Charles D. Watson

Action-oriented, self-motivated, problem-solving professional seeking career growth. EXPERIENCE

Lowe’s, Greater San Diego, CA — Pro Sales Manager

JANUARY 2019 - March 2021

Sales driver for Lowe's largest regional Pro customers by building relationships and leveraging opportunities to deploy product and account management solutions, resulting in sales gains. Conduct job site/customer o ce visits to introduce more product categories, promotional pricing, key product solutions and close sales. Execute consultative selling strategy to understand the needs of the customer and apply a proactive selling approach when scheduling on-going follow-ups with sales opportunities. Build strong working relationships with District Managers, Store Managers & Regional Vice Presidents.

Track Record of professional success:

Turned inherited portfolio performance of -35% YOY to +19% YOY Top 3 managed account growth $500,000 YOY

Portfolio of accounts average margin 28%

Generated XYZ Property Management as client, manage over 3k units Generated XYZ Realty over 1k units managed in SD

Generated XYZ Builder over 80k in sales in 4 months Generated XYZ Developer over 100k in sales in 4 months Lowe’s, Torrance, CA — Sales Specialist ProServices / Commercial SEPTEMBER 2017 - JANUARY 2019

Store expert in the ProServices department providing detailed product information to both customers and peers, promoting and recommending products, plans, or installation services that match customer needs. Highly skilled at prospecting, generating leads, conducting sales activities, building relationships with customers, and coordinating successful completion of projects and orders. Utilize consultative selling strategy to achieve customer’s objectives and increase sales. Conduct job site and o ce visits delivering sales presentations to decision makers while executing consistent follow up. Track Record of professional success:

70% of accounts managed have grown year over year

14% YOY paint dept. sales growth due to increased Pro Customer purchases

# 1 TimberTech decking salesman in Lowe’s District 882 (Southern California) Professional rapport created with Pro Customers

SKILLS

Business Development

Lead Generation

Sourcing

Follow-Up

Time Management

Communication

Personality Assessment

Overcoming Objections

Relationship Building

Relationship Management

Leadership Development

AWARDS

2017 Top Production Leader

2016 Top Securities Producer

2015 MVP Sales

2015 MVP Team Building

Syracuse University:

Outstanding Service Award

INTERESTS

Leadership

Coaching

Hiking

Reading

Snowboarding

Personal Growth

Travel

277 ELM AVENUE IMPERIAL BEACH, CALIFORNIA 91932 · 315-***-**** · adl5rp@r.postjobfree.com Increased stream of new customer referrals for outstanding personal service PFS Investments, East Syracuse, NY — Investment Advisor AUGUST 2011 - 2020

Financial coach dedicated to education and empowerment of clients while building customized game plans to ensure wealth accumulation, management, distribution & legacy planning goals are achieved. Licenses: Series 6, Series 63, Series 26

Track record of professional success:

Generated 300+ Client Accounts initially starting in the cold market Won over $6 Million in Assets Under Management

Increased Client retention by 70% by cross selling multiple product lines Saved clients unnecessary fees & taxes

Lead weekly trainings to improve teams’ selling & communication skills Developed system to improve customer relationships, satisfaction & retention CNY Transportation Authority, Syr., NY — Operations Supervisor JULY 2006 - MARCH 2015

Responsible for the management of daily activities, workload and personnel of the organization. Leadership role entailed managing the needs of employees, management and customers to ensure maximum satisfaction from each. Tasks included:

Payroll calculation & entry, supervising employee performance, allocating driver assignments, keeping bus service on time, ensuring compliance with safety & company standards, multi-tasking to meet deadlines under pressure, and responding to vehicle collisions and emergency situations. CNY Transportation Authority, Syr., NY — Bus Operator September 2005-July 2006

EDUCATION

Utica College of Syracuse University, Utica, NY — Bachelor of Science, Major: Business Management, Concentration: Marketing AUGUST 2001 - DECEMBER 2005

Competed NCAA Football

Vice President of the Marketing Club

COMMUNITY INVOLVEMENT

Feeding San Diego

Volunteer distributing food at local distribution site Real Life Church IB

Board of Directors Trustee

277 ELM AVENUE IMPERIAL BEACH, CALIFORNIA 91932 · 315-***-**** · adl5rp@r.postjobfree.com Active Member

Small Group Facilitator

Manhattan Beach Chamber of Commerce:

Former Chamber Member

Young Entrepreneur Academy Mentor

2017-2018

Mentored H.S. student in developing a business plan and launching a business Young Professionals Council President

2018-2019

O er connections, value, and a platform to young professionals through quality programming, fun events, and community impact Wave Church Los Angeles:

Community Group Leader

August 2018-January 2019

Facilitate weekly gatherings to cultivate and grow community Wave Kids Ministry Volunteer

November 2017-January 2019

Develop and teach curriculum to children ages 5-12 Dream Center Los Angeles

August 2018

Volunteer for Adopt A Block Program

277 ELM AVENUE IMPERIAL BEACH, CALIFORNIA 91932 · 315-***-**** · adl5rp@r.postjobfree.com 277 ELM AVENUE IMPERIAL BEACH, CALIFORNIA 91932 · 315-***-**** · adl5rp@r.postjobfree.com

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