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Case Manager Nurse

Location:
Nashville, TN
Posted:
May 03, 2021

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Resume:

Sherri Edwards

Franklin, TN 615-***-**** adl4rl@r.postjobfree.com LinkedIn: Sherri Edwards

Case Manager Care Coordinator

Patient-focused and diversified Licensed Registered Nurse with extensive experience delivering patient care in a myriad of roles including Clinical Staff Lead, Home Health Nurse, and Intensive Care Nurse. Possess a proven ability to quickly and effectively meet patients’ needs. Serve as a constant advocate for a positive and collaborative workspace that allows teams to flourish. Recognized as a versatile mentor able to positively interface with multiple disciplines of the health care team. Exceptional multi-tasker able to leverage effective organizational skills to consistently meet numerous demands with finesse. Continually strives to cultivate a safe environment for patients while providing quality services and superior care.

CORE PROFICIENCIES

Patient Assessment Plan of Care Development Patient/Family Communication Symptom Management Process Improvement

Cross-Departmental Collaboration Regulatory Compliance Relationship Development Patient Advocacy Training Development

ACCOMPLISHMENTS

Championed a more compassion focused commitment to patients that drove increases in service levels by 95%.

Instrumental in the development of updated staff training across home care services that improved both personal performance evaluations and the promotion to a leadership role for private duty nursing.

Delivered high level patient care and became recognized among Daily Charge Nurses as the key nurse for the most critically ill patients.

Continually demonstrated extraordinary efficiency and attention to detail with a strong knowledge of procedures, all while remaining consistently flexible to address challenges and offer insight.

PROFESSIONAL EXPERIENCE

Vanderbilt Home Care Services, Nashville, TN 2016 to Present

Clinical Staff Lead, Private Duty Division, 2019-present

Deliver outstanding level of patient service while aligning the operations of a team of 40 RNs, LPNs, and CNAs. Drive initiatives that ensure continued quality care is delivered within an infection-free and safe environment. Manage the implementation of care plans based on ongoing client assessments. Implement program planning and budgeting for clinical services based on needs and resources. Foster organizational relationships by providing support on issues, auditing operations, and recommending solutions. Establish that all operations meet with applicable codes, laws, standards, and contracts. Direct the operations of multiple projects simultaneously, establishing alignment with plans and ongoing vision for private duty.

Selected Accomplishments:

Designed and deployed strategies that optimized clinical staff and increased productivity.

Gained experience in telephonic case management and care coordination to meet all CDC protocols throughout the COVID-19 pandemic while still ensuring all patients received critical care.

Served as trainer and mentor to junior colleagues in nursing, case management, and relationship development.

Leveraged patient satisfaction tools and methodologies to formulate new tactics that improved staff-patient interactions.

Designed guidelines for prioritizing work activities, evaluated effectiveness, and modified activities as necessary.

Partnered in orchestrating a Graduate Practical Nurse Bootcamp that extended the knowledge of graduates immediately post-nursing program and provided each with the tools required to work in the field.

Cultivated a high-performance and quality-focused environment through ongoing coaching and performance feedback that led teams to outpace patient service objectives.

Vanderbilt Home Care Services, Nashville, TN

Home Health Nurse, Intermittent Division, 2016-2019

Delivered quality care to Home Bound Patients according to agency protocol. Coordinated closely with patients and their physicians to ensure that care needed was provided. Established care plans with anticipated goals and timelines, provided discharge planning and identified discharge needs and summaries as needed. Collaborated across clinical disciplines to establish patient goals. Assisted in plan of care development and delivery while anticipating patient care needs. Offered education to patients to better assist in treatment plans, provided patients with answers to questions. Documented patient’s progress delivered and administered medicine, oxygen, IV’s, G-tube feedings, and inserted catheters. Collected blood, urine, feces, and sputum samples to assist physicians in diagnoses.

Selected Accomplishments:

Proactively expanded home health care knowledge through field clinical experience and ongoing training and office instruction that allowed for a more informed delivery of services.

Leveraged strong understanding of the nursing process to accurately evaluate patient progress, applied interventions that ensured patients met personal and medical outcomes.

Fostered multifunctional relationships by developing open channels of communication with clinicians across the continuum of care allowing for the sharing of strategies and updated medical data.

Accelerated patient recovery and minimized pain through the implementation of treatment plans that optimized outcomes.

Recognized for fluid adaptability in changing care needs on short notice with zero interruptions to productivity and care levels.

Ascension/St. Thomas Rutherford, Murfreesboro, TN 2015 to 2016

Intensive Care Nurse

Identified and responded to rapid changes in patient conditions and provided total critical patient care, including medication, orders and treatments. Assisted physicians in performing special procedures. Coordinated with health care team members to assess, plan, implement, and evaluate patient care plans. Responded to verbal and nonverbal cues for support and administered critical IV medication that aligned with identified symptoms. Key support to patients in recovery from post-invasive procedures.

Selected Accomplishments:

Functioned with integrity, honesty, and knowledge, continually striving to develop a rapport that provided enthusiastic and genuine service and care.

Served as an emotional support to patients, communicating about medical concerns and providing positive suggestions.

Performed all tasks with a patient-centered focus while actively targeting improvement opportunities for practice processes and patient treatments.

Additional Experience:

Registered Nurse First Assistant The Vein Center, Corinth, MS

Interventional Radiology Critical Care Nurse Centennial Medical Center, Nashville, TN.

Cardiovascular Recovery Room Intensive Care Nurse Centennial Medical Center, Nashville, TN

Cardiovascular Intensive Care Unit Nurse Methodist Hospital, Memphis, TN

Registered Nurse Private Duty, Memphis, TN

EDUCATION & CREDENTIALS

Bachelor of Science, Nursing

University of Tennessee, Memphis, Health Sciences Center

Bachelor of Science, Biochemistry

Rhodes College, Memphis, TN

Multistate Nursing License (116520)



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