Pamela Christine V. Yap

+971-**-***-****

adl50u@r.postjobfree.com

Abu Dhabi, UAE

WORK EXPERIENCES

ONE WAY REAL ESTATE May 2018-Sep 2020 Abu Dhabi 2 years

• Real Estate Broker

Looked for potential customers to lease properties and met with interested owners to discuss and inform them on the latest changes in market prices.

VIBES EVENTS Feb 2019-2020 Abu Dhabi 1 year

• Customer Service/Event Staff

In charge of ensuring guests’ satisfaction by effectively coordinating with supervisors and implementing the necessary procedures/requirements in various events. Event Projects:

ABU DHABI SCIENCE FESTIVAL, Al Bahar (Feb 2020)

UAE NATIONAL DAY, Zayed Sports City (Nov 2019)

UFC, The Arena – Yas Island (Sep 2019)

PAPAL VISIT IN THE UAE, Zayed Sports City (Feb 2019) EVENT LAB Mar 2019 Abu Dhabi

• Sports Competition Support – Special Olympics, ADNEC Communicated with sports officials and provided support and encouragement to athletes from different countries.

BLACK BLOCK EVENTS Jan 2018-Mar 2018 Abu Dhabi 3 months

• Executive Secretary

Inquired with various hotel establishments to determine rates for events that the company organizes and assisted the General Manager in the preparation of tenders for local Government event projects. Scouted for freelancers to hire for a specific function and achieved the required number of people.

MINDMILL IDEATION CO. Mar 2011-Mar 2014 Abu Dhabi 3 years

• Project Manager

Liaised with clients and helped develop activity ideas, coordinated with various suppliers, ensured requirements are delivered in a timely manner and that the event itself ran as expected.

• Document Controller

Maintained the accuracy, completeness, and tracking of records, organized and managed inquiries to ensure that they are well controlled according to target dates and client expectations, processed legal documents, prepared and delivered status reports, handled customer feedback and initiated better solutions to meet their satisfaction.

• Account Executive / Personal Secretary cum Admin Submitted quotations, processed local purchase orders and invoices, liaised with suppliers, communicated with clients through email, coordinated productions, person in charge for account servicing, client servicing, client meetings and collections.

Provided customer service assistance to clients assigned to the General Manager. Managed the schedule of meetings, diary, client reviews, payment schedules, travel itineraries, and other tasks required by the General Manager.

Projects Handled:

WORLD INTELLECTUAL PROPERTY ORGANIZATION (WIPO)

MUSHRIF FOOD FESTIVAL

UNITED STATES AIR FORCE BASE (AL UDEID) Dec 2005-Jan 2007 Doha, Qatar 2 years

• Customer Service

Assisted the soldiers and customers, supervised in the fitness center and inventory for the library. Got assigned to different departments such as Learning Resources Center department, Media center department, DEL (Desert Eagle Lounge), and Fitness Center and have accomplished various roles respectively. VOLUNTEER EXPERIENCES

MARVELLA PLAZA HOTEL Koronadal City, Philippines

• Sales Coordinator - Coordinated daily room & banquet sales. EAST ASIA ROYAL HOTEL General Santos City, Philippines

• Reception Internship (360 hours) - Assisted guests on daily check-ins and check-outs and looked after the welfare of each in-house guest to ensure good service and accommodation will be provided. EDUCATIONAL BACKGROUND

Bachelor of Science Major in Marketing Undergraduate Ateneo de Davao University, Davao City, Philippines GOALS:

To be a part of a continuous growing organization that can help hone my strengths, experience new activities and be able to contribute the skills that I have gained throughout the years. TECHNICAL SKILLS:

Basic MS Office (Word, Excel, PowerPoint)

Using both Mac and Windows computers

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