Lean Six Consultant

JAMISON YI, MBA, PMP, LSSMBB

Wesley Chapel, FL **544 ● Cell: 858-***-****

www.linkedin.com/in/jamisonyi ● adl5mg@r.postjobfree.com S UMMARY O F QUALIFICATIONS

Process Improvement and Program Management

Performance-driven career with a history of successful senior leadership and 10+ years of Lean Six Sigma Management. Wide-ranging experience developing and executing innovative strategies that improve efficiency and service, increase quality, and reduce cost. Proven reputation of managing successful project teams in challenging cross-functional environments. Lean Six Sigma – Master Black Belt

Planning Facilitation

Creative and Innovative

Training and Coaching

Organizational Change Agent

Emotional Intelligence

P ROFESSIONAL E X P E R I E NCE

Lean Process Improvement Coach – LSS Master Black Belt 2021 – Present Apex Systems ● UMASS Memorial Health Care ● Worcester, MA – Center for Innovation and Transformational Change (CITC)

Lead and supported the implementation of Innovation Station (Kainexus), virtual idea systems platform. Created and strengthened the problem solving and continuous improvement mindset at different levels of the organization.

• Developed Lean training and coaching content, documents, materials, and courses.

• Conducted and coached others to conduct value stream analysis, rapid process improvements, daily management events and other Lean activities.

• Prepared others and facilitated the monitoring and analysis of existing and new processes for improvement opportunities in quality, delivery, and cost.

• Supported project management activities and /or works with project managers on project initiation, planning, execution, monitoring, and closeout. Lean Six Sigma Process Improvement Consultant 2020 – 2021 Lakeview Center, Inc. ● Pensacola, FL – Quality Management Department Independent consultant to Social Service Rehab Facility. Developed a Lean Six Sigma Program in order to comply with State of Florida’s mandate that all Commission on Accreditation of Rehabilitation Facilities (CARF) accredited organizations were Lean Six Sigma trained and program in place.

• Developed a Lean Six Sigma Yellow Belt course, documents, materials specifically tailored to a social services organization.

• Provided additional consultative services for CPI initiatives. Senior Business Consultant – LSS Master Black Belt 2019 –2020 NOVACES ● Pensacola, FL – Business Management Department Guided leadership teams to deploy Lean Six Sigma / Continuous Process Improvement (CPI) in a military healthcare organization.

• Created and strengthened the problem-solving process and improvement mindset of the organization by teaching LSS Green Belt courses and leading, guiding, and coaching Rapid Improvement (RIE) as well as DMAIC project work at all levels of the organization.

• Provided technical mentoring and coaching to Lean Six Sigma practitioners virtually and face-to-face resulting in 54 projects and 3 Green Belts certified.

• Analyzed, developed and maintained organizational performance dashboards including CPI deployment metrics.

• Designed implementation plans using change management techniques to achieve and sustain improvements.

• Clinical Projects (to include): Instituting RF Scanner – Prevention of URFO, Reduction of Radiology Exam Repeat Rate, Development of Urgent/Emergent Patient Protocols, Improve Sterilization process.

• IT Projects (to include): Military Health System (MHS) GENESIS antibiotic stewardship protocols and IT System safety protocols, Clinic Activated prescription process. Organizational Transformation Process Improvement Consultant 2018 – 2019 Baptist Health Care ● Pensacola, FL – Quality Management Department Advisor to Baptist Health Care leadership provided Lean Six Sigma Program Deployment with an emphasis on developing the organization into a “Highly Reliable Organization” (HRO) in its pursuit of achieving “Zero Harm” to patients.

• Facilitated the implementation of the organization’s Process Improvement Foundations

(PIF), value stream analysis, Rapid Improvement Events, and the stand up of 18 Lean Daily Management Boards that were incorporated throughout the hospital system.

• Developed a Lean Six Sigma Green Belt course, documents, materials which were deployed to all levels of the organization.

• Clinical Project: Initiated, planned, executed, and monitored Falls Rapid Improvement Event which resulted in reducing falls by over 50% in 4 months. (~$1.09 Mil avoided)

• Clinical Project: Initiated, planned, executed, and monitored Catheter Acquired UTI

(CAUTI) Rapid Improvement Event which resulted in reducing CAUTI by over 75% in 4 months.

