RUSSELL RODRIGUES
Mobile : +918*********/ +919********* Email: adl52h@r.postjobfree.com
Summary
Results-driven dedicated Food and Beverage professional with 3 years of experience in the Hospitality Industry. Willing to work in a challenging and growth-oriented Company that allows me to utilize my knowledge and experience to contribute to the growth of the organization.
Highlights
Point of Sale (POS) system operation
Highly responsible and reliable
Works well under pressure
Trained in food service and wines, liquor
Positive, Pro-active, Well organized,
Good and clear communication skills
Excellent work ethics, Timely and flexible with respect to tasks and activities
Experience
Food and Beverage Server September 2016 till date
De Gustibus Hospitality Pvt. Ltd.
Indigo and Indigo Delicatessen, Mumbai
Banquet Steward April 2014 – April 2015
Hotel ITC Maratha, Mumbai
Industrial Trainee November 2010 – April 2011
Hotel VITS, Mumbai
Work Profile
Perform responsibilities in accordance with all Company standards policies and procedures
Assist guests with making menu choices in an informative and helpful fashion
Accurately record orders and partnered with team members to serve food and beverages that exceeded guest expectations
Promptly serve all food courses and alcoholic beverages to guests
Answer questions about menu selections and made recommendations when requested
Ability to handle minor complaints in a professional and courteous manner
Notify the Restaurant Manager if a particular item of stock is running low.
Display professional salesmanship and positive sales techniques at all times.
Assist in keeping operating costs to a minimum by efficient and responsible use of resources such as electricity, water, and linen, stationery cleaning materials, china glassware, silver and other equipment.
Education
Year
Qualification
University
Grade
2007
S.S.C
National Institute of Open Schooling
Second Class
2007- 2009
H.S.C
National Institute of Open Schooling
Second Class
2009 – 2012
B.Sc in Hospitality Studies
Don Bosco College of Hospitality Studies.
Second Class
Subjects covered in B.Sc Hospitality Studies
Food Production (Theory & Practical) / Food and Beverage Service (Theory & Practical) /Room Division Management (Theory & Practical) / Information Technology / Catering Science /Business Communication / Hospitality Marketing / Financial & Cost Accounting/ Principles of Management / Human Resource Management / Organizational Behavior / Strategy Management for Hospitality Industry/ Computer Skills - Ms. Office / Internet
Personal Dossier
Date of Birth: 27th September 1989
Languages known: English, Hindi
Marital Status: Single
Family members: Father, Mother, Sisters
Recognition
Certificate for Employee of the Month (September 2018) – Indigo Delicatessen, Mumbai