Purchasing Marketing

MARK TYLER ROBERTS

Swan Point, MD 301-***-**** *****.**********@*****.***

BUSINESS & OPERATIONS COMMUNICATIONS

Results-driven, strategic planner with a background in marketing techniques, strategic resolution, program management and community outreach. Hardworking employee with a very strong work ethic. Seeking an opportunity to become a part of a team that will allow me to learn new skills and enable me further growth in my career path. I am experienced in managing the development and execution of marketing campaigns, communications initiatives, production of marketing, advertising and sales materials, and curation of digital marketing content, including social media posts and email marketing. Conceptualize, develop, analyze marketing data and execute marketing aspects and campaigns that build memorable brands within the community. Extensive experience managing vendor relationships, sourcing and negotiating contracts, and managing budgets.

• Excellent oral and written communication; demonstrated ability to communicate in a structured, precise, and compelling manner.

• Proven leadership/influencing skills, able to assist management in the development and execution of strategic advertising models to shape business outcomes.

• Detail-oriented, extremely organized, and exceptional multitasker with solid marketing, advertising (digital/print media), project management skills, strong problem solving, and analytical abilities.

• Technical Skills: MS Office (Word, Excel, PowerPoint; Outlook), Adobe Creative Suite, HTML, CRM systems and Salesforce

• Areas of Expertise: Marketing Strategies & Advertising Campaigns, Digital Marketing, Public & Media Relations, Development

& Market Research, Strategic Planning, Corporate Communications, Team Leadership, Event Coordination, Contract Negotiation, Pre-Event and Onsite Execution, Development of Training Materials, Sports Management, Community Outreach, Facilities Management, Contracts, Budget Management, Vendor Management LEADERSHIP SUMMARY

Project Management: Participate in the development of project plans, operating plans, and supporting budgets. Determine scope, methods, and resource requirements/schedules for projects. Provide input to requirements statements for acquisition and participate in technical evaluations.

Administration: Manage budgets, approve purchase requests, manage a variety of financial systems. Manage procurement and purchasing requests. Handle a variety of workforce management functions to support policies, training, learning and development. Human Resources: Accustomed to developing and implementing innovative effectual human resources, recruitment strategies and compensation and benefits methodology toward company goals achievement. Handled recruitment and staffing requirements for organizations. Maintained new hire orientations, provided manpower analysis and strategic HR operations managed lifecycle recruiting, handled outreach programs, interviews and professional development PROFESSIONAL EXPERIENCE

PROGRAM COORDINATOR

Charles County Government: Recreation Division 2018-Present (40-60 Hours/Week) Provide direct support to the director by ensuring that all activities are strategically marketed, advertised and publicized to the community, well organized and responsible for independently managing and preparing for upcoming sports seasons. Develop strong employee and community participation through recruitment, marketing, advertising, training, supervision, and evaluation for quality programs. Oversees the management of the operations of multiple sports leagues, E-Sports leagues/tournaments, programs and activities.

Leadership & Management

• Plans and executes a comprehensive administrative support program that includes the spectrum of administrative support services, e.g., budget, administration, personnel, space management, purchasing, information technology management, internal controls, mail, records, acquisitions, communication services, and supplies.

• Directly oversees and manages more than 300 part-time employees and 10-person management team.

• Set goals, allocate resources and identify training needs to implement high quality customer service.

• Provide strategic leadership and management and advise staff compliance with all county regulatory issues and administrative matters

Facilities Management

• Assist in developing long and short-range plans as necessary for facility and operational needs in response to existing and forecasted needs including; Comprehensive Plan for Parks and Recreation, Comprehensive Improvement Plan, Capital Equipment Plan, and Capital Maintenance Plan. Evaluate and collect statistical data to ensure citizens needs are being met.

• Direct purchasing, storage and space utilization for entirety of center.

• Analyze existing organizational problems and develop plans and tools for improvement.

• Develop cost reduction solutions and business case analyses to support deliverables and operations Budget Management, Strategy & Operations

• Manages programs, facility operations and staff to ensure quality leisure experiences to customers while generating revenue.

• Manage a multi-disciplinary team of professionals in a large and complex business setting, that serve a range of audiences.

• Set goals, allocate resources and identify training needs to implement high quality customer service.

• Coordinate varied events and programs that include youth and adult sports, Active Senior Adult socials and trips, marathons, tournaments, and after-school activities, both social and educational.

• Plans, formulates, organizes, and conducts comprehensive recreational programs and activities for youth and adults.

• Create, build, and enhance student interest in intercollegiate athletic events through initiating and supporting spirit groups and facilitating communication within the community and public school system.

• Assist with the development and management of the Intramural Sports and Sport Clubs programs' policies and procedures.

• Develops and maintains positive relationships with school staff, independent league organizations, official/referee associations, professional organizations, volunteers, and the community.

• Recommends hires, trains, and coordinates assigned personnel in accordance with county personnel policies and procedures. ASSISTANT FIELD MANAGER

Southern Maryland Blue Crabs 2017-2018 (60+ Hours/Week) Prepared and maintained athletic fields in accordance with applicable sports standards. Oversaw and assisted with maintenance of spectator stand, parking lots, and adjacent facilities. Oversaw the purchasing, maintenance, and repair of equipment used on sports fields and the specifying and purchasing of all products and services. Operations Leadership

• Exercised judgment and decision-making of all employee relations and personnel actions (i.e., timely performance evaluations, conflict resolution handling, disciplinary actions, employee counseling, etc.) to develop attitudes of cooperation, enthusiasm, and professionalism.

• Directed and administered all staff trainings and programs to include learning objectives and assessment.

• Managed a variety of training programs for staff. Tracked performances, handled timekeeping, work completion, and customer surveys.

• Trained staff on customer service operations, handling a variety of customer service points, issues, and resolution. Address consumer concerns and resolve problems.

• Managed construction, renovation, and reconstruction of sports facilities, whether performed in-house or by outside contractors.

• Prepared the annual budgets for the maintenance and capital improvement of sports facilities in accordance with master plans and defined maintenance standards.

People Operations

• Provided policy guidance that helped shape the organization's workforce, morale, recruitment, readiness, talent management, and performance.

• Interviewed, hired, trained, directed, and supervised a staff of employees to maintain the sports facilities and other properties.

• Planned maintenance and project work to achieve the agreed-upon maintenance standards and master plan to comply with ADA requirements and oversaw the training, scheduling, and deploying of personnel to accomplish the work in compliance with OSHA and Worker Right-to-Know standards.

FIELD OPERATIONS MANAGER

NFL (Washington Redskins)/ MLB (Baltimore Orioles) 2015-2017 (60+ Hours/Week) Continuously improved the turfgrass playing surfaces' health and vigor and created safe and aesthetically pleasing athletic field facilities for sporting and community events. Oversaw maintenance on common grounds around athletic facilities and ensure work is done at a high level.

• Oversaw assigned personnel, including assigning work, work allocation, training, and problem resolution; evaluating performance and made personnel actions.

• Purchased, maintained, and managed inventory of athletic field maintenance equipment and supplies.

• Supported/executed assigned tasks during nationally televised professional games, college games, concerts, and special events. EDUCATION

Regents Bachelor of Arts; Minors in Public Relations and Sports Communications West Virginia University Graduate

Ritch Stevenson Leadership Institute Graduate - 2020

Contact this candidate