SWAPNIL MITRA

***, ********, ****** ********, *******, B.T. Road, kolkata-

700115

+918********* adl5wb@r.postjobfree.com

OBJECTIVE

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges. I want the company's standards and goals to rise with the help of my own contributions.

EDUCATION

St. John's School, Varanasi

2014

10 (ICSE)

The Aryans School, Kolkata

2016

10+2 (ISC)

Institute of Hotel Management, Catering Technology and Applied Nutrition, Bhubaneswar 2019

Bachelor of Science in Hospitality and Hotel Administration EXPERIENCE

Sunknowledge Pvt. Ltd.

December 6, 2019 - present

Accounts Receivable Analyst

• Identification of trends with front end claim errors/failures, creating corrective action plans in the form of edits, workflows, etc. to reduce reoccurrence.

• Compiling, analyzing and making reports on data related to underpayments, denials, revenue opportunities and revenue leakage.

•Collaborating with staff to maximize client satisfaction, streamline procedures and improve bottom-line profitability.

• Identifying denials trending with the use of reporting and analytics.

• Categorizing denials based on root cause findings and distributing reports and metrics to applicable management and teams.

•Following up on and resolving outstanding aged AR accounts using various research methods including phone calls to the payer and appeals through online insurance portals to maximize reimbursement.

• Reviewing data to determine operational impacts and needed actions; spot issues, trends and areas for improvement.

• Working closely with management to create processes for denial appeals process and pro-active enhancements to reduce denials from occurring.

• Keeping manager informed of progress, achievements and issues; assisting staff with processes, information and workload

SKILLS

Utilizing software knowledge, business processes knowledge and Standard Operating Procedures to correctly manage billing information.

Analyze, monitor and measure the quality of billing information in accordance with data standards, policies and procedures and initiate appropriate action plans to correct errors. Increase client satisfaction by facilitating weekly meetings to improve revenue generation. Being proficient on payor guidelines including governmental and commercial in the various states.

• Complying and enforcing all policies and procedures related to the position, the department and the company and achieving the goals set forth by supervisor regarding error-free work, transactions, processes and compliance requirements.

STRENGTHS

Self confident and determined.

Motivating and friendly.

Ability to learn new skills.

Able to handle any difficult situations.

Interpersonal skills.

INTERNSHIP

Industrial Exposure Training

Novotel Kolkata Hotel and Residencies.

(December 2017- March 2018)

LANGUAGES KNOWN

English, Hindi, Bengali

INTERESTS

Singing

Reading

Blogging

Animal welfare

Learning languages

Mentoring

DECLARATION

I, Swapnil Mitra, hereby declare that the above mentioned informations are correct to the best of my knowledge and belief.

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