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Customer Success Officer

Location:
Philippines
Posted:
May 03, 2021

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Resume:

A n g e l o M a r i a J o s e B . E s e o

m: 091******** e: **********@*****.***

E D U C A T I O N

Demetrio P. Salipsip Jr.

American Chamber Foundation

Executive Director

M: 091********

E: ***********@*****.***

Xian Sing

Collabera Technologies Pvt, Ltd. Inc.

Account Manager

M: 091********

E: ****.****@*********.***

E X P E R I E N C E

P O R T F O L I O

Kevin John Lautenco

Canon Marketing Philippines

Account Manager

E: **************@*****.***.**

M: 091********

Account Executive

Managed existing clients of Canon regarding after-sales concerns. Maintains client-vendor relationship and prospects new possible clients through cold canvass, cold-calls. Sets meetings with C-level personnel and top management. Conducts negotiations and sales monitoring activities.

DLSU Sports

2013 - 2014

Marcus Joson

Collabera Technologies Pvt, Ltd. Inc.

Associate Account Manager

M: 091********

E: ******.*****@*********.***

Canon Marketing Philippines

April 2017 – September 2017

Collabera Technologies Pvt. Ltd, Inc.

October 2017 – October 2018

De La Salle University - Manila

2012 - 2015

Bachelor of Arts in International Studies major in American Studies An interdisciplinary undergraduate program which focuses on the changing economic, political and cultural relations within the international community. The program shows how global, regional, and domestic factors influence relations between actors on the world stage. Students are taught with IR theories and specific knowledge necessary to analyse the challenges and choices that arise on the world stage.

https://ph.linkedin.com/in/angelo-eseo-

382532113

R E F E R E N C E S

E X T R A / C O - C U R R I C U L A R A C T I V I T I E S Account Manager

Managed and expanded the HC of Collabera’s FTEs from 30 employees up to 100 employees Handled other prime clients along with managing daily operation issues in office. Sports Photographer

Documented numerous UAAP (Sports) related games and events for the Lasallian community. Assistant to the Internal Affairs Coordinator.

Arranged important team meetings, update meetings and coordinated internal communications of school departments in support of the school’s athletic activities. C O N T A C T

China Banking Corporation

April 2016 – October 2016

Jovian Solutions (Expercs Inc.)

June 2019 – November 2019

Account Manager

Worked as an Account Manager for a start-up company, managing the end-to-end process from recruiting to employee and client relations. Has scored several hires on hard to fill positions in the first 3 months.

Marketing Assistant

Assisted the Account Officer in processing, and qualifying housing loan applicants; includes liaising proper necessary documents for BSP compliance, creating internal loan recommendations, and meeting loan release deadlines. Workbank Inc.

March 2020 – August 2020

Customer Success Officer

Worked on orienting newly onboarded clients to help familiarize themselves in navigating through Workbank’s recruitment platform which includes but not limited to, inviting candidates, setting interview dates, posting a job ad and troubleshooting management. Jovie Saddul

Jovian Solutions

Director

M: 091********

Maria Jowella M. Yabut - Cruz

China Banking Corporation

Manager

M: 091********

E: ********@*********.**

American Chamber Foundation

August 2015 – September 2015

Intern

Assisted three events managers in their preparation and execution respective CSR projects. Also updated the entire database of Amcham members for the year of 2016.



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