska
ul. Nju Delhiska 2/3-2, 1000 Skopje (Macedonia)
********@*****.***
Sex Female Date of birth 21 April 1971 Nationality Macedonian JOB APPLIED FOR
WORK EXPERIENCE
August 2011 – Present Travel consultant
Tinex MT- Travel Solultion, Skopje (Macedonia)
-Reservation and issuing of travel documents
-Invoicing
-Costumer service
February 2009 – August 2011 Booking manger
Macedonia Travel, Skopje (Macedonia)
-Reservation and issuing of travel documents
-Invoicing
-Costumer service
-Key account management
June 2006 Part of project
Human Resources Development Fund, Skopje (Macedonia)
-Costomer care
-Sale
-marketing
-presentation
November 2005 – February 2010 Travel consultant
City Travel, Skopje (Macedonia)
-booking of airline tickets
-issuing of airline tickets
December 2000 – May 2004 Ticketing agent
TA Savana, Skopje (Macedonia)
-booking of airline tickets
-issuing of airline tickets
December 1999 – December
2000
Ticketing agent
Mergimi Airways, Skopje (Macedonia)
-booking of airline tickets
-issuing of airline tickets
-service at airport office
© European Union, 2002-2013 http://europass.cedefop.europa.eu Page 1 / 3 Curriculum Vitae Gabriela Lazarevska
1996 – 1998 Managing travel agency
TA Toskov, Skopje (Macedonia)
-ticketing
-managing travel agency
-costumer service
-contract making
November 1993 – August 1996 Travel steward
Paler Macedonia, Skopje (Macedonia)
-Caring for safety and comfort of passenger
-Team working
-Checking for emergency equipment
-Problem solving
EDUCATION AND TRAINING
2000 Amadeus training
JAT, Belgrade (Serbia)
Amadeus introductory course
1996 R1 T1 Tariffs and ticketing
Adria Airways, Skopje (Macedonia)
IATA tariffs and ticketing
1991 Business secratary school
University Bozidar Adzija, Belgrade (Serbia)
1990 Stewardess
JAT, Belgrade (Serbia)
Flight attendant school
1985 – 1989 Tourism
Touristic school of Belgrade, Belgrade (Serbia)
Tourism
Management
Travel services
PERSONAL SKILLS
Mother tongue(s) Macedonian
Other language(s) UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken interaction Spoken production English B2 B2 B2 B1 B2
German A2 A2 A1 A1 A2
International summer school- University Berlin
Levels: A1/A2: Basic user - B1/B2: Independent user - C1/C2: Proficient user Common European Framework of Reference for Languages
© European Union, 2002-2013 http://europass.cedefop.europa.eu Page 2 / 3 Curriculum Vitae Gabriela Lazarevska
Communication skills Acquired various types of communicative skills as part of the project "Human Resources Development Fund"
Organisational / managerial skills management skills (experience as a manager of agency) good experience in project as part of "Human resource Development Fund" sense of organisation
Job-related skills Has all required industry certifications like: IATA R-1, IATA T1 and is fully proficient in the use of travel reservation booking systems Amadeus. Trained for hotel reservation systems like: Go-Global, HotelsPro etc
Computer skills Very good command on Microsoft Office, Amadeus Pro Tempo, Amadeus Vista
© European Union, 2002-2013 http://europass.cedefop.europa.eu Page 3 / 3
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