CURRICULUM VITAE

MOKGADI SARAH MAFOKOANE

Personal Details Mokgadi Sarah Mafokoane

Born 25 October 1989

Female

Black

Married

Driver’s License Code 10

072-***-****/074-***-****

Qualifications 2006 - Grade 12, Phiri Kolobe, Dikgale

2007 - Computer Literacy, Tshwane University of Technology, Pretoria

2013 - Bachelor of Arts. University of Limpopo, Mankweng

N4-Human Resources Management

Skills & Knowledge Flowcentric (Purchase order System)

Master Project Plan

Sciforma

Fieldwork 24 (Covid 19 system)

Safety 360 (Health & Safety system)

Work Day HR System Regional Facilitation

ISO 9001 & 9500

Years of

experience

05 -07 years

Altron Nexus

Solutions

Branch/Office Manager

Respond to customer queries including account queries/complaints and resolve successfully or escalate where needed

Deliver professional customer interaction at all times and adherence to relevant SOP's & SLA's

Efficient branch procurement and inventory management in accordance to relevant SOP

Proficient branch invoicing and account functions in accordance to relevant SOP

Ensure that processes are transacted correctly on the relevant in- house system

Assisting with the complete tender processes, including the sourcing of the documents and keeping abreast of tenders that are in process of finalization.

Management of key account agreements and drafting of proposals and quotes

Compliance and adherence to ISO Processes and Procedures.

Assistance with collection of regional employee claims and the submission thereof to the relevant signatories.

Project Management Administration.

Efficient procurement of Purchase Orders.

Facilitates ISO Audits.

Accountable for General office maintenance

Manage the overall services provided within the facility

Operations Document Control

Ensure that health and safety standards and the legal requirements are met in the branch.

Coordinating Events

Organizing catering for meetings when required

Managing of equipment and supplies to meet health and safety standards

Review utilities consumption and strive to minimize costs

Allocate office space according to needs

Processing office stationery orders with suppliers

Managing office grocery purchase

Obtain quotes and tenders from vendors and suppliers

Calculate and compare costs for goods and services to maximize cost-effectiveness

Developing and managing vendor contracts.

Processing & Submission of Branch Invoices for Payments

Assure security of the facility

Managing waste disposal systems

Track building as well as anticipated improvements and maintenance

Maloka Machaba

Surfacing

Office Administrator (April 2018 to September 2018)

Update appointment calendars and schedule

meetings/appointments

Organizing Cooperate events

Processing Invoices and quotations

Petty cash management

Recruitment / Hire process

Delegation of tasks to the receptionist and admin assistants

Administrating Leave

Personnel filling

Scheduling Interviews

Managing office supplies stock and placing orders

Prepare regular reports on expenses and office budgets

Organize a filing system for important and confidential company documents

Answer queries by employees and clients

Update office policies as needed

Maintain a company calendar and schedule appointments

Book meeting rooms as required

Distribute and store correspondence (e.g. letters, emails and packages)

Arrange travel and accommodations

Schedule in-house and external events

Experience

QUEST

Admin Assistant, (2017 October -2017 November)

Answering Employee questions

Processing Incoming Mails

Creating and distributing documents

Maintaining computer systems by updating and entering data

Recruitment / Hire process

Compiling reports

Performing reference check for recruitment purpose

Typing, filling and scanning.

Capturing candidates on the company database

Shortlisting and coordinating assessment tests

Organising meetings and catering for meetings.

Experience

ISIPHETHU WATER

SERVICES

● Office Assistant, (2016 August-August 2017)

Serve visitors by greeting, welcoming, directing and announcing them appropriately

Answer, screen and forward any incoming phone calls while providing basic information when needed

Receive and sort daily mail/deliveries/couriers

Update appointment calendars and schedule

meetings/appointments

Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.

Distributing information to relevant people

Coordinating meetings

Taking minutes and distribute minutes

Administrating Leave

Organising venues

Following instructions from senior management

Compiling of tender packages

Communicate ideas for improving company processes with a positive and constructive attitude, and for developing this attitude in others

Experience

NARE CAPITAL

/Isiphethu water

Services

Data Collector/ Capture (2017 April-2017June)

Undertaking data capture activities :

Downloading Data

Extracting data

Capturing data electronically on the company in-house information system

Organising data on Excel spread sheets

Assisting with typing tasks & Compiling Reports

Experience

STANDARD BANK

Temporary Switchboard Operator, (June 2014– July 2014)

Welcoming clients

Answering Incoming calls on multi-line telephones and transferring calls

Handling of incoming and outgoing mail

Directing clients to their destination

Experience

ROSWIKA

MULTIMEDIA

PRODUCTIONS

Assistant Office Manager, (April 2015 – November 2015)

Answering telephone calls for the purpose of taking messages and responding to queries.

Preparing quotations Invoices for clients.

Filling and typing of company documents.

Completing and submitting tender documents.

Making photocopies, scanning documents, faxing and sending out emails.

Making stationery purchases.

Supervision of Interns training

General office management

Experience

MASETE DIGITAL

TECHNOLOGIES

Personal Assistant Intern, (August 2014 – October 2014)

Coordinating meeting, organising venues and making appointments.

Taking minutes.

Typing, filling, faxing, and emailing documents.

Producing documents and briefing papers.

Screening phone calls, inquiry and requests

References Altron Nexus Solutions: Tony Mosia, 082-***-****, Programme Manager Maloka Machaba Surfacing: Kate Machaba, 073-***-****, Director Isiphethu Water services: Joel Mphasha, 082-***-**** (Manager) Roswika Multimedia: Victor Phiri, 083-***-**** (Manager) MDT: Katlego Masete, 084 43 1820 (Managing Director) Standard Bank: Salome De Beer, 015-***-**** (Admin Manager) Quest: Joyce Kgomo, 015-***-**** (Office Administrator)

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