• Provided Organizational Change Management resulting in Surgical Point of Use Compliance greater than 98%.

Senior Business Consultant – LSS Master Black Belt 2016 – 2018 NOVACES ● Bremerton & Oak Harbor, WA – Quality Management Department Principle advisor to leadership at two Naval Hospitals and three Naval Clinics. Maintained Joint Commission Accreditation Compliance Standards while overseeing all aspects of process improvement in an organization of 1,925 staff, and championing High Reliability Organization culture.

• Provided Lean Six Sigma program deployment and expertise, knowledge, portfolio, project, and change management, and facilitation consultation.

• Conducted value stream analysis, supported leadership in selecting, initiating, planning, execution, monitoring, and close out of projects that addressed Joint Commission Survey accreditation.

• Coached individuals and teams at all levels resulting in 73 projects and 5 Green Belts certified.

• Facilitated strategic planning and brainstorming sessions that aligned organizations initiatives with larger healthcare systems priorities and direction.

• Analyzed performance data, patient safety reports, and sentinel events to identify projects that address areas that mitigate risk or capitalize on opportunities.

• Clinical Projects (to include): Post-Partum Hemorrhage Bundle, RhoGAM Administration protocols, Neonatal Crash Cart (Kangaroo Board), Chronic Pain Management Pathway, HEDIS metrics.

• IT Projects (to include): Process Mapping of MHS GENESIS implementation and workflow corrections, MHS GENESIS documentation and coding errors. Senior Director of Operations 2015 – 2016

Expeditionary Warfare Training Group, Pacific ● San Diego, CA Senior leader in a training organization responsible for strategic and operational planning. Accountable to influence collaboration among stakeholder groups with competing interests in order to achieve the mission of providing world-class instruction to any command preparing for deployment.

• Hand selected to implement Lean Six Sigma initiatives by consulting with senior stakeholders to identify requirements, then to design and implement strategic plans to include multiple components from IT, facilities, and safety.

• Collaboratively developed and monitored supporting initiatives to advance capabilities within strategic plans, resulting in a unified effort and cohesive end product.

• Initiated, planned, and instituted an initiative that replaced an outdated system with an off the shelf alternative saving over $750,000 annually; provided enhanced capabilities and flexibility.

Senior Director of Operations 2014 – 2015

USS PELELIU (LHA-5) ● Expeditionary Strike Group – Three ● San Diego, CA Senior planner on one of nine U.S. Navy helicopter carriers, organized the synchronization and integration of U.S. Navy, Marine, Army, and Air Force assets, as well as, 22 partner nations into a unified and cohesive plan, maximizing limited time, space, and resources.

• Managed regularly conflicting priorities through skillful and versatile communication with dissimilar stakeholders. Positively influenced decisions that led to more than 2,500 mishap-free operations across $1.4 billion in assets.

• Developed local policies and procedures that improved air movement within the Amphibious Ready Group by 15% resulting in preserving aviation assets for critical contingencies.

• Instituted measures that reduced the daily, weekly, monthly planning cycle by 50% resulting in higher operational tempo and clearer communication to all stakeholders involved.

Senior Director of Naval Aviation School and Lead Instructor 2011 – 2014 Aviation Preflight Indoctrination ● Naval Aviation Schools Command ● Pensacola, FL Current Operations Officer 2012 – 2013

U.S. Central Command ● Tampa, FL

Director of Strategic Plans 2008 – 2011

Training & Education Command ● Quantico, VA

E DUCATION/C E R T I F I CATIONS

Master of Business Administration, Capella University, Minneapolis, MN Bachelor of Arts – Chemistry and History, North Park University, Chicago, IL Project Management Professional (PMP) – Project Management Institute (PMI) Lean Six Sigma – Master Black Belt – Villanova University Lean Six Sigma – Black Belt – Villanova University Lean Six Sigma – Green Belt – United States Marine Corps – Office of Continuous Process Improvement

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